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KIA of Muncie

Muncie, IN

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23 Reviews

6732 W Hometown Blvd

Muncie, IN

47304

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Showing 23 reviews

November 19, 2023

Should be a zero! I only went to the dealership on 11/18/2023 Saturday around 2:30 pm. What a waisted trip, no one would come out and wait on me. After 20 to 30 min More

by Cleverly lockhart
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
No one helped me.
Nov 19, 2023 -

KIA of Muncie responded

Cleverly, We sincerely apologize for your experience. We were short handed Saturday and dropped the ball. It's our goal to greet everyone quickly. My apologizes, Chris Hutton General Manager

May 16, 2023

I am a single mom; I bought my vehicle from Kia new. I have always taken it to the dealership for any serving. within the last 6 months at the Muncie location, I have been charged at least two times for More

by mwag1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Teresa Allen
January 07, 2023

I worked with Chuck Gifford at the Dealership and found it to be one of the best buying experiences. They under promise and overdeliver. The dealership is a little over 500 miles from my home. I flew into More

by bcancelliere
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chuck Gifford
November 29, 2021

Absolutely the best dealership ever, from the purchase with Jordan, to the service with Greg!!! The drive from Noblesville to Muncie, is truly worth it! Very happy customer!!! I rate them a 10+. Rec More

by Marcia.busch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales-Jordan
July 02, 2021

10 out of 10. A+. 5 Stars. Would rate higher if possible. From A-Z this dealership was AMAZING to work with. Lucas Boehm, my sales guy was awesome, and Andrea the sales manager made the process smooth and ea More

by NathanboughtaK5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Boehm
June 01, 2021

I have bought cars for the past 20 years, but I have never come across a dealership which is as honest, transparent, respectful and makes the car buying experience so seamless, stress free and fun. My s More

by BANERJEE.somaditya@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Boehm, Craig Sutherland
August 26, 2020

Just bought a Sorento from Kia Muncie. It was a great experience. I started the transaction over the internet and Devan was the first to actually respond in a meaningful way. He was great to deal with. More

by n9cyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devan Bound
June 22, 2020

2017 optima heat when cold I have bought 2 kia's from this dealer, the first being one year old and the second one being brand new around July 2017. around January of 2018 arou More

by matchstx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
not sure who they were
June 11, 2020

Lucas is the best! This is the 3rd time we have bought a car from Kia in Muncie. Lucas is the best and most helpful of everyone I know. If you need a car please go an More

by Paula & Ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Boehm
February 24, 2020

Purchased a 2019 Dodge Ram Laramie with only 17 k miles from this dealer. Got there and purchased the vehicle. Got home started detailing it next morning and found it to have excessive denting after taking More

by Michaelmtc75
Recommend Dealer
No
Employees Worked With
Rob Wagner
1