KIA of Clermont

Stay away. They promise but do not fulfill. Fiancé is a joke. Agree to monthly payment only to receive from lender an amount much higher. Cannot speak to anyone They promise but do not fulfill. Fiancé is a joke. Agree to monthly payment only to receive from lender an amount much higher. Cannot speak to anyone always too busy with customers. Thought I was a customer. I will never buy from Kia again. Not just this dealership but all Kia dealerships. More

Stay away from this dealer,total scammers,horrible customer care, selling a lot of no needded warranty contracts and never help you in case of cancellation, just want money commision and thats it. Nev customer care, selling a lot of no needded warranty contracts and never help you in case of cancellation, just want money commision and thats it. Never going again to this dealer, is a shame because they have very good sellers like David Acevedo but the manager and financing department just are scammers and never help if you need a real customer service. Avoid this dealer. More

The service department here is the worst or they repeat constantly like little robots $200 for a scan $200 for a scan. I had a brake pad issue with the pad literally hanging off the wheel and they still wa constantly like little robots $200 for a scan $200 for a scan. I had a brake pad issue with the pad literally hanging off the wheel and they still wanted to do a $200 scan, I think some of these service people need a CAT scan More

Unbelievable service price gauging. .$1400 for 15000 mile Servicing of the vehicle I wouldn’t pay that Will never return .$1400 for 15000 mile Servicing of the vehicle I wouldn’t pay that Will never return More

I recently bought a used car from this dealership. Our sales advisor manny polio was very pleasant and helpful. A service issue arose in under 24 hours of purchasing vehicle. My interaction with serv Our sales advisor manny polio was very pleasant and helpful. A service issue arose in under 24 hours of purchasing vehicle. My interaction with service was not great but Manny and another sales advisor John Smith were always helpful and very pleasant. While John was not really our ales advisor he jumped right in to try to help us. In our opinion John should be management. More

They are super nice and responsive until you buy the car, then they dont call you back, the finance director doesnt return you calls even when they owe you a refund for Gap insurance cancellation. I have be then they dont call you back, the finance director doesnt return you calls even when they owe you a refund for Gap insurance cancellation. I have been waiting 3 months! He has not returned my email I also sent him almost 3 weeks ago! Inexcusable! More

Price gouging. They don’t want to do the paperwork for a warranty claim so they lie and blame the customer all because they can make more money by overcharging the They don’t want to do the paperwork for a warranty claim so they lie and blame the customer all because they can make more money by overcharging the consumer. More

This is specific to sales. I brought in my one year old Sportage for its 30k service and they recommended $1300 for services. I asked how much for just the services needed to k I brought in my one year old Sportage for its 30k service and they recommended $1300 for services. I asked how much for just the services needed to keep up with the warranty. It only brought it down to $800. I feel that was excessive being that this was a Kia and not a luxury brand. Also, as I was waiting in service a salesman came up to me and asked if I wanted to trade in my 2023 for a 2024, essentially the same vehicle with a few minor upgrades. I felt that was unnecessary being that this vehicle was only a year old. Beautiful dealership and service center, but because of my service experience, I highly doubt I’ll be coming back. More

This review is for the service department. During the first service of my 2023 Kia EV6 on February 20, 2024, I was astounded by the exorbitant cost incurred solely for the replacement of th During the first service of my 2023 Kia EV6 on February 20, 2024, I was astounded by the exorbitant cost incurred solely for the replacement of the cabin AC filter and tire rotation. Free checks are offered in most areas, with customers only incurring charges for replacements, adjustments, or repairs. Typically, automobile service dealers provide upfront discounts whenever possible and solely charge for any necessary services. No such occurrence took place during my service day. Particularly noteworthy is the fact that they offered a service special for tire rotation priced at $15.00. Furthermore, my cabin air filter required replacement, resulting in a total cost of $239.14 for the aforementioned items. I find that to be extremely offensive. Moreover, a 7% additional fee is imposed for transactions made with a credit card. In the current era, cash usage is becoming increasingly uncommon. The service department of Kia of Clermont is adopting an ineffective strategy to attract new clients. Someone please, adjust the attitude of the service at Kia of Clermont. More

I recently purchased a used car from Kia or Clermont and had great experience. I researched the vehicle on a used car app and contacted the dealership through the app to see if we could agree on a deal. The had great experience. I researched the vehicle on a used car app and contacted the dealership through the app to see if we could agree on a deal. The Internet sales manager, Eddie Hodges, quickly responded with a fair quote. Mr. Hodges linked me with salesman, Alex Cortes, who was amazing. Mr. Cortes was very friendly, not pushy and was very helpful. The entire process was smooth and as stress free as a car purchase could be. I would recommend purchasing from Kia of Clermont and would recommend dealing with Alex (and Mr. Hodges if starting the purchase online). More