KIA of Clermont

Awful customer service. Tried to buy a car and received no follow up. Save yourself the time and go to a different dealership. Tried to buy a car and received no follow up. Save yourself the time and go to a different dealership. More

We have a Kia Sorento 2024 and have agreement for total service (USD100.00 per month) we try to use 2 times, first time they said is not insurance cover, because it was the rock on the hi way and we paid f service (USD100.00 per month) we try to use 2 times, first time they said is not insurance cover, because it was the rock on the hi way and we paid for new cooler, now it was a simple tire repair and the are soul my wheel for 2 days and plus probably for the weekend. More

They tell you anything to get you to buy and lie about it when you call them out on it. Very unprofessional behavior from the salesman, sales manager, and finance staff. I will never purchase a car with them when you call them out on it. Very unprofessional behavior from the salesman, sales manager, and finance staff. I will never purchase a car with them again. More

RUN! ! Seriously!! Engine problems and oil consumption issues will cost you a fortune!!! I wish I had seen the videos below before purchasing my nightmare ! Seriously!! Engine problems and oil consumption issues will cost you a fortune!!! I wish I had seen the videos below before purchasing my nightmare on wheels!! Extended warranty is a joke!! They do NOT stand behind their vehicles!!! https://youtu.be/rmdogWwysqA?si=tI_2iMEVbivZu0uf More

This is the worst dealership I ever had to deal with. I purchased a car back in April of this year I had it the car for 2 weeks. I had to return the vehicle for reasons like the video you've probably saw I purchased a car back in April of this year I had it the car for 2 weeks. I had to return the vehicle for reasons like the video you've probably saw on tik tok. Which I probably shouldn't have went back to this Kia dealer because I had problems with them the year prior. So shame on me for going back but I LOVE Kia cars. Now the problem I have now is that the 2024 Kia Soul I returned in April still has the tag registered in my name but it's on a Kia sportage. So I'm having to take days off work and sat at the DMV, sunpass and Epass to make sure it gets fixed. I reached out to Kia of Clermont about this problem over a month ago and it's fixed. I spoke with Epass, sunpass and the DMV as well. Now I'm missing work and losing pay over this. I'm extremely frustrated and angry. With Kia of Clermont. Because they're the one that issued my plate and gave it to the other customer without making sure my information was cleared first. More

Highly dissapointed , I filled out their online “pre approval “ the branch manager Eddie Hodges calls me right AWAY it wasn’t even 5 mins ( I should of known then they were desperate) he then ask me to approval “ the branch manager Eddie Hodges calls me right AWAY it wasn’t even 5 mins ( I should of known then they were desperate) he then ask me to come down after I asked him if it were possible for me to get something. Hes telling me xx about sales and prizes LIES . Very sketchy and dishonest because I catch a lyft down there just to get denied . Im ok with the fact I got denied Im picking my life up so my credit has suffered but DENY ME FROM HOME And let me save my 30 dollars I spent in getting a lyft. They will tell you anything to get you down there . Don’t yall want ppl you can actually sell cars to? Don’t waste ppls time . Bad taste in mouth and when I buy a car straight out cash in a mouth I will NOT BE BACK. More

Only gave one star because that is lowest site allows. Connor is the salesman we felt with but railroaded with is more the situation. Leaded a vehicle-told by everyone we dealt with in transaction there Connor is the salesman we felt with but railroaded with is more the situation. Leaded a vehicle-told by everyone we dealt with in transaction there was NO PREPAYMENT PENALTY!! NOTHING TO DO AT END OF LEASE BUT TURN CAR BACK IN & walk away. But when we try to pay off lease early- we would still have to pay all interest fees in term of lease even when we only leased car for days! We were lied to by everyone in contact with-including front desk person-STAY AWAY FROM THIS DEALERSIP. More

Just stay away from them at any means. Car price magically changes several times, adding tons of extras and ignores all type of contact after purchase. Service is also terrible and rude. Car price magically changes several times, adding tons of extras and ignores all type of contact after purchase. Service is also terrible and rude. More

I am a first-time Kia owner, first-time EV owner and have had a less-than-stellar start. I have followed the evolution of the EV9 from concept to its release in Korea and was excited to be among the first t had a less-than-stellar start. I have followed the evolution of the EV9 from concept to its release in Korea and was excited to be among the first to place a reservation online for its arrival in the US. I selected my closest dealership with no prior contact with them only to find out that this was possibly the worst decision I could have made. Kia of Clermont (a Morgan Auto Group dealership) has been a horrible ambassador for the Kia brand in their handling of my EV9 reservation, sale and service. What I would like to restore my faith in Kia is a refund of the dealers garbage fees, but nobody will speak with me. I’ve tried to contact the sales person, sales manager, dealership manager, Morgan Auto (who replies to these bad reviews to make new victims think they care, but never actually contacts the customer), even Kia USA (who says they can’t help, but at least they empathize). Shop elsewhere or be forewarned of the garbage fees; $3k Clermont Advantage (with oil changes for your EV … idiots), $80 wheel locks (that aren’t asked for and “can’t be removed”) and the kicker of a $10,000 market adjustment (the biggest scam of them all). More

They see an old lady of 71 years old walk-in by herself who knows nothing about purchasing a car. It’s her first time and Manno man the wheels start going and boy did they take advantage of you. I was a who knows nothing about purchasing a car. It’s her first time and Manno man the wheels start going and boy did they take advantage of you. I was a palled. I’m not an idiot I’m just old and they wanted to charge me $15,000 for a new car with a trade-in that was worth $25,000 and $14,000 and I already given them and they wanted another $16,000 on top of that I don’t understand why can’t they just give you the lowest fair and be honest about it no they have to play games with you and say what do you wanna spend you tell me what I have to give you $16,000 and what you’re doing is you’re screwing an old lady. How do you guys sleep at night ? I’m More