KIA of Canton

Service department Took the car in because of check engine light was on it had to return three times to get it fixed first time they didn’t have the part said they would Took the car in because of check engine light was on it had to return three times to get it fixed first time they didn’t have the part said they would call when it came in never called had to call them a week later made appt brought it in they had ordered the wrong part finally got it fixed on the third visit More

Fast service I came in for a recall matter was greeted promptly and courteously also had a oil change the wait time was faster than I expected I came in for a recall matter was greeted promptly and courteously also had a oil change the wait time was faster than I expected More

Wonderful service! This is my second time coming for an oil change. The people there are extremely friendly. $36 and a car wash is included! Most places it's way more fo This is my second time coming for an oil change. The people there are extremely friendly. $36 and a car wash is included! Most places it's way more for just the oil change. They also have a nice waiting area with yummy popcorn, a charging station and a coffee/espresso machine! More

Car repair Very dissatisfied waiting for owner Mr. Genthe to return call. Bret service manager was very rude; telling me it’s okay if I thought they didn’t know Very dissatisfied waiting for owner Mr. Genthe to return call. Bret service manager was very rude; telling me it’s okay if I thought they didn’t know what they were doing; after I told him this was my 3rd time bringing car in for same problem after paying over $700 ; now want me to pay another $350. I have been a Kia car over 15 years; but after purchasing my last vehicle I resolved I would not buy another Kia. The customer service has went to the dogs. I began coming to the Canton dealer for service because Glassman where I have purchased my cars service is awful. I beginning to feel that way about Canton. I have received several letters from Kia dealers to buy my car. I have already start looking at other models for when I do decide to purchase; because it will not be another Kia from anywhere. More

Good quick service I stopped having my service done here because staff was unpleasant and not helpful. I might consider having service done there again in the future. I stopped having my service done here because staff was unpleasant and not helpful. I might consider having service done there again in the future. More

Outstanding customer service The staff at Kia of Canton were very professional and courteous. I am impressed with Kia as a result my next vehicle will be another Kia. We have b The staff at Kia of Canton were very professional and courteous. I am impressed with Kia as a result my next vehicle will be another Kia. We have been shopping for a different brand but have decided to get another Kia. More

Service For what should have been no more than a 3 hour service with an appointment, turned into no phone call, and no vehicle until tomorrow because they are For what should have been no more than a 3 hour service with an appointment, turned into no phone call, and no vehicle until tomorrow because they are closed now. Stupid! More

liers Second time they have lied about rotating my tires,even though they put on the work form it had been done.Steve said WELL] its free anyway..Daaaaaaaaa Second time they have lied about rotating my tires,even though they put on the work form it had been done.Steve said WELL] its free anyway..Daaaaaaaaa.They are not customer friendly.As I sat in the waiting area,one of the service guys told a customer,it would cost $37.00 to change the air filter/that started a bidding war. The guy got it for $10.00 less. .L IKE A GARAGE SALE??????There service prices are much higher than other kia dealers.Dont take my word for it CALL other dealers.They are VERY unprofessional,...they showed no concerns about being caught in a lie.How did I catch them?? I marked my left front tire..Its a very HOSTILE environment...To bad,I love my kia sorento.. Will not return to this dealer!!!!!!!!!!!!!!!!You need to be able to trust you dealer..There were other problems,that I should not had to contend with//IT TAKES THE FUN OUT OF A NEW CAR NOTE:ANNA IS FANTASTIC 1 1 More

Had a great experience when purchasing a used Kia Soul at this dealer. With a growing number of people with not-so-great credit profiles, it's hard sometimes to get a dealer that will take the time to get yo this dealer. With a growing number of people with not-so-great credit profiles, it's hard sometimes to get a dealer that will take the time to get you in a good car while working around the problems you may have. The customer service is friendly from everyone I worked with at the dealership, and I'd gladly go there the next time I'm in the market for a car. More

I LOVE this dealership! Where can I begin to say what a wonderful place this is to go??!? Every time I call or go in, the staff treat me with such respect! They get me any appointment needed promptly and wonderful place this is to go??!? Every time I call or go in, the staff treat me with such respect! They get me any appointment needed promptly and are very quick to service my vehicle. Every time I walk in or call, Anne is so friendly and helpful! Steve in service helps me and treats me like a family member. He listens to my concerns, addresses any safety issues before anything could ever happen to my car and takes the time to explain everything to me. I HIGHLY recommend this dealership! Let them treat you like family too:)! More