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KIA at Napleton's Northlake

Palm Beach Gardens, FL

4.0
472 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Our Finance team excels in dealing with any type of Credit. From no credit to bad credit Napleton Northlake KIA is here for you. If you don't see what you are looking for, please discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to meeting you.
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3626 Northlake Blvd

Palm Beach Gardens, FL

33403

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Showing 472 reviews

August 19, 2021

Top notch sales and service..Steve V is professional, honest and gets the deal done..I have know Steve for more than 25 years and will continue to refer my family and friends to Steve. The sale is just t More

by Chewyy2k
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Veerapen
Aug 23, 2021 -

KIA at Napleton's Northlake responded

Hi. We're glad to hear our Staff, Steve took such great care of you! We hope we can continue to be of service to you down the road! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 27, 2021

They were super nice and easy to work with. No scams they were there to help me and after going all over for a car it was the best experience I had. More

by tbedwell01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2021

My advisor and my technician were thorough. He explained what the charges would be upfront and what the next maintenance checkup would be. We are very satisfied with their work! More

by Allen MC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
July 27, 2021

If you are wondering where to take your car for service, look no further! I highly recommend this dealership and their service department. Everyone was so friendly and nice! I wish every service department More

by Owen Wall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
July 27, 2021

Excellent experience!! They were early taking my car in for my service appointment and the time to complete my vehicle was faster than promised. Amazing! More

by Elise E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
July 27, 2021

I'm a loyal Napleton customer and will continue to be, I'm never disappointed with their service. Fast and easy, even as a a walk in. More

by Zoe G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
July 08, 2021

Thank you to the advisors and the technicians behind the scenes for your honesty, fairness, hard work and skilled craftsmanship. You all are very appreciated! More

by J Veuche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Jul 13, 2021 -

KIA at Napleton's Northlake responded

Hi, thank you so much for your positive comments about Napleton's Northlake KIA! We hope you continue to choose us for all your automotive needs! Take care!

July 08, 2021

The full service team at Napleton did a wonderful and highly skilled job servicing my Telluride. Thanks for doing things the right way. All the best! More

by Scott Wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Jul 13, 2021 -

KIA at Napleton's Northlake responded

Hello Scott, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 07, 2021

Jerry Vasquez helped me with my purchase of a used vehicle. He was very helpful. Great experience! I would recommend Jerry to others looking to purchase. More

by J.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Vasquez
Jul 10, 2021 -

KIA at Napleton's Northlake responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 21, 2021

Nothing positive to say. 20 days for a hybrid repair that is still not quite right. 3 separate in service trips. Quote $3700. Bill $4300. Quote $250 for valve cover gasket. Just done elsewhere for $134. Rec More

by Optimum
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Cheryl Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collins
Jun 22, 2021 -

KIA at Napleton's Northlake responded

Hi, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please reach out to us at (561) 903-0407 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.

Jun 24, 2021 -

Optimum responded

Interesting how you respond to issues that arise. Simply put you dont. After 3 days not a word. Disappointed but not surprised. You have my money and i still have a badly functioning hybrid system. Buyer beware.

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