Back

KIA at Napleton's Northlake

Palm Beach Gardens, FL

3.8
476 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Our Finance team excels in dealing with any type of Credit. From no credit to bad credit Napleton Northlake KIA is here for you. If you don't see what you are looking for, please discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to meeting you.
Contact Dealership

3626 Northlake Blvd

Palm Beach Gardens, FL

33403

Directions

By Type

Showing 476 reviews

September 11, 2021

This dealership was very unprofessional, even though we had an appointment the cars that we called about weren’t ready to see , when they brought them out they were disgustingly dirty and shouldn’t have be More

by carlotac00
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
They never have us a card or a name
Sep 14, 2021 -

KIA at Napleton's Northlake responded

Hi, thank you for taking the time to leave this feedback. We regret that your experience with us was so far below the standards that we set for ourselves. If you would be willing, please reach out to us at (561) 903-0407 so we can understand the details of your particular situation and try to make this better. We look forward to hearing from you.

September 01, 2021

Thank you Jerry Vasquez for helping me and my partner get out first NEW car. They where very helpful and highly recommend this location. More

by strongangel561
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Vasquez
Sep 02, 2021 -

KIA at Napleton's Northlake responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

August 27, 2021

Dikerson is the salesman you want. He made us feel very comfortable and was knowledgeable about the car. He tells it how it is and worked with us patiently every step of the way. Thanks Dikerson! More

by spursfanculley89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dikerson Albertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

KIA at Napleton's Northlake responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Dikerson was so helpful! Our team is available should you require any extra help.

August 25, 2021

This service center provides work with attention to detail, employees with great attitudes and respect for their customers. Five Stars!! More

by J Dawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Aug 27, 2021 -

KIA at Napleton's Northlake responded

Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

August 19, 2021

Top notch sales and service..Steve V is professional, honest and gets the deal done..I have know Steve for more than 25 years and will continue to refer my family and friends to Steve. The sale is just t More

by Chewyy2k
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Veerapen
Aug 23, 2021 -

KIA at Napleton's Northlake responded

Hi. We're glad to hear our Staff, Steve took such great care of you! We hope we can continue to be of service to you down the road! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 27, 2021

They were super nice and easy to work with. No scams they were there to help me and after going all over for a car it was the best experience I had. More

by tbedwell01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2021

My advisor and my technician were thorough. He explained what the charges would be upfront and what the next maintenance checkup would be. We are very satisfied with their work! More

by Allen MC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
July 27, 2021

If you are wondering where to take your car for service, look no further! I highly recommend this dealership and their service department. Everyone was so friendly and nice! I wish every service department More

by Owen Wall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
July 27, 2021

Excellent experience!! They were early taking my car in for my service appointment and the time to complete my vehicle was faster than promised. Amazing! More

by Elise E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
July 27, 2021

I'm a loyal Napleton customer and will continue to be, I'm never disappointed with their service. Fast and easy, even as a a walk in. More

by Zoe G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
...
9
...