KIA at Napleton's Northlake

The service department is honest and trustworthy. They only will do what needs to be done. Very much appreciated! only will do what needs to be done. Very much appreciated! More

Their advertising is false. They advertise a car for 16,900 for example. Then they tell you in the body of their narrative that there are $1081 in dealer fees to be added on. Additionally, there is a re 16,900 for example. Then they tell you in the body of their narrative that there are $1081 in dealer fees to be added on. Additionally, there is a refurbishment fee of several hundred dollars to be paid. That makes their car book out at about $18500, not $16900. I recently sold a car to a dealer. I had to put $1500 in it to resurrect the SYNC system. Do you think I got to add that to the value of the car as refurbishment expense? More

Simpson was awesome! Be helped us find the PERFECT Mia-rhe Sportage… this is the second car he has sold us❤️❤️❤️❤️ Mia-rhe Sportage… this is the second car he has sold us❤️❤️❤️❤️ More

I want to give them 0 stars!Their service department is I want to give them 0 stars! Their service department is an absolute disaster and I will never use nor buy a vehicle from them. My daughter had an a I want to give them 0 stars! Their service department is an absolute disaster and I will never use nor buy a vehicle from them. My daughter had an appointment at 11:30 am and it took until 4:45pm for her to get her car back. All she needed done was an OIL CHANGE. That was after I continued to try to call and get in touch with someone which I could not. Not only did it take beyond what it could, but we could not get anyone on the phone. Their operators were patronizing and ridiculous. Plus they left her car an absolute mess. This is the worse experience I have ever had at a dealership. DO NOT USE THIS DEALERSHIP More

Servicing your car can be a headache.. not at this service center! It's a pleasure to deal with such knowledgeable professionals. service center! It's a pleasure to deal with such knowledgeable professionals. More

I Came To Napleton Kia On Northlake I Met One Of Salesperson His Name Is Wednesday He Helped Me Out Alot Bought My Car In April Didn't Know Anything Till Wednesday Showed Me How To Work Everything H Salesperson His Name Is Wednesday He Helped Me Out Alot Bought My Car In April Didn't Know Anything Till Wednesday Showed Me How To Work Everything He Made It So Easy For Me I Remondend Him If Anybody Wants To Buy A Car Ask For Wednesday More

This dealership was very unprofessional, even though we had an appointment the cars that we called about weren’t ready to see , when they brought them out they were disgustingly dirty and shouldn’t have be had an appointment the cars that we called about weren’t ready to see , when they brought them out they were disgustingly dirty and shouldn’t have been allowed to be seen !!! More

Thank you Jerry Vasquez for helping me and my partner get out first NEW car. They where very helpful and highly recommend this location. out first NEW car. They where very helpful and highly recommend this location. More

Dikerson is the salesman you want. He made us feel very comfortable and was knowledgeable about the car. He tells it how it is and worked with us patiently every step of the way. Thanks Dikerson! comfortable and was knowledgeable about the car. He tells it how it is and worked with us patiently every step of the way. Thanks Dikerson! More

This service center provides work with attention to detail, employees with great attitudes and respect for their customers. Five Stars!! detail, employees with great attitudes and respect for their customers. Five Stars!! More