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KIA at Napleton's Northlake

Palm Beach Gardens, FL

Overview
Employees
Reviews
Vehicles
4.0
473 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Our Finance team excels in dealing with any type of Credit. From no credit to bad credit Napleton Northlake KIA is here for you. If you don't see what you are looking for, please discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to meeting you.
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3626 Northlake Blvd

Palm Beach Gardens, FL

33403

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Showing 473 reviews

July 13, 2022

Big thank you to Napleton Northlake. .. The service department made us feel so welcome and the process was so easy. They have made a customer for life! More

by JS Helm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
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Jul 18, 2022 -

KIA at Napleton's Northlake responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

July 13, 2022

The staff kept us updated throughout our repair process and the car was completed faster than expected. Very much appreciated! More

by E Ingram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Report | Print
Jul 18, 2022 -

KIA at Napleton's Northlake responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

July 13, 2022

I received unprecedented service today at Napleton. My service advisor was empathetic and went above and beyond to assist me. More

by Lucas Cole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Report | Print
Jul 18, 2022 -

KIA at Napleton's Northlake responded

Hi Lucas, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

June 24, 2022

I was greeted as soon as I pulled in, excellent work and my service was completed in under an hour. Highly recommend! More

by Ashley JGreg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Report | Print
June 06, 2022

Very concise and honest. No BS. Ricardo and Simon the finance manager were very well informed. More

by randy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simon
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Jun 08, 2022 -

KIA at Napleton's Northlake responded

Hello Randy, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 27, 2022

Bought my first car and our salesman Nelson did a fantastic job! Helped us sort through cars based off of my preference until we found the perfect one. He made my experience welcoming, comfortable an More

by jennavieverose123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Tandy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Tandy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson
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May 26, 2022

Amazing! ! Staff took great care of us. One of my best experiences in dealing with a service center! More

by Kieran G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Report | Print
May 24, 2022

Very pleased with the professionalism and customer service of my Salesman Marvin Veerapen he made the purchase of my Kia stinger from your dealership easy and stress free More

by cmv1179
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Veerapen
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May 27, 2022 -

KIA at Napleton's Northlake responded

Hi, we appreciate you choosing Napleton's Northlake KIA! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

May 03, 2022

Had the pleasure of working with Ricardo. He took his time and never made me feel rushed explaining all the features of the vehicle. Experience was stress free and didn't take all day Pleasan More

by LORI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2022 -

KIA at Napleton's Northlake responded

Hi Lori, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

April 30, 2022

We bought our son his first car. Nelson was absolutely fantastic and super friendly. Simeon in finance was easy to work with. They were both extremely knowledgeable. I’d definitely r More

by BH04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson, Simeon
Report | Print
May 05, 2022 -

KIA at Napleton's Northlake responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Napleton's Northlake KIA so helpful in the purchase of your new vehicle. Our team is available should you require any extra help.

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