KIA at Napleton's Northlake

Very helpful I went with a broker to buy my car,and i ended up get a fantastic sale person by the name of Jon Fleming he brought the car and paper work right to my I went with a broker to buy my car,and i ended up get a fantastic sale person by the name of Jon Fleming he brought the car and paper work right to my house made everything really easy,and then took his time to go over everything he showed me how the nav worked bluetooth and i asked him for a test drive and he let me take it around the block took his time and was very patient THANK YOU Jon so much i love my new optima More

NOT your typical dealership experience This is our second experience with Napleton Kia and are very happy to say, will not be our last! We leased our first vehicle from this same dealershi This is our second experience with Napleton Kia and are very happy to say, will not be our last! We leased our first vehicle from this same dealership in 2011. While we walked away generally satisfied, the overall experience was far from pleasant. Not long after our purchase, our 14 month old daughter was diagnosed with childhood leukemia and our entire world was turned upside down. In the two years since, we have lost almost everything, including my job. It has been a struggle to say the least but our daughter is now in remission and in her last few months of treatment. As you can imagine, the loss of income has affected many, many aspects of our lives, including our credit ratings. We walked into the dealership at the end of our lease, prepared for the worst. We were defeated. Sacramento greeted us with a smile and offered us beverages as soon as we sat at his desk. He actively listened to our situation and seemed to genuinely care from the very beginning. He assured us that he was going to help us until we left with the best possible solution and he sure came through. Not only did "Mento" show us all of our options - beneficial to him and the dealership and not - but he took the time to go over each scenario in detail to show us that we didn't need to walk away defeated! He took our good history with Kia as well as my husband's veteran status into consideration and went to bat for us. "Mento" and his finance manager Louis got us into a brand new Sorento with almost the same payment instead of buying used at crazy interest rates that we wouldn't be able to afford. He stated several times that he just wanted us to be able to continue to focus on our daughter to get her healthy. We were astounded at the deal that we were offered, so astounded that we kept asking for "the catch" and I broke down in tears. We have NEVER had an experience at a dealership like this and we cannot stop telling anyone who will listen that there ARE still good, caring people in this world and we found one of them at Napleton Kia! For the first time in the last two years, we walked away from what appeared to be another hopeless situation, feeling like we were on top of the world! Please go and see Sacramento and Louis! They are amazing and they certainly have life long customers from this family! More

Sales consultant Sacramento helped me out a lot with my car decisions. He was friendly, attentive and very polite. I would definitely recommend this dealership to my b Sacramento helped me out a lot with my car decisions. He was friendly, attentive and very polite. I would definitely recommend this dealership to my buddies! Thanks Dude for your help! More

Fantabulous Expereince!! I had a fantabulous experience!! Yefim Koza is the best salesman ever. He's not to pushy and helps you make a great decision that fits your needs. He I had a fantabulous experience!! Yefim Koza is the best salesman ever. He's not to pushy and helps you make a great decision that fits your needs. He greeted me and my sister right on the spot. No matter what good or bad credit. I got the car I wanted for a great price and warranty included. No hassles here at this dealership. The treatment is a very friendly environment not like your just another random customer. Maleek Ceaser the finance manager also took his time in explaining all of the financial details in regards to my loan with me. They even stayed late for me due to my work schedule. I will definitely come back and refer new clients. I just referred to of my patients. Thanks again, I love my Nissan Altima. Happy Customer, Connie If needed please contact this salesman (Yefim Koza) for a top of the line experience. Yefim Koza Napleton Nissan Kia 561 848 0688 ykoza@dealer-care.com More

Frank Kemp is the best Frank is awesome! he made buying a new car easy instead of stressful like so many other places. I got the car I wanted for a great price with no has Frank is awesome! he made buying a new car easy instead of stressful like so many other places. I got the car I wanted for a great price with no hassles:-) More

Sacramento Mercado Sacramento and the sales manager were outstanding in helping me purchase my lease buy-out of my Kia Soul. I received 5-Star Service. The financial man Sacramento and the sales manager were outstanding in helping me purchase my lease buy-out of my Kia Soul. I received 5-Star Service. The financial manager was also excellent. This was all after West Palm Beach Kia could not assist me, even though I leased the vihicle originally through their dealership. Please reward Napleton Kia. Linda Withers More

awesome He really took his time and patiently explained all the financial part to me. He treated me a person and not just a customer. This was a very good exp He really took his time and patiently explained all the financial part to me. He treated me a person and not just a customer. This was a very good experience that I will never forget. More

most excellent This was great experience. My sales person, Jonathan Fleming was outstanding in product kowledge and customer service, Bottom line: we bought 2 Kia So This was great experience. My sales person, Jonathan Fleming was outstanding in product kowledge and customer service, Bottom line: we bought 2 Kia Souls. More

Incredible Service I had my doubts, but Mentos and his manager pulled strings with the banks and finance managers to give me what I wanted. If you want a sales consultan I had my doubts, but Mentos and his manager pulled strings with the banks and finance managers to give me what I wanted. If you want a sales consultant who sincerely cares about you, come see Mentos. More

new car purchase i give a perfect rating to the salesman, Anthony DeMario because he was so friendly, he listened to what I wanted in a vehicle and showed me the perfe i give a perfect rating to the salesman, Anthony DeMario because he was so friendly, he listened to what I wanted in a vehicle and showed me the perfect car! He was patient and did not rush me for a commitment to purchase. The business manager Luis was also very pleasant to work with. He offered me the optima to take home and try out which helped with my decision to buy. This was the 9th vehicle I have bought in my life, and it was by far the best, most relaxing experience of all! I will definitely recommend Napleton Kia and Anthony to anyone I know looking to purchase/lease a vehicle. More