KIA at Napleton's Northlake

Napleton came through again! I love my new 2015 Kia Sorento! I had leased a 2012 from Napleton 3 years ago, and my experience was so positive that I returned to the same dealershi I love my new 2015 Kia Sorento! I had leased a 2012 from Napleton 3 years ago, and my experience was so positive that I returned to the same dealership to lease the same model again...thanks to Alex Argueta and Bryson Destefano for doing the deal fairly and making it all happen. They both took the time to listen to my needs and familiarize me with the new model, and Alex was able to deliver the car to me within my budget. Thanks so much guys! More

great it was good day, that day, I was really heading to the VA Hospital, and I was thinking that I really do need to stop into the Kia place and see about it was good day, that day, I was really heading to the VA Hospital, and I was thinking that I really do need to stop into the Kia place and see about bring my car in for a check up. the lady there at the front desk greeted me with great pleasure , ask me with such loving care, how may I help you. I told her that I cam in to see when I could get a check up for my car. before she could get up a young sells man came buy and ask is there any thing I could help you with, So she let him know what I needed. and he was very happy to help me. He let the service man know what I needed, mostly air in my tires . and how much it cost to do my check in the mean time he told me some good things that was going on about my old car and how thing s could work for me on a new one . I told him I was very happy with my Kia Sol, but he did not push me or try to give me whole sell pitch,,, he just told me right up on what and how, o my goodness I was a happy camper, long story short ,,, I love my new Kia and thanks to Alex Argueta , he was great. , he left nothing out and I got what he told me I would get, I am happy. More

Great work!! I went to the dealership to buy my first car in the USA and the service was excellent, Tony (Anthony DeMaria) was a great salesman, explained every d I went to the dealership to buy my first car in the USA and the service was excellent, Tony (Anthony DeMaria) was a great salesman, explained every detail of the cars and service and finally help me out with all the paper work: insurance, financing etc etc.. Fui a comprar mi primer auto en estados unidos y el servicio es excelente. Tony (Anthony DeMaria) mi vendedor fue de muchísima ayuda, nos explicó cada detalle de los autos y del servicio y nos asesoró en cada paso del papeleo, el seguro, la financiación etc, etc. Muchas gracias!! More

Awesome Experience Is my pleasure notify is my first time in Napleton and i very satisfy with Anthony DeMaria and Debby because we work with my case for approved. Tha Is my pleasure notify is my first time in Napleton and i very satisfy with Anthony DeMaria and Debby because we work with my case for approved. Thanks Anthony you are very professional in your work. More

Wow now this experience was different!! I went into Napleton Kia to get my car serviced and I met a great saleman by the name of Jon Fleming he saw me wondering around waiting for my car and I went into Napleton Kia to get my car serviced and I met a great saleman by the name of Jon Fleming he saw me wondering around waiting for my car and he asked everything besides do I want a new car,he made me feel comfortable and relax because to be honest if he was pushy he most likely would have lost my interest.i was look at a brand new optima LX and I ended up leaveing in an optima EX fully loaded he did AMAZING More

5 STARS HANDS DOWN!! Sacramento "Mentos" was a pleasure to work with! As a first time buyer, I was quite nervous. He recognized this and made sure to make the process fun, Sacramento "Mentos" was a pleasure to work with! As a first time buyer, I was quite nervous. He recognized this and made sure to make the process fun, not stressful. Compared to other dealerships I've shopped at, Napleton Kia was the best experience by far. 5 STARS HANDS DOWN!! More

my experience at napleton kia We came in unsure if we weren't going to get what we wanted and a good deal but our salesman Alex Argueta and Evan moss remind patient and positive. L We came in unsure if we weren't going to get what we wanted and a good deal but our salesman Alex Argueta and Evan moss remind patient and positive. Listen to what we were looking for and thanks to them and their team work we got ourselves a brand new kia Rio. I definitely recommend anyone that is looking to buy a kia to go to napleton kia and ask for Alex Argueta More

Awesome Experience!! It was such a pleasure getting a car from Napleton Kia. Alex Arguetta and Evan were awesome, along with Mike the finance man. The process was quick It was such a pleasure getting a car from Napleton Kia. Alex Arguetta and Evan were awesome, along with Mike the finance man. The process was quick and easy. This is my second Kia from this location, and I highly recommend them! More

Very helpful I went with a broker to buy my car,and i ended up get a fantastic sale person by the name of Jon Fleming he brought the car and paper work right to my I went with a broker to buy my car,and i ended up get a fantastic sale person by the name of Jon Fleming he brought the car and paper work right to my house made everything really easy,and then took his time to go over everything he showed me how the nav worked bluetooth and i asked him for a test drive and he let me take it around the block took his time and was very patient THANK YOU Jon so much i love my new optima More

NOT your typical dealership experience This is our second experience with Napleton Kia and are very happy to say, will not be our last! We leased our first vehicle from this same dealershi This is our second experience with Napleton Kia and are very happy to say, will not be our last! We leased our first vehicle from this same dealership in 2011. While we walked away generally satisfied, the overall experience was far from pleasant. Not long after our purchase, our 14 month old daughter was diagnosed with childhood leukemia and our entire world was turned upside down. In the two years since, we have lost almost everything, including my job. It has been a struggle to say the least but our daughter is now in remission and in her last few months of treatment. As you can imagine, the loss of income has affected many, many aspects of our lives, including our credit ratings. We walked into the dealership at the end of our lease, prepared for the worst. We were defeated. Sacramento greeted us with a smile and offered us beverages as soon as we sat at his desk. He actively listened to our situation and seemed to genuinely care from the very beginning. He assured us that he was going to help us until we left with the best possible solution and he sure came through. Not only did "Mento" show us all of our options - beneficial to him and the dealership and not - but he took the time to go over each scenario in detail to show us that we didn't need to walk away defeated! He took our good history with Kia as well as my husband's veteran status into consideration and went to bat for us. "Mento" and his finance manager Louis got us into a brand new Sorento with almost the same payment instead of buying used at crazy interest rates that we wouldn't be able to afford. He stated several times that he just wanted us to be able to continue to focus on our daughter to get her healthy. We were astounded at the deal that we were offered, so astounded that we kept asking for "the catch" and I broke down in tears. We have NEVER had an experience at a dealership like this and we cannot stop telling anyone who will listen that there ARE still good, caring people in this world and we found one of them at Napleton Kia! For the first time in the last two years, we walked away from what appeared to be another hopeless situation, feeling like we were on top of the world! Please go and see Sacramento and Louis! They are amazing and they certainly have life long customers from this family! More