KIA at Napleton's Northlake

I was greeted right away by Eddie Best experience car buying we've ever had! Very freindly, Gave us our space until we felt we were ready to take vehicles interested in f... Best experience car buying we've ever had! Very freindly, Gave us our space until we felt we were ready to take vehicles interested in f... More

FANTASTIC! Absolute support from start to finish From the moment I stepped through the doors to when I left with my amazing Niro Hybrid, sales agent's Eddie and Mustapha were there for me. Clear answ From the moment I stepped through the doors to when I left with my amazing Niro Hybrid, sales agent's Eddie and Mustapha were there for me. Clear answers to all my questions, a great deal of patience in answering those questions and a genuine heart in wanting to help me realize my dream car! All of the team from Ed the GM to the finance dept, to the agents involved and not involved in my transaction, ALL were intent on my getting the car I wanted with the perfect 'deal' in place for me. I consider Napleton KIA a motivated and customer driven business with the customer as it's #1 priority. Thank You GM Ed, Mustapha, Eddie and Team for the heartfelt help in making me a KIA Hybrid owner!! I Love it! Lisa Neu West Palm Beach, FL More

A GREAT place to buy a car!!!!! Best experience car buying we've ever had! Very freindly, Gave us our space until we felt we were ready to take vehicles interested in for a test driv Best experience car buying we've ever had! Very freindly, Gave us our space until we felt we were ready to take vehicles interested in for a test drive. Made us an awesome deal. The General Manager, Eddie Momeni, was great to talk with and to deal with. Christian Umanzor was very professional and allowed us to ask anything we needed to, to make sure we were comfortable and could look at anything we were interested in. Ultimately we chose a vehicle they recommended as it fit with everything we wanted. We would recommend Napleton to anyone looking for a new Kia. Hands down, the "Very Best" !!!!! Stephanie and Mike More

Sales Agent Eddie Calixto After looking around a bit, Eddie pointed out my little red Soul. It was love at first sight. I NEVER would have chosen red without his help. The pric After looking around a bit, Eddie pointed out my little red Soul. It was love at first sight. I NEVER would have chosen red without his help. The price was in range at @$15,000. A 2015 certified pre-owned with only 12,500 miles on it? A dream come true. We tooled around town and I felt instantly comfortable behind the wheel. Thank you Eddie More

Great Experience I was greeted right away by Mike who was really nice and helpful. The man knows his stuff. I highly recommend working with him if your looking for a g I was greeted right away by Mike who was really nice and helpful. The man knows his stuff. I highly recommend working with him if your looking for a great deal. More

Sale agent Mustafa Musaitef Mustafa Musaitef sale agent was friendly & personable made the experience more tolerable. I would refer family & friends to see him specifically . T Mustafa Musaitef sale agent was friendly & personable made the experience more tolerable. I would refer family & friends to see him specifically . The dealership was clean & was able to provide me what I was looking for. I got new 2017 Forte More

GREAT TEAM!!! I had a great experience, X2 I purchased a new sportage from them 5 months prior and had an accident and my vehicle was totaled. I went back to them t I had a great experience, X2 I purchased a new sportage from them 5 months prior and had an accident and my vehicle was totaled. I went back to them to purchase another new vehicle they were all great helped me with all aspects of the sale and dealing with my loss. At any time I would recommend this team hands down. Ask for Michael Culley he goes above and beyond and returns calls and texts promptly! This is a great team kudos to all! More

excellent buying experience my sales associate, David, personally went to pick up the vehicle that I wanted and made the whole process painless. Friendly and personable and in to my sales associate, David, personally went to pick up the vehicle that I wanted and made the whole process painless. Friendly and personable and in touch with my needs. I love my new 2017 KIA Sportage. More

First Class service & Friendly people The entire staff at Napleton Northlake Kia was friendly and helpful. We purchased a car on our first visit because they had just what we were looking The entire staff at Napleton Northlake Kia was friendly and helpful. We purchased a car on our first visit because they had just what we were looking for and at a fair price. Mike was very knowledgeable of the inventory and differences of the cars and upgrades. I highly recommend calling ahead to work with him before arriving. More

DEADLY TIRE LEFT ON CAR HUGE BLOW OUT COULD OF DIED!!! I am trying as I type... to work out A CORRECTED REPAIR with your Northlake Napleton Kia... they were to remove 2 worst tires and get rid of damaged I am trying as I type... to work out A CORRECTED REPAIR with your Northlake Napleton Kia... they were to remove 2 worst tires and get rid of damaged tire and no tread then last 2 left on back... and 2 new on front...and get rid of damaged tire and no tread tire... You all LEFT THE TIRE WITH THREADS COMING OUT OF SIDEWALL on m,y car... I have NO VEHICLE and are to leave tomorrow for NC in my car!!!??? They will put a new one, I MUST BUY?? EVEN THOUGH THEY THREW OUT MY PERFECTLY GOOD ONE!!! This is TOTAL NEGLIGENCE ON YOUR PART!!! Your lucky I am not in ICU!! I will go to Shame on you channel 4 and the newspapers and whatever it takes to prove to the PUBLIC >>>YOU CAN NOT TRUST THE NAME 'NAPOLTON!!" Now I must incurr the costs of over $200 plus NAPLETON SHOULD TAKE CARE OF "ALL COSTS" BUT INSTEAD MIKE THE SERVICE MANAGER THREATENED ME WITH MY PAPERWORK SIGNED"?? REVIEW: You take a car in to THE DEALERSHIP with TRAINED PRO MECHANICS, and the service manager (Latin Man) We went over tires, I was told to buy 2 tires... WHY WOULD YOU LEAVE THE BALD ONE ON...why because it was a Sunday late afternoon... and I guess your staff wanted to get out of work an\d hurried through.. This is not acceptable!! More