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KIA at Napleton's Northlake
Palm Beach Gardens, FL
473 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Our Finance team excels in dealing with any type of Credit. From no credit to bad credit Napleton Northlake KIA is here for you.
If you don't see what you are looking for, please discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to meeting you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 473 reviews
April 15, 2017
Customer Service I want to thank Alex Argueta for taking the time to listen to my concerns. I have a 2016 Kia Sorento that I bought there last year. He is a Sales Mana I want to thank Alex Argueta for taking the time to listen to my concerns. I have a 2016 Kia Sorento that I bought there last year. He is a Sales Manager but took the time to help me with a service concern. Other staff were not interested to help, but he was able to assist me and made me a satisfied customer. I want to thank Alex Argueta personally for his help. Sincerely Jeffrey Freedline More
by Jeffrey T
Employees Worked With
Alex Argueta
April 12, 2017
"Total Teamwork, A Satisfied Customer for Life" After buying many cars in my life, I have the most admiration for the team at Napleton KIA. Luis and Alex stuck with me through the complication After buying many cars in my life, I have the most admiration for the team at Napleton KIA. Luis and Alex stuck with me through the complication I brought them and made the deal for the exact car I wanted. They are fun to be around during a process I usually fear, like getting a tooth pulled! Leo in finance is very helpful and quick to handle everything on your behalf for the MV office. No reason to go anywhere else from now on! The quality and performance of the car sells itself but the major difference is the recognition that you are now a part of the family at Napleton dealerships and service. KIndness and professionalism do matter. More
by Karen Lee Happel
Employees Worked With
Leo Hanuka, Finance Director, Alex Argueta, Luis Sanchez
April 11, 2017
Professional and accomadating Needed an oil change and wanted the car checked out for anything else that the service technicians saw as a possible problem. Dealt with Dennis in se Needed an oil change and wanted the car checked out for anything else that the service technicians saw as a possible problem. Dealt with Dennis in service. The whole process was very efficient. I asked if I could get a ride back home and said that I needed the car to be ready no later than a certain time. Within a few minutes Dennis wrote up the service order and had me shuttled back home. During the service Dennis called telling me that I might want to do one additional thing to the car. He did not sell it. He gave me the parameters and asked me to make a decision. I returned at the agreed upon pick up time and the car was ready to go. More
by Jack
Employees Worked With
Dennis Doucette
March 31, 2017
Outstanding friendly service with a positive attitude This was the best car buying experience of my life. I initially brought my car in for service and Juan, the service agent was friendly, informative an This was the best car buying experience of my life. I initially brought my car in for service and Juan, the service agent was friendly, informative and continually updating me on the progress of my repair. I was introduced to Mohamed when it became appearant I needed to trade in my car. He worked diligently with me to find a new car and financing that met my needs. He was professional, knowledgeable and friendly during the entire purchasing experience. I must mention the same outstanding service from Eddie, and Leo Hanuka who got me through financing quickly. I give this dealership 5-stars for their commitment to buyers and car service. I will definitely refer friends and family here. More
by kijohnson59
Employees Worked With
Ana Mercado, Mustafa Musaitef, Eddie Calixto
March 28, 2017
great service HAD A WONDERFUL SALES REP NAMED MUTAFA MUSAITEF. HE GOT US TO WHERE WE WANTED TO BE WITH THE COST AND THE CAR THAT WE WANTED. THANK YOU FOR YOUR HELP HAD A WONDERFUL SALES REP NAMED MUTAFA MUSAITEF. HE GOT US TO WHERE WE WANTED TO BE WITH THE COST AND THE CAR THAT WE WANTED. THANK YOU FOR YOUR HELP More
by JUNEG
Employees Worked With
Mustafa Musaitef
March 23, 2017
Mike was OUTSTANDING!!! Mike went above and beyond to help us!! I will recommend him to everyone that needs a new car! We are so thankful for all of Mike's hard work, he was Mike went above and beyond to help us!! I will recommend him to everyone that needs a new car! We are so thankful for all of Mike's hard work, he was so accommodating!!! Napleton Kia is an A+ in my book!! Thanks again! We love our Kia Sedona!! More
by SarahCurtis2017
Employees Worked With
Eddie Momeni, Michael Culley
March 20, 2017
Love this girl Ana helped me out in ever aspect she rhe beat ar what shes does ill alway recommend someone to buy from north lake kia i greatly appreciate her work s Ana helped me out in ever aspect she rhe beat ar what shes does ill alway recommend someone to buy from north lake kia i greatly appreciate her work she does More
by Tony
Employees Worked With
Ana Mercado
March 19, 2017
Excellent service They worked like a team. The only negative is that it took quite long. I don't remember all the names of those who helped. They worked like a team. The only negative is that it took quite long. I don't remember all the names of those who helped. More
by carlub123
Employees Worked With
Shane Richards, Mustafa Musaitef
March 19, 2017
BEYOND AWESOME! I've bought and sold many cars in my lifetime as I'm a major car phanatic. I must say, Michael was OVER AND ABOVE one of the best, kindest, sweetest I've bought and sold many cars in my lifetime as I'm a major car phanatic. I must say, Michael was OVER AND ABOVE one of the best, kindest, sweetest salesman I have EVER worked with! He was more like a friend and less like a 'car salesman.' WOW! What a refreshing change from what I've encountered in the past! He told me "I'm going to get you going home in this vehicle." And that's what he (and his managers did! Michael is not your 'typical' car salesman...he gets to know you...knows what your needs are both financially and just in general. He's a wonderful person and I would recommend him highly! I know I will be working with him again in the future! More
by SherryLynn419
Employees Worked With
Michael Culley
March 12, 2017
Excellent experience from start to finish!! I needed to purchase a vehicle unexpectedly. I saw a few vehicles that I was interested on their website. Upon arriving on a busy Saturday morning I I needed to purchase a vehicle unexpectedly. I saw a few vehicles that I was interested on their website. Upon arriving on a busy Saturday morning I was greeted by salesman Christian Umanzor. I explained my situation and he was more than willing to spend the time with me to find a vehicle that I wanted. He gave me a few options both new and used. I really liked a used VW Passat that was available. After a test drive, the financing began. Alex from financing greeted me and was more than willing to work his magic to get me financed. While waiting during the process every employee that passes by you says hi and there are refreshments and snacks at no cost. Finally the paperwork was ready and Leo from finance took me into his office. The whole paperwork process was less than a half an hour and I was out the door with my new car. I would highly recommend this dealership. From start to finish, I had the most pleasant experience. Napleton management, you have some awesome employees who aren't out to sell a car just to make money. They truly care about what you want and want to make you happy. More
by Happy VW Passat Driver
Employees Worked With
Leo, finance, Alex Argueta, Christian Umanzor
