KIA at Napleton's Northlake

Cheryl was amazing Cheryl helped me buy my vehicle and i couldnt have been happier with her service. She knows what she is doing and was so helpful at explaining everyth Cheryl helped me buy my vehicle and i couldnt have been happier with her service. She knows what she is doing and was so helpful at explaining everything and got me a great car. Everyone needs to go see her. Thank you Cheryl! More

Great experience I came in for a used car and was greeted right away by cheryl. She helped me with every step and was extremely professional, friendly and knew what sh I came in for a used car and was greeted right away by cheryl. She helped me with every step and was extremely professional, friendly and knew what she waa talking about. Strongly recommend Cheryl to everyone who is going to go to this dealership. More

Very helpful Jon was extremely friendly and helpful. I was only in there to test drive the Kona PHEV for a possible purchase three months down the road. They kne Jon was extremely friendly and helpful. I was only in there to test drive the Kona PHEV for a possible purchase three months down the road. They knew I wasn't going to be a sale today, but treated me with the same priority. More

Not Pushy, Very Knowledgeable I visited Northlake Kia last week to learn more about the Kia Sorento and test drive it. Jon Stepan-Brown was the sales specialist that helped me. H I visited Northlake Kia last week to learn more about the Kia Sorento and test drive it. Jon Stepan-Brown was the sales specialist that helped me. He was very knowledgeable about the vehicle. He was patient and not pushy about selling the car. He spent 4 hours with me test driving 2 different SUV's and answering all my questions. And even though I haven't purchased a new car yet, when I do he has my business. All the other staff I came in contact with during my visit were also very friendly. I highly recommend Jon and Northlake Kia. Michelle Kasparian More

5 stars service Jon gave me a 5 stars 5 diamonds service. He was patient and he answer all my questions. He also helped me find the best deal that adjusted to my need Jon gave me a 5 stars 5 diamonds service. He was patient and he answer all my questions. He also helped me find the best deal that adjusted to my needs. I would recommend him with my eyes close any time because he walk me through the whole process of buying my preowned car without one single issue. More

COULDN'T FIND A BETTER SALESMAN AFTER BUYING CARS 40 YRS I would recommend him to anyone I know who wants a car. The overall experience was exceptional. The dealership was WELL kept AND everyone was very fri I would recommend him to anyone I know who wants a car. The overall experience was exceptional. The dealership was WELL kept AND everyone was very friendly More

Really good I went there with my husband and I really thought that I was not going to get a car but Stephen was very helpful and now we know what to do to make s I went there with my husband and I really thought that I was not going to get a car but Stephen was very helpful and now we know what to do to make sure we can get a car. More

Beware Please be aware of the service departments practice on upselling. Had car serviced a couple months ago for a recall item. They also included a “courte Please be aware of the service departments practice on upselling. Had car serviced a couple months ago for a recall item. They also included a “courtesy check”. This is where it goes wrong. Told my daughter she needed an alignment and oil change. Both were done the day before. This was the first car we purchased from them as well as the last. More

Shane Richards is a great sales specialist.. He catered to my every need. I highly recommend him.. He is the greatest Check him out for yourself is a great sales specialist.. He catered to my every need. I highly recommend him.. He is the greatest Check him out for yourself More

What an awesome experience!!!! I am so happy with my new vehicle. Shane was the most professional, knowledge and experienced car dealer/salesperson I could have ever dealt with. He I am so happy with my new vehicle. Shane was the most professional, knowledge and experienced car dealer/salesperson I could have ever dealt with. He assisted me beyond limits. Shane made sure I was completely satisfied with my purchase. I was able to get the vehicle that I wanted and at a great deal. I could not ask for any better service. Thank you for being so great. I love my 2019 Kia Serento!!! ???????????? More