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KIA at Napleton's Northlake
Palm Beach Gardens, FL
476 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Our Finance team excels in dealing with any type of Credit. From no credit to bad credit Napleton Northlake KIA is here for you.
If you don't see what you are looking for, please discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to meeting you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 476 reviews
July 08, 2021
Thank you to the advisors and the technicians behind the scenes for your honesty, fairness, hard work and skilled craftsmanship. You all are very appreciated! scenes for your honesty, fairness, hard work and skilled craftsmanship. You all are very appreciated! More
by J Veuche
Employees Worked With
Robb Minier
July 08, 2021
The full service team at Napleton did a wonderful and highly skilled job servicing my Telluride. Thanks for doing things the right way. All the best! highly skilled job servicing my Telluride. Thanks for doing things the right way. All the best! More
by Scott Wright
Employees Worked With
Robb Minier
July 07, 2021
Jerry Vasquez helped me with my purchase of a used vehicle. He was very helpful. Great experience! I would recommend Jerry to others looking to purchase. vehicle. He was very helpful. Great experience! I would recommend Jerry to others looking to purchase. More
by J.
Employees Worked With
Jerry Vasquez
June 21, 2021
Nothing positive to say. 20 days for a hybrid repair that is still not quite right. 3 separate in service trips. Quote $3700. Bill $4300. Quote $250 for valve cover gasket. Just done elsewhere for $134. Rec is still not quite right. 3 separate in service trips. Quote $3700. Bill $4300. Quote $250 for valve cover gasket. Just done elsewhere for $134. Recommended plugs and wires. Never checked. Had been done 2 days prior. I choose not to name names but would do so if they reached out personally. Not a happy customer. Not competent nor honest. More
by Optimum
June 18, 2021
Thank you...Thank you... Thank you to Napleton Northlake Kia! The service department made us feel so welcome and the process was so easy. They have made a customer for life! Kia! The service department made us feel so welcome and the process was so easy. They have made a customer for life! More
by Izzy D
Employees Worked With
Robb Minier
June 11, 2021
Very happy with the service... they price matched and got the work done quicker than I expected. Staff was very polite. Will be sending referrals! the work done quicker than I expected. Staff was very polite. Will be sending referrals! More
by Jane Fischer
Employees Worked With
Robb Minier
May 28, 2021
Cannot say enough about the service team at Napleton. The technicians quickly assessed the issues that needed to be dealt with and my advisor kept me updated throughout the process. It was a pleasure to deal technicians quickly assessed the issues that needed to be dealt with and my advisor kept me updated throughout the process. It was a pleasure to deal with such friendly and knowledgeable staff. More
by Yvette NPB
Employees Worked With
Robb Minier
May 25, 2021
I really got treated right. He worked hard for me to get the car I wanted and I got it. He wouldn’t give up until I left with it. He is a good and hard worker. If I had to do it all over again I would with the car I wanted and I got it. He wouldn’t give up until I left with it. He is a good and hard worker. If I had to do it all over again I would with him. Keep up the good work More
by questabrowning
Employees Worked With
May 25, 2021
Very happy with the service... they price matched, got the work done quicker than I expected and the staff was very polite. Will be sending referrals! the work done quicker than I expected and the staff was very polite. Will be sending referrals! More
by Shari
Employees Worked With
Robb Minier
May 25, 2021
Perfect service experience...From the time I entered to the time I left! I was greeted as soon as I pulled in and my service was completed in under an hour. Highly recommend! the time I left! I was greeted as soon as I pulled in and my service was completed in under an hour. Highly recommend! More
by L Poole
Employees Worked With
Robb Minier
