KDK Mitsubishi
Brunswick, OH
Filter Reviews by Keyword
By Type
Showing 261 reviews
Car purchase Quick and relaxed deal. Our sales rep Dave and the rest of the staff were more than accommodating during our purchase experience . Test drives , car f Quick and relaxed deal. Our sales rep Dave and the rest of the staff were more than accommodating during our purchase experience . Test drives , car fax, anything we needed were provided in a timely manor. We are extremely happy with our 2011 accord that we purchased for our daughter . With her being away at OSU it was important to be worry free about her car. Thanks again to Dave for treating us like family. More
Positively fantastic My wife and I found this truck on the web We went there met Dan Caldwell what a class act , friendly, honest easy to talk to , I’m telling you withi My wife and I found this truck on the web We went there met Dan Caldwell what a class act , friendly, honest easy to talk to , I’m telling you within 15 minutes we were test driving the truck and the waiting room was crowded Came back and in less than an hour a deal was made This is how a car dealer should operate Thanks for everything Semper Fi KDK More
Best Auto Purchase Experience I've Ever Had I went to the dealer to look at multiple vehicles I had interest in. Ryan, my salesperson, was helpful beyond expected. He had no issue that I asked h I went to the dealer to look at multiple vehicles I had interest in. Ryan, my salesperson, was helpful beyond expected. He had no issue that I asked him to try 3 different vehicles. Any worry that I had about my experience was met with strong concern and a guarantee that all issues would be taken care of as soon as possible (the vehicle I ended up purchasing has a leak in the windshield seal that will be repaired at no extra cost). The entire staff was friendly and very willing to do whatever it took to make me happy. I will definitely be sending business their way in the future. More
The top notch customer service was great! Dave Lastafka was extra courteous, attentive, and professional towards our needs. Although the place was quite busy with other customers. Dave never s Dave Lastafka was extra courteous, attentive, and professional towards our needs. Although the place was quite busy with other customers. Dave never seemed overwhelmed. He offered water, coffee, and donuts all throughout our time spent there. The weather was cold outside but warm, comfy, and friendly inside! I will definitely recommend KDKAuto Brokers to friends and family. More
Fast Freindly and Family Oriented I went to big companys like Ganley Spitzer Adventure in Willoughby and no one could do what KDK could for us. The treat you like family, and want to g I went to big companys like Ganley Spitzer Adventure in Willoughby and no one could do what KDK could for us. The treat you like family, and want to get you rolling. My motger was in a car accident and finding her a new car was hard enough. I would go back again and again, so if you want a no hassle freindly great dealership, go to KDK in Brunswick OH. More
Rude, unprofessional, trashy dealership Walked into the place to test drive a car I saw on Auto Trader, after driving 1 hour. When we walked in we were never greeted or said hello, my name i Walked into the place to test drive a car I saw on Auto Trader, after driving 1 hour. When we walked in we were never greeted or said hello, my name is, nothing. It was a man who looked like a backyard mechanic came up 5 minutes after we get in, (after 4 different people walked by us saying nothing.) He says "hey what do ya need." We explain we were there to test drive a vehicle, they had it out front. He went and started it. (May I remember you at this time we are THE ONLY CUSTOMERS in the building) We sat there waiting for 25 minutes for it to be scraped off then someone to take it to go get gas, then for them to scramble for 10 minutes to FIND A DEALER PLATE. 🙄🙄🙄 In that 25 minutes waiting TO DRIVE THE CAR another man approached us, without saying hi or introducing himself his first words were "So you paying cash or financing". My husband stated "Well, nice to meet you, we haven't even drove the car yet." So needless to say even after all of this we fell in love with the car. We offered him a price slightly lower than the asking price and he refused it several times, which is totally fine!!!! So we parted our ways. I just personally would never want to deal with these people for more than an hour. If we got such little respect and such little help trying to BUY a car, I would HATE to buy a car from there and ever need any assistance with it. All around a joke of a "dealership". Dont waste your time. More
Great Experience!!!! 10/10 highly recommend, Dave was great to work with and the process was EXTREMELY smooth. They have some nice premium vehicles on the lot, worth check 10/10 highly recommend, Dave was great to work with and the process was EXTREMELY smooth. They have some nice premium vehicles on the lot, worth checking out. More
No pressure sale Dave Lastafka was very helpful during the selection and purchase process of my used vehicle. I test drove it twice before making my final decision. He Dave Lastafka was very helpful during the selection and purchase process of my used vehicle. I test drove it twice before making my final decision. He answered my questions respectfully and was never pushy or condescending. He even called me after I took possesion of the vehicle to let me know a replacement taillight cover was in the shop to replace the existing one that had a small hole in it. Thanks Dave for going above and beyond in your customer service! I would not hestitate to recommend you to anyone shopping for a car in our area. More
Amazing People!!! I’ve been searching for a truck for a while. First time I was here they had just sold the truck I wanted. Oops! But I came back because the service he I’ve been searching for a truck for a while. First time I was here they had just sold the truck I wanted. Oops! But I came back because the service here is amazing! Dave L., Dan, and RJ were so helpful! They worked with me to make my car buying experience relaxing and quick. I know I got a great deal and a great truck!! Please visit KDK for your next car. More
Very pleasant They offered me everything you've been offered before just without pressure and without the bull . They were great about helping me while it was a bus They offered me everything you've been offered before just without pressure and without the bull . They were great about helping me while it was a busy time didn't hesitate to answer my questions and give me time to look at the fine print More