KDK Mitsubishi
Brunswick, OH
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Horrible experience! Stuck a single mom with 2 small children with a lemon! I don't know how any of them sleep at night!!!! Stuck a single mom with 2 small children with a lemon! I don't know how any of them sleep at night!!!! More
Nice cars good guys if you need a quality vehicle this is a great place to do business. I plan on returning again!!! a great place to do business. I plan on returning again!!! More
Ryan made the buying process so easy. He put me at ease while looking for a safe vehicle for my family. Kind and understanding. Will definitely be back He put me at ease while looking for a safe vehicle for my family. Kind and understanding. Will definitely be back More
Worst experience ever thanks to Steve Tube! We found a 2015 Suburu XV Crosstrek that looked like a great deal. My wife and I both spoke with Steve about the vehicle and explained that it was fo We found a 2015 Suburu XV Crosstrek that looked like a great deal. My wife and I both spoke with Steve about the vehicle and explained that it was for our daughter, that we would have to drive 5 1/2 hours, and wanted to ensure that the vehicle was mechanically sound and not eaten up with rust. He repeated several times that there was "no rust" and sent a few pics of the undercarriage which showed minor surface rust that was expected. We put down a $250 deposit, spent nearly $150 in gas roundtrip, and and $75 for a hotel based on his statements about the car not having rust. We arrived at 1030 and met with a salesman who brought the car around for a test drive and inspection. The minute we approached the car, my wife saw a huge rust spot in the driver's side rear door that had bubbled all the way through the door. We then began a thorough inspection and found numerous spots in all the door jams and rocker panels before opening the hood. I had expected the engine would have been degreased and cleaned as is practice but found that it was dirty, covered in rust to the extent that the belts had browned and the motor mounts were rusted along with the battery mount. We immediately told the salesman this is not what was described. He brought Steve out and I started in on him about my wasted trip based on his guarantee. He had the audacity to ask "Where is it rusted?". WHERE? all over!!! He said he had not seen the spot on the door and that the engine was "just surface rust". He acted like I was some kind of idiot. I demanded my deposit back which he refunded. Steve didn't even bother to apologize for costing me time and money based on his lies and misrepresentation and offered no compensation whatsoever. DO NOT TRUST THIS BUSINESS!!! Inspect every aspect of any vehicle you would buy from them!!! I will be invoicing Steve for the costs we incurred based on his misrepresenting a product leading us to drive 5 1/2 hours one-way! More
This dealership is by far the worst, most disrespectful, unprofessional rational, unreliable dealership. I've ever dealt with. They lied about the truck, finance gentleman is nothing but a joke. They put a unprofessional rational, unreliable dealership. I've ever dealt with. They lied about the truck, finance gentleman is nothing but a joke. They put a service warranty on my vehicle. That I never authrice so I canhold it and now I am waiting to be reimbursed and I am being forced to have to sell the overpriced truck because the truck. It's not what I'm going to be paying such an ungodly amount of money for and I am not even coming close to what the truck should be getting. I want to confront them about the misleading damages and unprofessional misrepresentation of the truck descriptiand asked to talk to the owner and was. Denied to talk to the owner. Had their service company fix the damages. That were on the truck when I bought it. They had the truck for 2 months, and the truck came back worse than it went in. Confronted the company about how I felt. And now they will not talk to me or do business with me. I would suggest to stay away from this company. More
Great experience, Easy in and out Fred was very helpful and professional. Arraigned transport to PA driver called and turn out to only be a few hours behind me. and professional. Arraigned transport to PA driver called and turn out to only be a few hours behind me. More
Drove two hours from out of town. I arrived 30 minutes before closing Frank and Ron treated me well and answered any questions I had. Great guys and really are willing to go the extra I arrived 30 minutes before closing Frank and Ron treated me well and answered any questions I had. Great guys and really are willing to go the extra mile to help find the right vehicle for their customer. Great experience with Frank and Ron both were helpful no pressure to buy. Overall, they are excellent to deal with and fair pricing. I had an extremely pleasant and easy transactions. Definitely will recommend and buy from them again. More
Drove in from out of town to see a specific car. When we arrived car was pulled up and ready to test drive. Working with ryan was a breeze! Great experience! When we arrived car was pulled up and ready to test drive. Working with ryan was a breeze! Great experience! More
Frank was very excited to assist us and was also extremely helpful with any request or questions that we had throughout the process. Everyone at the store in general was very kind and made the whole extremely helpful with any request or questions that we had throughout the process. Everyone at the store in general was very kind and made the whole experience very enjoyable. I highly recommend this dealership. More
Caitlin assisted me withmy out of state purchase. We came in from Michigain to purchase a 2019 nissan altima. She had the vehicle pulled up and ready. We were in and out fast We came in from Michigain to purchase a 2019 nissan altima. She had the vehicle pulled up and ready. We were in and out fast More