Junction Auto Sales
Chardon, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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After dealing with another dealership, we really appreciated Corey listening to what our daughter was looking for and not trying to sell her more than she was looking for. He took the time to expla appreciated Corey listening to what our daughter was looking for and not trying to sell her more than she was looking for. He took the time to explain the vehicle before we drove it off the lot, which I thought was very nice. He was talking to her, not me the parent. I was there for moral support, but the vehicle was for her and she is the one who is driving it daily and needs to know how everything operates. Other dealerships wanted to talk to us, the parents, not the person who would be driving the vehicle. More
Junction Auto is a very good dealership. The staff is very friendly, approachable, and knowledgeable to answer all questions! The dealership ensure satisfaction and they check in with you, even after pur very friendly, approachable, and knowledgeable to answer all questions! The dealership ensure satisfaction and they check in with you, even after purchasing your vehicle to make sure things are running smoothly! Corey was excellent and very pleasant to work with. He helped me all the way through purchasing my vehicle and showed me all the features of the car as well. More
I leased my second Jeep from Junction and worked with Corey. Corey made the process easy, fast, and hassle free. I will definitely work with Corey again in the future... Thanks Corey. Corey made the process easy, fast, and hassle free. I will definitely work with Corey again in the future... Thanks More
Corey was an excellent salesman. Very professional and attentive. He walked me through the whole process of my purchase. I will definitely recommend him for your next purchase. attentive. He walked me through the whole process of my purchase. I will definitely recommend him for your next purchase. More
Great sales! Got us exactly what we needed in a timely manner. Our sales man took the time to find the exact car we were looking for and got us to the price point we needed. Returning customer for the thi manner. Our sales man took the time to find the exact car we were looking for and got us to the price point we needed. Returning customer for the third time!! More
The people are Junction Buick GMC are the most unethical and dishonest group of people I have ever done business with, and I wouldn’t be surprised if they are representative of the whole family of dealershi and dishonest group of people I have ever done business with, and I wouldn’t be surprised if they are representative of the whole family of dealerships. Kyle the finance manager kept playing games trying to get us to finance our vehicle with interest so they could make more money. Even though my fiancé’s credit score was in the 700’s, they continued to play games stating that she didn’t qualify for the 84/mo 0% through GM Financial. I had to co-sign since my score was higher, but I was reluctant to have my credit pulled a bunch of times. Kyle ASSURED me that the dealership would not be pulling it themselves and that only GM financial would be pulling it. I have a witness to this conversation and documentation regarding our credit scores if anyone is skeptical. Everything worked out at the time and we got the vehicle. A few weeks later, lo and behold, I have hard inquiries from both Junction and GM financial. This xxxxxxx still tried to shop credit scores for financing and lied straight to my face. I contacted my salesman about this and he said his manager would “investigate” and get back to me. His manager called me the next morning, without doing any sort of investigation and even proclaimed he hadn’t even bothered to speak with the finance manager before calling me. All he did was try to blow smoke up my xxx. I can’t believe that General Motors allows such a dishonest and unethical group of people to represent their brands. Stay far away from this business, as they will purposefully try to destroy your credit in an attempt to make an extra penny. More
Most Jeeps per capita of any dealer in the country! They must have the most Jeeps per capita of any dealer in the country! My fiancé and I were treated like VIPs. Tremendous interaction with Kyle the fi They must have the most Jeeps per capita of any dealer in the country! My fiancé and I were treated like VIPs. Tremendous interaction with Kyle the finance manager and Cliff the GM. We love our new Jeep! It's the second car I've purchased from them. Consider me a lifetime customer. We live in NYC now and still make sure to get our vehicles from Junction. They are that good. Keep up the great work Junction team! More
2019 Jeep Wrangler Unlimited My wife and I purchased a Jeep Wrangler Unlimited from John Bralek at Junction Auto and had a great experience! We had been looking for a Jeep for a My wife and I purchased a Jeep Wrangler Unlimited from John Bralek at Junction Auto and had a great experience! We had been looking for a Jeep for a while and had explained to John what we were in the market for. Over a period of weeks following our first visit, John kept in touch and reached out whenever he had something come in that he thought we would be interested in. John carefully listened to our needs and really did a great job overall with follow-up - who does that anymore? We also ended up trading in a car and were treated very fairly on that aspect of the transaction too. Great people and an overall low pressure, casual atmosphere made it a real pleasure to do business at Junction Auto. More
"New to me" Ram 3500 I found a 2005 Ram 3500 HD at Junction Auto - I called to see if it was still available and spoke with John Bralek. He was straight up with me - maki I found a 2005 Ram 3500 HD at Junction Auto - I called to see if it was still available and spoke with John Bralek. He was straight up with me - making sure I knew it was a manual transmission before I even left the house to check it out. All the fine folks at Junction Auto were a pleasure to deal with, from John up to and including the finance folks! I couldn't recommend Junction any higher for their no-nonsense and straight-forward dealing. The truck has performed all I have asked of it! The main reason for such a big truck was to tow a fifth wheel camping trailer. It towed all 13,000 pounds without blinking. It is working fantastic. The best part of the whole deal was that their service department had gone over the truck, long before we got there, and had checked and/or fixed everything that was needed. So it was super easy, as was the rest of the process - and it didn't take an entire day to walk out the door with the truck. More