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Jubilee Chrysler Dodge Jeep Ram - Service Center

Mobile, AL

4.4
297 Reviews

297 Reviews of Jubilee Chrysler Dodge Jeep Ram - Service Center

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June 14, 2023

Great service by people who really care about their customers. Best dealer in Mobile Alabama! More

by alan.daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Herrington
Jun 15, 2023 -

Jubilee Chrysler Dodge Jeep Ram responded

Hi Schidle, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

Jun 15, 2023 -

Jubilee Chrysler Dodge Jeep Ram responded

Hi Schidle, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 11, 2023

Great service by people who really care about their customers. Best dealer in Mobile Alabama! More

by schidle
Recommend Dealer
Yes
Employees Worked With
Ken Baker, Jack Bunch
June 11, 2023

Great service by people who really care about their customers. Best dealer in Mobile Alabama! More

by schidle
Recommend Dealer
Yes
Employees Worked With
Ken Baker, Jack Bunch
June 03, 2023

Friendly courteous dealership that does excellent service work. Parts department is also excellent as well. More

by Yllwhmmr3l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike,Don and Gage.
Jun 06, 2023 -

Jubilee Chrysler Dodge Jeep Ram responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 03, 2023

The salesman are great but the service department is horrible and that’s an understatement!!! No way should I have to bring my vehicle back almost 8 weeks and they still haven’t found what the issue is More

by Brodericktodd300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gm and sales manager
Jun 07, 2023 -

Jubilee Chrysler Dodge Jeep Ram responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

May 31, 2023

Ordered part from dealer about two years ago. Called me in kept car for three days. Called the dealer to find out they didn’t have the part. They said they would order waited another year calling More

by phife4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike C and Don
Jun 05, 2023 -

Jubilee Chrysler Dodge Jeep Ram responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (251) 202-2253 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 29, 2023

MIKE was very professional to explain what they going to do l was very happy thank yall for everything More

by Lila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MIKE
Jun 01, 2023 -

Jubilee Chrysler Dodge Jeep Ram responded

Hello Lila, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 27, 2023

It was very clean! The staff were amazing. The bathrooms were clean as well! Cold air conditioning was also a plus! More

by bighitter1344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
May 31, 2023 -

Jubilee Chrysler Dodge Jeep Ram responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 27, 2023

Service was the worst I have ever experienced with a dealership I brought my truck in for a tuneup and it took calling the service manager 3 days later to get my service technician to call me back More

by bosarge.michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike C
May 30, 2023 -

Jubilee Chrysler Dodge Jeep Ram responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Mobile. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (251) 202-2253 to discuss what we can do to help.

May 23, 2023

Problem was addressed and corrected. I wish it didn’t take so long, but I understand fixing issues take time. The cost is irrelevant when it comes to having a working vehicle, so no comp More

by Nm42844
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Both mikes
May 25, 2023 -

Jubilee Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you need more help, our team is available to talk -- safe travels!

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