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Jubilee Chrysler Dodge Jeep Ram - Service Center

Mobile, AL

4.4
300 Reviews

300 Reviews of Jubilee Chrysler Dodge Jeep Ram - Service Center

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July 22, 2023

They were very informative and professional. The service was fast and convenient. I would recommend. More

by kristiemcnair08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jul 26, 2023 -

Jubilee Chrysler Dodge Jeep Ram responded

Hi, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Mobile and we hope to be of service again in the future.

July 21, 2023

Staff was professional and took great care of me and my vehicle. This was my second time using the service dept. and very satisfied both times. More

by prob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Chicago
Jul 24, 2023 -

Jubilee Chrysler Dodge Jeep Ram responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 21, 2023

I dropped my auto off at the dealership at 7:30 in the morning and was told that it would be ready by 3:00. I heard nothing from the rep for the entire day. I called at 3:00 and waited on hold for 20 mi More

by Jeff Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unknown
Jul 25, 2023 -

Jubilee Chrysler Dodge Jeep Ram responded

Hi Jeff, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Mobile. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (251) 202-2253 -- we hope to hear from you soon.

July 21, 2023

The service department is terrible. Four to get my oil changed. Very inefficient. I regret purchasing service package More

by tbennett6887
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The employees were fine
Jul 24, 2023 -

Jubilee Chrysler Dodge Jeep Ram responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (251) 202-2253 to discuss what we can do to help.

July 14, 2023

Great Staff, Ken updated me on the service of my vehicle often, wonderful staff all around. very professional More

by jlp95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEN
Jul 18, 2023 -

Jubilee Chrysler Dodge Jeep Ram responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Jul 18, 2023 -

jlp95 responded

Thanks again for your great service

July 03, 2023

They had terrible customer service and little to no communication. I repeatedly asked for updates and had to physically go up there to get an update on my car that was being repaired by their service s More

by April
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael R
Jul 06, 2023 -

Jubilee Chrysler Dodge Jeep Ram responded

Hi April, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (251) 202-2253. We hope to hear from you.

June 29, 2023

Everyone that I connected with the day I purchased my car was very professional, offering with water/ snacks, and opening to trying new things. CHRIS landed a sale while enjoying snacks under a tree!! It w More

by sdnthompson
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
CHRIS, ROBERT, TROY, KEN, and there was one more, his name got away from me
Jul 03, 2023 -

Jubilee Chrysler Dodge Jeep Ram responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 29, 2023

Its clean the people very freindly . they been honest ken the man i dealt with super nice i felt he wanted to help me More

by gm9135080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy
Jul 03, 2023 -

Jubilee Chrysler Dodge Jeep Ram responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

June 28, 2023

Staff are courteous and professional and always go above and beyond to assess and facilitate the needs of the customers! More

by MBarnes81
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Troy Yost
Jul 03, 2023 -

Jubilee Chrysler Dodge Jeep Ram responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

June 26, 2023

Jim and his team We’re great as always. I like the fact that there is a manager that actually walks through to see how long people are waiting and asks if you have been updated if he sees y More

by STEVEN WALTERS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
His name slipped my memory as I usually work with Troy
Jun 29, 2023 -

Jubilee Chrysler Dodge Jeep Ram responded

Hi Steven, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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