Jubilee Chrysler Dodge Jeep Ram - Service Center
Mobile, AL
297 Reviews of Jubilee Chrysler Dodge Jeep Ram - Service Center
Austin was great with keeping me informed on what’s going on. Even though I was there all day I was ok the staff was courteous and kept asking did I need anything. From the service to the staff my experience on. Even though I was there all day I was ok the staff was courteous and kept asking did I need anything. From the service to the staff my experience was awesome. More
Everyone at the dealership is pleasant! Greeting people with smiles and good morning! The follow up during the servicing and assistance in getting an extended warranty. Greeting people with smiles and good morning! The follow up during the servicing and assistance in getting an extended warranty. More
This was my first service visit. Mike Cejka was great and was in constant communication with me concerning my vehicle. Even though my vehicle was not purchased from this dealership Mike Cejka was great and was in constant communication with me concerning my vehicle. Even though my vehicle was not purchased from this dealership I will definitely be using them in the future for all of my servicing needs. More
I purchased a vehicle with a known bad engine. Had AN replace it. Customer service was good however, once I drove the vehicle for 30 minutes it started to run hot, hence the reason the motor was d Had AN replace it. Customer service was good however, once I drove the vehicle for 30 minutes it started to run hot, hence the reason the motor was damaged from the start. I quickly noticed the fan was not working. Also, the check engine light wasn't cleared nor was my engine oil life reset. Their test drive consisted of only six miles. Their post-repair multi-point inspection clearly wasn't thorough. I'm not a certified mechanic by far but common sense would tell me to look for a source of why the previous engine ran hot and locked up after I put a brand new one in. I also didn't receive any instructions on a new motor "break-in period". I am being very generous with three stars. More
Set up appointment because I was told the parts were in stock. This turned into part will be in the next day, then the next week, then another week. After 3 weeks of being without my vehicle, I had to get stock. This turned into part will be in the next day, then the next week, then another week. After 3 weeks of being without my vehicle, I had to get it back and just wait for the part to come in, which was over a month. Also, had the T25 recall done, but the technician did not complete the steps for the recall and my vehicle started showing a trouble code. Still having difficulty trying to het them to fix their mistake. This has not been a good experience at all. More