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Jubilee Chrysler Dodge Jeep Ram - Service Center

Mobile, AL

4.4
297 Reviews

297 Reviews of Jubilee Chrysler Dodge Jeep Ram - Service Center

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June 13, 2022

I scheduled an appointment the day before on the phone and when I went into the dealership the next day at 8:45am they said they couldn’t find it, so he checked me in at 9:00. Also, it took quite a long t More

by Bamagirl2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 14, 2022 -

Jubilee Chrysler Dodge Jeep Ram responded

Hi. We are disappointed to hear that you did not have a more positive experience with us at AutoNation Chrysler Dodge Jeep RAM Mobile. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (251) 202-2253 to discuss what we can do to help. Thank you.

June 11, 2022

Very well taken care with all the service done Thanks again for a job well done great people to work with More

by jries5050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 13, 2022 -

Jubilee Chrysler Dodge Jeep Ram responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 10, 2022

I brought my Jeep in for an oil change. The service department has always been professional. Chicago (Mike) did a great job of communicating with me. More

by mrodriguez3329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chicago (Mike)
Jun 10, 2022 -

mrodriguez3329 responded

Great Job

June 09, 2022

Highly inflated prices, 1840 on one part, called my dealer in Missouri was 1450 , labor was high for the job took 4-5 hours, paid 1600 labor , I understand book price but always understand that’s how m More

by Rvranch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
Jun 11, 2022 -

Jubilee Chrysler Dodge Jeep Ram responded

Hi, we strive for 100% satisfaction, and we regret to find out that this was not the case. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (251) 202-2253.

June 07, 2022

Nice friendly and efficient,made sure everything was taken care of ,best service in town. More

by tressanfrazier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Tanner
Jun 09, 2022 -

Jubilee Chrysler Dodge Jeep Ram responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 05, 2022

I had to wait for a few hours in your facility. It was freezing cold. The TV was stuck on this weird channel. Luckily I brought a book and went outside to keep warm. More

by rmorwessel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know
Jun 06, 2022 -

Jubilee Chrysler Dodge Jeep Ram responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (251) 202-2253 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

June 03, 2022

Ken Baker was awesome helping us navigate service on our Chrysler Town & Country! He kept us informed on progress and made sure we knew what to expect More

by cgm8s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Baker
Jun 05, 2022 -

Jubilee Chrysler Dodge Jeep Ram responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Mobile. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 01, 2022

Great Friendly service. Go see Ken he is awesome! Def recommend Autonation for any service needs. More

by Tracie F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Baker
Jun 05, 2022 -

Jubilee Chrysler Dodge Jeep Ram responded

Hello Tracie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Mobile and we hope to be of service again in the future.

May 29, 2022

My service advisor was helpful and informative. There was a delay in getting my car back on the road because of the warranty company. More

by Manilayp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James, Austin
May 31, 2022 -

Jubilee Chrysler Dodge Jeep Ram responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2022

Ken Was Such Great Help ! Got the job Done very quickly and was also super nice. More

by tamira.inge7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Baker
May 28, 2022 -

Jubilee Chrysler Dodge Jeep Ram responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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