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Jubilee Chrysler Dodge Jeep Ram
Mobile, AL
464 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 464 reviews
June 06, 2015
Great Pre-Owned selection and service This dealer has one of the best pre-owned departments I have ever dealt with. Professional and courteous. Worked my deal and followed up with us to ma This dealer has one of the best pre-owned departments I have ever dealt with. Professional and courteous. Worked my deal and followed up with us to make sure we were ok. Overall great!!!! More
by Happy Customer
Employees Worked With
Travis Pettway and Andre Bend
June 17, 2014
Poor customer Service I purchased a 2014 Jeep Compass. The service department was so rude each time I went to use my services , I did not use my free oil changes but chos I purchased a 2014 Jeep Compass. The service department was so rude each time I went to use my services , I did not use my free oil changes but chose to pay for them elsewhere. I received no follow up on my satisfaction after I purchased my vehicle. I had questions about the warranties I had purchased, called and left messages with my salesman Chad and the business office, no one never returned my calls so I gave up. When I went to get my car tag they had misspelled my name so it had to be redone and I had to trek back down to the dealership for an additional temporary tag,. this caused my car to be licensed outside of the 30 day window that Mobile County so generously allows so I was charged a 37.00 late fee . I called to inform the dealership and no one returned my call..Then a few months after I had the vehicle I was caught in a flash flood and my vehicle was declared a total loss. The business office was of little assistance and I had to make visits to the dealership and multiple phone calls to try to get assistance. Even calling the dealership was difficult as the switch board operator would not answer the main number. I only got through by calling the service department and a lady named Denise found someone to answer the phone. ( yay finally someone to help me!)The initial response of the business office was she did not know what I was talking about or what paperwork I needed. After being transferred again and repeating everything and asking for the General Manager's number..I obtained a response that was helpful from them. It has been 6 weeks since I lost my vehicle, I have been charged daily interest for a vehicle I do not own . At no point has anyone said they were sorry it happened. Needless to say when I replaced my vehicle it did not come from Roundtree Chrysler in Mobile Alabama. Mr Charles Pierce needs to be aware of the customer service his employees do NOT provide. More
by Lucky2014
Employees Worked With
Business office and sales staff
March 11, 2014
It was a pleasure working with the Roundtree team. Very welcoming and courteous. If you are looking for a new or used Chrysler Dodge Jeep Ram, Roundtree is the place. I love my new 2014 Dodge Challenger!! welcoming and courteous. If you are looking for a new or used Chrysler Dodge Jeep Ram, Roundtree is the place. I love my new 2014 Dodge Challenger!! Go see them you wont regret it! More
by docain
Employees Worked With
Jeff Gogal and Chad Nelson
February 21, 2013
The service was unbeleivable, don't see how it could have been any better! they took of us from the time we arrived till the repairs were completed! have been any better! they took of us from the time we arrived till the repairs were completed! More
by dpi4036
Employees Worked With
Ron Reed
