Jubilee Chrysler Dodge Jeep Ram

Shop took shortcuts putting together my valve covers after a very expensive camshaft(s) lifter/rocker job. Leaked oil off backside of valve cover onto exhaust. Took back to shop at second diagnostic fee after a very expensive camshaft(s) lifter/rocker job. Leaked oil off backside of valve cover onto exhaust. Took back to shop at second diagnostic fee to be told it wasn’t leaking oil and to wash my jeep… left jeep and took it to another shop as soon as I left the dealership. New shop finds air intake bolt off, valve cover gaskets were old and not replaced like I paid for, the air intake gasket was the same blue one that was installed prior and not a mopar one that I paid for. The mating surface where the valve cover seals to wasn’t cleaned, and they put new rtv on top of old rtv in the corners. Paid second shop another 8 hrs labor and for new gaskets and they did a great job fixing what should have been done with the dealership. Sent photos of the issues/old gaskets/leak photos to the service manager to be told they don’t see anything wrong with service.. have requested the general manager and no one will provide name and number nor will they reach back out. Sad you expect more from a dealership… they also sent me home with someone else’s engine cover (mine was off and at my home) so on top of the bad service and expense they caused me, some jeep out there is now also missing their engine cover. Took almost 10 days to diagnose my issue (supposed to be next day was what I got told when making the appointment) Another several days to fix it, several more days to get them to look at it when I took it back.. auto nation should do the right thing and repay me for the labor I had to have redone at another shop, and parts the charged me for and didn’t replace, and the second diagnostic fee to tell me I didn’t have a very obvious leak that was a safety issue (oil still dripping, and oil oil leak wouldn’t still be wet… nor would an oil leak magically fix itself More

Purchased vehicle not even two years ago and have had multiple problems with it. Have had several things serviced and have had to pay out of pocket, even though we purchased an “extended warranty” that’s multiple problems with it. Have had several things serviced and have had to pay out of pocket, even though we purchased an “extended warranty” that’s supposed to cover things. Paid $400 to have the start/stop battery replaced after having vehicle for only 6 months and now the “new” battery has stopped working and is completely dead. Cannot get anyone to return my calls regarding this matter and was also told that our “extended warranty” expired 7,000 miles ago, even though we purchased an extended one and have been getting it serviced regularly as we were told. So, now no kind of warranty to cover anything, a dead battery that’s only a year old, lots of money put into this vehicle that we’ve only had a year and a half, and no one returning my calls. If I could zero stars, I would. At this point, y’all can just have the vehicle back. More

Caleb and Tommy were excellent. Great customer service and communication throughout the entire process. I highly recommend. Great customer service and communication throughout the entire process. I highly recommend. More

Auto has been in for service since mid-September. Communication is poor. When able to speak with someone...story of repairs changes each time. There is no feeling of security that my vehicle is going Communication is poor. When able to speak with someone...story of repairs changes each time. There is no feeling of security that my vehicle is going to be repaired correctly. It's been one reason after another. Have driven by several times to see vehicle just sitting in lot. It appears that other vehicles are being taken care of while my vehicle waits. Spent several thousand dollars on rentals. Dealership has done nothing to help with that. Sorry to say there has been no customer service even from service manager. I wonder if the manager of dealership is even aware vehicle has been in repair status for this long. There has been no call of acknowledgement. Presently car still on lot with no communication in four days. Manager or advisor always off when trying to get answers. I understand there has been outside issues...strike and such, but 3 months. So unprofessional. I put one star only because I thought previous service was ok. More

The dealership has always greeted me with a smile and kind words. Always feel like I am walking into a friends home. Mike C. Has always taken care of my needs as if they were his own. All the staff there kind words. Always feel like I am walking into a friends home. Mike C. Has always taken care of my needs as if they were his own. All the staff there are always positive and treat everyone with a great deal of respect. Other places make you feel as if you’re wasting their time but not this place. I very much appreciate them. More

Labron Williams is the best! I can’t believe how compassionate he is. If you’re are car shopping, go see him! He makes it so easy and so simple! I’m so thankful he was recommende I can’t believe how compassionate he is. If you’re are car shopping, go see him! He makes it so easy and so simple! I’m so thankful he was recommended to me! He really does care about his customers and he will do everything he can to get you what you want!!! I’m so happy with my choice and the follow up emails, calls and text about my new auto were totally unexpected! Talk about service! He will not forget you after the sale is done! You won’t regret going to see him at Auto Nation Jeep!!! More

This was an enjoyable buying of a vehicle. Everyone was very helpful in this process Everyone was very helpful in this process More

Extremely nice and no pressure to buy. The dealership was upfront and knowledgeable. We definitely buy another car from AutoNation Chrysler Dodge Jeep Ram Mobile The dealership was upfront and knowledgeable. We definitely buy another car from AutoNation Chrysler Dodge Jeep Ram Mobile More

Troy was very friendly and helpful along the way. He called with updates and called to follow up once work was completed. He called with updates and called to follow up once work was completed. More

Professional clean. Professional staff. Good business experience. I will go back. Thank you for a great experience. Professional staff. Good business experience. I will go back. Thank you for a great experience. More