Jubilee Chrysler Dodge Jeep Ram
Mobile, AL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Mike was very responsive and did all he could to get my truck repaired as quickly as possible. Everyone I had contact with was very professional and courteous. truck repaired as quickly as possible. Everyone I had contact with was very professional and courteous. More
Joseph Tolbert was our salesman, he became our best friend throughout our deal. There were so many moving parts and he handled them like a boss. Joe and the GM Brad went completely out of their way to friend throughout our deal. There were so many moving parts and he handled them like a boss. Joe and the GM Brad went completely out of their way to make sure every single question was answered and every single thing was handled flawlessly. We are life long customers. More
Everyone was very polite from the moment I walked in the door, but this review is mainly for the guy who helped me through the process of them purchasing my JGC. Zack Hollon 2 thumbs up buddy. 5 stars to th door, but this review is mainly for the guy who helped me through the process of them purchasing my JGC. Zack Hollon 2 thumbs up buddy. 5 stars to that guy. TyTy More
I was never told they were short on mechanics when I dropped the car off (or scheduled). Every time I called to check the status (1am and 1pm each day), I was told they were looking at it but there wa dropped the car off (or scheduled). Every time I called to check the status (1am and 1pm each day), I was told they were looking at it but there was no update. On day 3 I demanded the car back; it was obvious no-one was looking at the car as it doesn't take 3 days to program a key fob, or to check operation of the trunk or tank tapping. Worse, dealer policy is evidently that other service advisors weren't even going to check the status; "we don't do anything with someone else's clients." That is a complete BS policy. And, it was obvious the car hadn't been pulled in to start as there were no plastic seat or floor covers. My advisor was polite and nice ll three days. I have less problems with him as an advisor than with the apparent business policy of handling customer service (ell, that and retpairing the car). This rating would be completely different if they had just been honest - "We're short staffed right now and might bot be able to get to it for several days." I would have a) been forewarned of a potential delay, not felt lied to, and I could have prepared by renting a vehicle. Will not go back to this dealer for service. I've got a schedule too and don't have the time to waste checking in with a shop hourly to make sure they're actually doing their jobs. More