Jubilee Chrysler Dodge Jeep Ram
Mobile, AL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Ordered part from dealer about two years ago. Called me in kept car for three days. Called the dealer to find out they didn’t have the part. They said they would order waited another year calling Called me in kept car for three days. Called the dealer to find out they didn’t have the part. They said they would order waited another year calling about every three months only to here it’s on the way. Finally got the parts department to order part brought in vehicle again and this time it’s the wrong part. Had to keep vehicle about 2 weeks before finally fixed. Not to mention the poor communication I received. Called sent text sometimes days went by before a reply. More
Service was the worst I have ever experienced with a dealership I brought my truck in for a tuneup and it took calling the service manager 3 days later to get my service technician to call me back dealership I brought my truck in for a tuneup and it took calling the service manager 3 days later to get my service technician to call me back More
Problem was addressed and corrected. I wish it didn’t take so long, but I understand fixing issues take time. The cost is irrelevant when it comes to having a working vehicle, so no comp I wish it didn’t take so long, but I understand fixing issues take time. The cost is irrelevant when it comes to having a working vehicle, so no complaints. More
Troy with the service department was super efficient, helpful, and knowledgeable. I went in to have the oil changed and tires rotated, but Troy ran a review on my model and discovered that it had two pr helpful, and knowledgeable. I went in to have the oil changed and tires rotated, but Troy ran a review on my model and discovered that it had two programming recalls and one necessary programing update. He took care of it all in this one visit. It probably took 40 minutes, maybe less to get it all done. I am very happy with Troy and the dealership. More
TONYA WAS VERY NICE AND PROFESSIONAL. SHE KEPT ME INFORMED AND TOOK CARE OF ANYTHING I NEEDED. TONYA IS THE BEST I'VE EVER WORKED WITH IN A SERVICE DEPARTMENT. THANKS SHE KEPT ME INFORMED AND TOOK CARE OF ANYTHING I NEEDED. TONYA IS THE BEST I'VE EVER WORKED WITH IN A SERVICE DEPARTMENT. THANKS More
I have experience a couple of problems with my 2021 Ram and my service agent Troy Youst has gone above and beyond along with the entire dealership to see that my problems were resolved and my needs were me and my service agent Troy Youst has gone above and beyond along with the entire dealership to see that my problems were resolved and my needs were met. This will definitely be my first contact when it’s time for a new purchase More