Joyce Koons Buick GMC

Patrick and Isaiah were very helpful and friendly while providing me with several options that were the best for me. Walked out leasing a GMC Terrain and love it so far! providing me with several options that were the best for me. Walked out leasing a GMC Terrain and love it so far! More

I want to thank Patrick Bryant and Gary Johnson for their extraordinary patience and commitment to accommodating our needs during the selection and purchase of a new vehicle. Both went above and beyond in t extraordinary patience and commitment to accommodating our needs during the selection and purchase of a new vehicle. Both went above and beyond in their effort to help us. It was a satisfying experience to deal with knowledgeable professionals. Thanks to their expertise, we are now the proud owners of a new Buick LaCrosse and look forward to a long and continuing relationship with Patrick, Gary and the (Buick) GM Corporation. More

My husband and I received outstanding service last month from Patrick Bryant and his assistant, Kambiz Arsani at Joyce Koons Buick in Manassas. Patrick and Kambiz were extremely professional, courteous, from Patrick Bryant and his assistant, Kambiz Arsani at Joyce Koons Buick in Manassas. Patrick and Kambiz were extremely professional, courteous, knowledgeable and efficient. We would highly recommend both of them and their dealership to any of our friends and colleagues. In addition, we are extremely pleased with our new Buick LaCrosse. More

What a great dealership. My wife and I were in the market for an AWD SUV and our first trip to the dealership was merely for research. Isaiah walked with us and helped us even though we weren't there market for an AWD SUV and our first trip to the dealership was merely for research. Isaiah walked with us and helped us even though we weren't there to buy right away. When we came back intent on buying, he (and the dealership) were very flexible when dealing with us on test drives. Since we were upgrading from a sedan, it was important for me to ensure my wife was comfortable with driving a larger vehicle and Isaiah and the team were completely onboard. Working with Isaiah from the start made for a relaxed and pleasant experience. He was more than willing to work with me in person, on the phone, or over email which made the buying process very smooth. It is always great to not have the pressure of a salesman constantly bugging you on a pre-determined schedule to see if you are still interested in purchasing. Having said that, he was still very proactive in following up with me and helping figure out a snag with the turn-in of our lease. We were originally going to turn our leased vehicle back to the original dealership but they were going to require a $1200 payment to cover some minor maintenance issues with it. Isaiah suggested we take a look at trading it in with them. Glad we did - not only did we not have to pay the $1200, we got $225 in equity from them to apply to our new purchase! Exceptional headwork on that point!!! Thanks for the great experience. I will be bringing my other GMC here for maintenance. I'm hoping their customer service on the maintenance side is as good as their sales side. More

Best car buying experience ever. Kat was professional, courteous and patient in what was a difficult decision for me. Highly recommend JK Buick/GMC/Honda. courteous and patient in what was a difficult decision for me. Highly recommend JK Buick/GMC/Honda. More

I purchased my Bonneville from Koons back in 2001 and now have almost 178,000 miles on my car. I plan to keep it a few more years. I have taken my car to Koons for service since my purchase. Kevin has always have almost 178,000 miles on my car. I plan to keep it a few more years. I have taken my car to Koons for service since my purchase. Kevin has always been honest with repairs, which ones I need to have done and which ones can wait and not be a safety risk. I enjoy being able to ask him questions and get honest answers. I know that some day I will have to give up my car and get another however for the time being I will continue to take it to Koons for service. More

Great buying experience. I purchased a new truck in 2004 and that experience was terrible. i decided to to try your dealership again. Patrick Bryant and Chrles carlson were very good to work with and that experience was terrible. i decided to to try your dealership again. Patrick Bryant and Chrles carlson were very good to work with More

I had not bought a new car in a long time, so I researched local dealer inventory on the internet. Joyce Koons had exactly what I wanted. Mike Powers was low-key and professional. The guy in cha researched local dealer inventory on the internet. Joyce Koons had exactly what I wanted. Mike Powers was low-key and professional. The guy in charge of writing up the sales contract was extremely knowledgable and patiently explained the dollar difference between leasing and buying with different down payment options. Koons washed the car and gave me a full tank of gas. The deal they gave was fair, and they gave me slightly more for my old trade in than the Edmounds Blue Book value. I would highly recommend this dealership. More

Mike Powers was professional, helpful in every way and courteous. This is the third truck that we have bought at Koons and Mr. Powers is one reason we'll be back. He got us exactly the truck we asked for courteous. This is the third truck that we have bought at Koons and Mr. Powers is one reason we'll be back. He got us exactly the truck we asked for with no problem at all. We couldn't be more pleased. More

Koons was the third dealership I visited during my car purchase experience. Steve was the sales consultant I dealt with. He was the first person, out of the 3 dealerships, that didn't pitch me. I told purchase experience. Steve was the sales consultant I dealt with. He was the first person, out of the 3 dealerships, that didn't pitch me. I told him what I was interested in. He showed me what I was interested in. I told him I couldn't buy until I bought my house. We talked the "joys" of working out mortgages with banks, and he told me to get everything taken care of and to let him know when I was ready to come back. I believe I was sold the first day because of the attentive and relaxed sales environment that Steve portrayed. As a side note, he was also the first dealer to spell my name right. That may not seem like a big deal, but when dealers spell your name wrong as you spell it out for them, it tells me that they are more interested in your money than your satisfaction. Everyone that I was in contact with at Koons emitted the same friendly atmosphere. It was a pleasant first car buying experience. More