Joyce Koons Buick GMC

Matt was very friendly. He was not pushy. He was extremely easy to deal with. Would recommend Matt to anyone looking to buy a used car from Joyce Koons. extremely easy to deal with. Would recommend Matt to anyone looking to buy a used car from Joyce Koons. More

Koons of Manassas were very friendly and knowledgeable. I would highly recommend them to others. They answered all questions I had for them. They were able to fill my needs in a timely manner. Thanks!!! would highly recommend them to others. They answered all questions I had for them. They were able to fill my needs in a timely manner. Thanks!!! More

Steve Hughes of Joyce Koons GMC has always given me excellent service, communication and respect. I recently purchased my 4th GMC in 2 years from Steve. Each time I was able to get what I needed in a p excellent service, communication and respect. I recently purchased my 4th GMC in 2 years from Steve. Each time I was able to get what I needed in a professional and curtious way. As a busines owner, my time is valuable and everyone at Koons has benn respectfull of this. It's not worth the time to shop when you already know you are going to get good service at Joyce Koons. Thanks again, Steve. More

Patrick went out of his way to ensure we got the best deal possible. When Patrick gave me his word over the phone, he backed that up when I arrived at the dealership. Charles is very knowledgable and d deal possible. When Patrick gave me his word over the phone, he backed that up when I arrived at the dealership. Charles is very knowledgable and did a great job showing us the new vehicle. We couldn't have asked for better service. More

My husband and I were extremely impressed with our experience at Joyce Koons! After a very unpleasant experience at a different Koons dealership, it was a breath of fresh air to deal with people who w experience at Joyce Koons! After a very unpleasant experience at a different Koons dealership, it was a breath of fresh air to deal with people who were pleasant, respectful, and patient. We have already, and will continue to refer people to Joyce Koons of Manassas based on our experience. Thank you! More

Just drove my new 2012 GMC Terrain home! Love the car and loved the outstanding customer service I received from both Isaiah and Patrick. They both worked hard on trying to make my not so good situation and loved the outstanding customer service I received from both Isaiah and Patrick. They both worked hard on trying to make my not so good situation turn out great! Both gentlemen were extremely professional and very helpful in helping me make my car buying decision. I am very happy and would recommend this dealership and both of these outstanding salespeople to anyone looking for a car. I cannot say enough about how comfortable I was through the buying process coming from a woman's perspective. Very respectful, yet very natural. It is not always the case at other dealers. Thanks guys! Will see you for all of my service and buying needs in the future. Keep up the great work. More

Amie greeted us when we arrived at the dealership with a friendly, professional manner. We wanted to test drive a GMC terrain. She was helpful, efficient and eager to please, working hard to answer all ou friendly, professional manner. We wanted to test drive a GMC terrain. She was helpful, efficient and eager to please, working hard to answer all our questions and give us the best experience possible. We left that same day with a new Terrain. She made the process smooth, easy and enjoyable. More

My wife and I were looking for a SUV and stopped at Koons to see what was available. Amie was great in helping us check out the SUVs on hand. She connected us with Patrick and assisted us with reviewing the to see what was available. Amie was great in helping us check out the SUVs on hand. She connected us with Patrick and assisted us with reviewing the vehicle and the costs. We arrived almost at closing time but she worked with us, Patrick and the finance person to enable us to leave with our new SUV that night. The completion of the paperwork took longer thant expected and after closing but Amie stayed with us until we could drive off. This was one of the best experiences my wife and I have had with a dealer in a very long time. Thanks for a great job. The Acadia is great to drive. George and Lib Bryant More

The engine light went on in my Buick Enclave, I had to be towed to the dealership. They were super friendly and helpful when I got there. They provided a rental car immediately without me even asking for it towed to the dealership. They were super friendly and helpful when I got there. They provided a rental car immediately without me even asking for it, which was fantastic and alleviated a lot of stress for me. They ended up replacing the water pump on the car. The service was very quick and I had my car back the next day. They even did a safety inspection for me while the car was there. Tyson Farina was a great service rep. More

Great buying experience. Staff very friendly and went out of their way to find me the car I wanted. This is our second time buying a car from Koons, and will return for a third. out of their way to find me the car I wanted. This is our second time buying a car from Koons, and will return for a third. More