
Joyce Koons Buick GMC
Manassas, VA
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I had some Rain Guards installed on my new GMC Terrain. The process was simple and fast and the price was affortable. Jeff Miller, as my Service Adviso,r was pleasure to work with. The process was simple and fast and the price was affortable. Jeff Miller, as my Service Adviso,r was pleasure to work with. More
I had regular service performed on my GMC Acadia on March 26th. I was informed my GMC required some additional repairs and since I was on my way to go out of town for Spring break, I came back the following 26th. I was informed my GMC required some additional repairs and since I was on my way to go out of town for Spring break, I came back the following week to have Joyce Koons GMC perform the additional work. I was prepared with what the cost would be based on my warranty and deductible. I was informed throughout the process and I received a comfortable Buick Regal as a loaner vehicle. The Service Manager and staff were extremely nice. I've had my Acadia for about 2 years and have always had friendly service to date. I was completely satisfied with the work performed. I even asked them to put my Redskins license plate holder on over my license plate tags. I would not go anywhere else for service to my Acadia. More
I had an excellent experience from beginning to end. The the salesman, financial person and all others I dealt were honest and professional. I would buy a car from them again and reccommend my friends The the salesman, financial person and all others I dealt were honest and professional. I would buy a car from them again and reccommend my friends More
I recommend this dealer It was a good experience ,the I recommend this dealer It was a good experience ,the process was very quick I was approved on the spot ,they were very clear in answering all my q I recommend this dealer It was a good experience ,the process was very quick I was approved on the spot ,they were very clear in answering all my questions More
Mr Steve Hughes provided outstanding customer service. He is very knowledgable, and committed to providing the best customer experience possible. I would very highly recommend this dealership to anyone in is very knowledgable, and committed to providing the best customer experience possible. I would very highly recommend this dealership to anyone in the area who is looking for a vehicle. More
The process was very easy and they worked very hard to get me as close to the price and payments i wanted. i will be shopping here again when its time to get my next vehicle. get me as close to the price and payments i wanted. i will be shopping here again when its time to get my next vehicle. More
As always the service experience was great. Vehicle was completed ahead of the time I anticipated. Drop off and pickup is always a breeze. This is one of the reasons that I have owned only GM products for completed ahead of the time I anticipated. Drop off and pickup is always a breeze. This is one of the reasons that I have owned only GM products for the last 30 years. More
Once again I was extremely pleased with the level of customer service and the overall accommodation of Patrick Bryant, Charles Carlson, and Jim Bencivenga. I would highly recommend Joyce Koons Buick GMC customer service and the overall accommodation of Patrick Bryant, Charles Carlson, and Jim Bencivenga. I would highly recommend Joyce Koons Buick GMC and I definitely plan to make future purchases with this dealership. More
Every dealership has ups and downs. Through all of them, this dealership is dedicated to making their business successful with strong customer service and reliability. A negative experience for my husband this dealership is dedicated to making their business successful with strong customer service and reliability. A negative experience for my husband and I was turned positive, even to the extent of too positive. The upper management of this facility is extremely knowledgeable in the way to maintain repeat customers with honesty. The customer isn't always right, nor the dealership. Koons in Manassas, is a great dealership that vows to operate in the best manner that they know how. I second them in their effort. More