Joyce Koons Buick GMC

Took me in right at my appt time and was out the door in less then a hour, staff was friendly and kept me informed about my car. less then a hour, staff was friendly and kept me informed about my car. More

Very easy to work with and vehicle repaired on time and properly. I brought the vehicle in because it just stopped on me and is my main mode of transportation. They called me instantly and I told them what properly. I brought the vehicle in because it just stopped on me and is my main mode of transportation. They called me instantly and I told them what I wanted and then called back with an estimate. I am very satisfied with the repairs with this dealer and will continue to service my vehicle here. I have purchased three vehicles from this dealer so far. More

Charles Carlson was an excellent representative of your dealership. He was courteous and very knowledgable of the vehicle I was inquiring about. He explained in detailed how everything is done and went o dealership. He was courteous and very knowledgable of the vehicle I was inquiring about. He explained in detailed how everything is done and went over each page of information with me. My vehicle was not available on your lot and he kept me informed on when it would get there and what would take place at that time. More

Rubi and I have been shopping around for a 2010 Outback Subaru (Limited) for sometime. We live in Alexandria VA and we never thought about going way out to Manassas VA to buy a car. Our first visit was v Subaru (Limited) for sometime. We live in Alexandria VA and we never thought about going way out to Manassas VA to buy a car. Our first visit was very good even with Charles even though did not buy the Subaru we wanted due to the lack of finances. Pat Bryant, GM Sales manager got involved. Pat told me to be patient and that he would do his very best to get this Subaru for us and he delivered after 36 days of negotiations over the phone and a zillion emails over the selling price of the car. The Subaru we purchased was pristine in condition. My wife and I are very happy with our over all rating for Joyce Koons VA GMC. Charles was exceptional in helping us to make a deal. He had the car detailed before we drove off the lot with a full tank of gas. We would go back to this dealership and buy a new/used car. Rubi and I highly recommend them. More

Sales consultant listened to my needs and wants in a car. Trade in was no hassle. Just love my New Buick encore. Nice clean dealership Trade in was no hassle. Just love my New Buick encore. Nice clean dealership More

Excellent Dealer, fulfilled my needs, very concerned , even lowered my monthly rates . Will definitely recommend them to my friends , specially Garry , Ed and Tim even though it was eight in the evening even lowered my monthly rates . Will definitely recommend them to my friends , specially Garry , Ed and Tim even though it was eight in the evening the guys made sure I walked out with the vehicle , thanks everybody . More

Jeff was professional and knowledgeable of the product. He answered my questions concerning the truck maintenance. He took the time to explain the features on the truck. He answered my questions concerning the truck maintenance. He took the time to explain the features on the truck. More

We had an excellent experience! Josh was very helpful and did his best to answer our questions beforehand promptly. He was kind and thorough the day we stopped to look at the van. The dealership was nice, to did his best to answer our questions beforehand promptly. He was kind and thorough the day we stopped to look at the van. The dealership was nice, too-- even a playroom for kids (although the playroom floors could probably use a scrub). More

Kevin was very helpful. He addressed all of my concerns about the repair and informed me about the factory rebate program that was available for the component that was replaced. These guys are just great. about the repair and informed me about the factory rebate program that was available for the component that was replaced. These guys are just great. More

I have always had my Bonniville serviced where I bought it. The service department and Kevin have always been honest with me and have assisted me in making decisions on what needs to be repaired immediatel it. The service department and Kevin have always been honest with me and have assisted me in making decisions on what needs to be repaired immediately and what can be put off. They also treat me with respect and answer all the questions I have. I also like the fact that they have a courtesy shuttle to take me home and pick me up when the service is completed. More