Joyce Koons Buick GMC

Quality Service Jeff Miller has been my Service Advisor for 10 years and out of the those 10 years he has NEVER lead me astry nor has he provided any bad advice. Gary Jeff Miller has been my Service Advisor for 10 years and out of the those 10 years he has NEVER lead me astry nor has he provided any bad advice. Gary Johnson is simply the most honest and helpful salesman o the premise..Hands Down. More

didn't fix did not fix the car and charged for it. I will never come back for service. I am planning on buying a new car later this year but not from you. did not fix the car and charged for it. I will never come back for service. I am planning on buying a new car later this year but not from you. More

This is the second lease we've had from this dealership. They are always nice, friendly and attentive. I've never had a complaint and the service has always been great. dealership. They are always nice, friendly and attentive. I've never had a complaint and the service has always been great. More

My experience is completely positive and I found all My experience is completely positive and I found all personnel were friendly and responsive to my needs. Steve Hughes was especially helpful in hel My experience is completely positive and I found all personnel were friendly and responsive to my needs. Steve Hughes was especially helpful in helping me select my new truck. When the truck I selected was not available, he found another truck that I liked even more (the "new" truck was a model higher than the one originally selected). Steve worked with me and his management to make me an outstanding deal on the Denali diesel truck. Steve was also helped and flexible when I discovered that you can't tow with the new truck until you've put 500 miles on the vehicle. Steve was flexible on the new truck delivery date so I could use my old truck to tow my race car to an event. I would recommend Steve Hughes and Koons GMC with reservation. More

The service department was ready to service my vehicle at the scheduled appointment time. All the work was completed expeditiously, minimizing the amount of time I had to wait. As always my Service Adviser the scheduled appointment time. All the work was completed expeditiously, minimizing the amount of time I had to wait. As always my Service Adviser, Jeff Miller, was great to work with and ensured all the service was properly completed and my car was washed before being returned to me. More

Fast, friendly service at a fair price. Kevin Hall is terrific to work with, as he is very friendly and knowledgeable. Would definitely recommend Koons GMC to others. terrific to work with, as he is very friendly and knowledgeable. Would definitely recommend Koons GMC to others. More

We needed the annual safety inspection for our 2006 Buick. Made an appointment on line with Tyson as service advisor, with the option to wait for the work to be performed. We were greeted by Tyson wi Buick. Made an appointment on line with Tyson as service advisor, with the option to wait for the work to be performed. We were greeted by Tyson with suggestion for us to go to the waiting area. The car was inspected and we were on our way with a minimum wait. More

My car needed extra time for a recall repair and I was My car needed extra time for a recall repair and I was set up with a free rental quickly so I could go on with my day. My car needed extra time for a recall repair and I was set up with a free rental quickly so I could go on with my day. More

All staff was very friendly and accomodating. They worked with me until we could come up with exactly what I wanted. I was shown how to use all aspects of the vehical before I drove it off the lot an worked with me until we could come up with exactly what I wanted. I was shown how to use all aspects of the vehical before I drove it off the lot and have had follow up from them as well. This is the second vehical I have gotten from Koons and it has been a very positive buying experience. More

I received a complimentary oil change for my 2008 Buick lacrosse in the mail. The GM service is tempoarily closed due to renovations. As instructed I proceeded to the Honda Service area and was greeted by lacrosse in the mail. The GM service is tempoarily closed due to renovations. As instructed I proceeded to the Honda Service area and was greeted by Tyson Farina. Tyson is always friendly and helpful with any service appointment that I have had with my Buick. Even though they were extremely busy with customers due to the renovations Tyson managed to have my Buick serviced quickly. More