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Joyce Koons Buick GMC
Manassas, VA
1,094 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,094 reviews
May 06, 2015
Satisfaction with work Courteous and very responsive service. I called for an appointment and showed up at the scheduled time. I was quickly met by Jeff, he wrote up the j Courteous and very responsive service. I called for an appointment and showed up at the scheduled time. I was quickly met by Jeff, he wrote up the job, car went into shop and came out withing the hour. Great service, I'll be back. More
by marioben
Employees Worked With
Jeff Miller
May 01, 2015
Check Engine code on my Denali pickup I was told to come to the service center to get my check engine code fixed. Upon arrival I was informed they were a diesel mechanic short and may not I was told to come to the service center to get my check engine code fixed. Upon arrival I was informed they were a diesel mechanic short and may not be able to repair my vehicle. I live more than 50 miles away and so stated. The service writer said he would go and check with the remaining diesel mechanic to see what could be done. He cam back and told me they already started work on my vehicle.All fixed in under 3 hours. Great Job and Thanks More
by Paul
Employees Worked With
Jeff Miller
May 01, 2015
Wonderful Service My service experience is always great. Kevin Hall is the BEST! I've been a customer since 2006! I will never take my truck anywhere else. Staur My service experience is always great. Kevin Hall is the BEST! I've been a customer since 2006! I will never take my truck anywhere else. Staur Harris More
by sharris73
Employees Worked With
Kevin Hall
April 19, 2015
Service Wonderful as usual. The service guys are always willing to go the extra mile for their clients. They are always wanting to help fix any issue. They Wonderful as usual. The service guys are always willing to go the extra mile for their clients. They are always wanting to help fix any issue. They always find a solution that works for your schedule. More
by Gabbie21
Employees Worked With
Kevin Hall
April 18, 2015
Fast and Focused We knew what we wanted but they didn't have it on the lot. They were able to do a DX with a regional Buick dealer within a day. Walked in, test drove We knew what we wanted but they didn't have it on the lot. They were able to do a DX with a regional Buick dealer within a day. Walked in, test drove the vehicle, signed the paper work, and we couldn't have been more happier. From the sale an to the Finance Department we couldn't have asked for better service. More
by T & J Family
Employees Worked With
Ahmed Messaoudi, Andy Brunclik
April 14, 2015
Fantastic Experience From the moment of our arrival to the dealership, it was inviting, warm and no sense of pressure. As we navigated the showroom, our sales person incre From the moment of our arrival to the dealership, it was inviting, warm and no sense of pressure. As we navigated the showroom, our sales person increased the comfort zone with a wealth of knowledge that was provided in a comprehensive manner and much more inviting. We now have a different outlook on visiting a dealership to purchase a vehicle, and recognized it is a credit to the sales person and this dealership that she represents. More
by BTruck1
Employees Worked With
Frank Seabolt
April 12, 2015
50K Service Very courteous, competent service writers, good price, and honored all the discounts I had, and gave me a fantastic loaner car. They were very flexibl Very courteous, competent service writers, good price, and honored all the discounts I had, and gave me a fantastic loaner car. They were very flexible with the return on the loaner and pick up of my vehicle. More
by philk
Employees Worked With
Tyson Farina
April 07, 2015
Don't buy anywhere else Charles and John R were the best. The whole experience was very professional and none of the typical car sales games you find elsewhere. Would buy f Charles and John R were the best. The whole experience was very professional and none of the typical car sales games you find elsewhere. Would buy from them again More
by Joel Combs
Employees Worked With
Charles Carlson, Angela Killinger, John Rendo
April 04, 2015
Very good Koons GMC service department is very good. I bought my GMC from a dealership in Maryland but have it serviced at Koons GMC which is an hour from my ho Koons GMC service department is very good. I bought my GMC from a dealership in Maryland but have it serviced at Koons GMC which is an hour from my house - there are other GMC dealerships within 10 minutes from my home, but only trust Koons GMC. More
by 2denaliowner
April 03, 2015
Regular maintenance - Excellent service as always I have been taking my cars here for service since 2004. As always, my vehicle was finished when promised. The employees were kind, prompt and attenti I have been taking my cars here for service since 2004. As always, my vehicle was finished when promised. The employees were kind, prompt and attentive to my needs. I recommend this to anyone who wants quality service at a reasonable price. More
by drjohn
Employees Worked With
Kevin Hall
