
Joyce Koons Buick GMC
Manassas, VA
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extremely courteous and work hard to get your business I found this dealership to be one of the best for the second time around. They went out of there way too make sure I was completely satisfied. I found this dealership to be one of the best for the second time around. They went out of there way too make sure I was completely satisfied. More
Fair deal, Poor service work. Great Sales staff. Fair deal. Finance, Mistakes were made, Handled very unprofessionally ???? Front office completed the Cash transaction. Servic Great Sales staff. Fair deal. Finance, Mistakes were made, Handled very unprofessionally ???? Front office completed the Cash transaction. Service, Not up to par. Don't except much here. More
100,000 Check up Was pleased that they sent me a reminder to do the check up. I would have never thought of it. Been happier if the parts they used did not need to be Was pleased that they sent me a reminder to do the check up. I would have never thought of it. Been happier if the parts they used did not need to be replaced. More
they will work hard to diagnose the problem and repair it fo Had couple of little problems with my new vehicle but they went way out there way to get them fixed for me they stuck by there word to fix the problem Had couple of little problems with my new vehicle but they went way out there way to get them fixed for me they stuck by there word to fix the problems and they did and want to say special thank you to kevin Hall he was a great and understand service co.sultant if i ever seen one he is awesome !!!!!!! More
Fantastic Experience We were extremely happy with our experience. Its buying a car, the process takes time and if you are realistic...this is a good place to "hang" out f We were extremely happy with our experience. Its buying a car, the process takes time and if you are realistic...this is a good place to "hang" out for a few hours. John Rendo- fantastic salesman- he connected with our needs and issues. We went to a ton of those junk dealers all over Northern VA- all we did was waste our time. Joyce Koons took very good care of us and we could not have been happier. Don't bother with the Maximum Auto or the Easterns of the world- More
Bought a Used Vehicle The staff at the dealership were all very friendly and helpful. It doesn't hurt that I succeeded in buying a vehicle for $5.00 plus fees, etc. More im The staff at the dealership were all very friendly and helpful. It doesn't hurt that I succeeded in buying a vehicle for $5.00 plus fees, etc. More importantly, I received an unsolicited endorsement of the dealer from a customer buying a vehicle. He state that he buys all of his vehicles there and the service department is top notch. I think that said more to me than my personal experience. Keep up the good work. More
I had a great experience. I went to get my car oil changed and state inspection done the whole process was a breeze I was in there and out of there within an hour of so I highl I went to get my car oil changed and state inspection done the whole process was a breeze I was in there and out of there within an hour of so I highly recommend koons GMC of Manassas. More
Exceptional experience I felt that they we looking out for me. Took the time to go over all the new features. John Rendo was excellent to work with. I felt I got the value f I felt that they we looking out for me. Took the time to go over all the new features. John Rendo was excellent to work with. I felt I got the value for my money. More
Great Job I could have not had better service.. The service tech found the problem that Manassas Chevy could not find. Professional Service with all who help m I could have not had better service.. The service tech found the problem that Manassas Chevy could not find. Professional Service with all who help me..Steve Ward More
My Buick Purchase I purchased my 2015 Buick Regal GS here at Joyce Koons Buick GMC. I was amazed with how they treated me, almost like everyone there is family. They we I purchased my 2015 Buick Regal GS here at Joyce Koons Buick GMC. I was amazed with how they treated me, almost like everyone there is family. They were all very friendly and very helpful. More