Joyce Koons Buick GMC

I'm totally satisfied. I ve bought a Honda car from Joyce koons Honda manassas, I m very appropriate of its hospitality and very happy that I got a car in reasonable price. I ve bought a Honda car from Joyce koons Honda manassas, I m very appropriate of its hospitality and very happy that I got a car in reasonable price. Thank you Joyce koons Honda. More

Over the top customer service!! I have had to service my Buick Enclave several times and chose Joyce Koons Buick about two years ago. I have had excellent customer service experience I have had to service my Buick Enclave several times and chose Joyce Koons Buick about two years ago. I have had excellent customer service experience each and every time. I must say my most recent visit, my transmission gave out while trying to get my son to a doctors appointment. I called, spoke with Tyson. He told me to bring the vehicle in immediately. I was in and out with a loaner vehicle in less than 10 mins, still making our appointment time. They really care about their customers and it shows!! More

Answered Prayers We had a wonderful experience with this purchase; every person we came in contact with was professional and courteous. On top of all that; our credit We had a wonderful experience with this purchase; every person we came in contact with was professional and courteous. On top of all that; our credit situation was not "ideal" or "stellar" but these guys fought for us and took care of us in the end! I cannot express our gratitude and thankfulness in words other than to say God used these folks to give us a chance to purchase the vehicle we wanted and to be treated like hard working people who just simply wanted a newer vehicle! Thank you all for taking care of me and my family! when the time comes again; we will definately be back to purchse more vehicles! God bless! More

Easiest purchase ever We had researched the Buick Enclave and we were ready to test drive. It went well , we then asked for a 24 test drive. No.problems getting it setup. T We had researched the Buick Enclave and we were ready to test drive. It went well , we then asked for a 24 test drive. No.problems getting it setup. The following day we were rwady to return the car and go looking for ginancing. We knew what our credit union was offering and they came very close to matching the rate. We were ginanced and out the door as easily as i have ever bought a car. No pressure More

Vehicle purchase Bought a second vehicle from Philip. Good price and great service. Called looking for a certain vehicle and had a call back within a few hours, deal Bought a second vehicle from Philip. Good price and great service. Called looking for a certain vehicle and had a call back within a few hours, deal made and picked up next morning. First call when looking for a vehicle. More

Excellent Steve was great and made me the best deal around. He gave me a truck to test drive (7 hours) and even after i went to another dealership to shop pric Steve was great and made me the best deal around. He gave me a truck to test drive (7 hours) and even after i went to another dealership to shop prices and vehicles, they couldn't compare to Koons GMC. The lifetime oil changes and warranty on the drive train were just a bonus. No other place I will buy a new truck from. My new 2500 Denali with the Duramax diesel is the most well power and most beautiful truck I have ever owned. And thanks to Koons GMC, at a GREAT PRICE!!!! Josh Cole More

Good buying experience This is the 2nd vehicle I bought in the past 30 days (replaced both family vehicles), and the eighth dealership I visited in person (total, for both c This is the 2nd vehicle I bought in the past 30 days (replaced both family vehicles), and the eighth dealership I visited in person (total, for both cars). So I definitely have had a thorough refresher on what its like trying to buy a car (I shopped used and new), and I got a good sense for some of the local dealerships. Derek was straight-forward and efficient. It didn't feel like they were playing games. No high pressure techniques--and, refreshingly, no tricky tactics in the finance office. Just straight-forward business and respect for what I said and wanted. I would definitely go back. More

Outstanding Service I went in initially just to look around. A particular car caught my eye, but my credit wasn't the best, so I didn't think I would leave with anything I went in initially just to look around. A particular car caught my eye, but my credit wasn't the best, so I didn't think I would leave with anything that day. John put me at ease with the situation, and did all he could so that I could leave with a car and begin to rebuild my credit! Mr. McMullan explained the credit rebuilding process to me, and did not put me under any pressure to buy anything. With the help of John, Bob, and John Ortiz, I was able to leave with my first car! Amazing service all around. I would give these gentlemen 10 stars if I could. More