
Joyce Koons Buick GMC
Manassas, VA
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Outstanding! Very Impressed with my car buying experience this weekend. Mr. Clifton Gaskins was the total professional - very kind, polite and Outstanding Customer Very Impressed with my car buying experience this weekend. Mr. Clifton Gaskins was the total professional - very kind, polite and Outstanding Customer Service Skills; I'll recommend all friends to go to Koons! More
Phil is the Man! Great dealer from which to buy a car. I had never purchased a car from Joyce Koons Honda but after my most recent purchase of a used 2013 Pilot, I will go to them first when looking for my I had never purchased a car from Joyce Koons Honda but after my most recent purchase of a used 2013 Pilot, I will go to them first when looking for my next car. I was assigned Phil Marinakos as my sales consultant and the process was outstanding. He completely made me feel at ease and genuinely seemed to have my best interests in mind. The negotiation process (which tends to be pretty painful) was not painful at all and all sales employees were actually a pleasure to work with. I was very satisfied with my purchase price as well as the trade-in value for my car. If you consider Joyce Koons, please give Phil a call. Secondly, I worked with Tyler Runey in finance which was also a pleasant (and painless) experience. More
Service on 2007 Yukon As usual we received great service at Koons. We are frequent customers and our service advisor tries to keep surprises to a minimum, letting us know t As usual we received great service at Koons. We are frequent customers and our service advisor tries to keep surprises to a minimum, letting us know that next visit you may want to think about having this or that work done. More
A good experience Clifton was friendly and helpful! He was respectful and courteous but not pushy as some car salesmen can be. He accommodated needs and worked to ensur Clifton was friendly and helpful! He was respectful and courteous but not pushy as some car salesmen can be. He accommodated needs and worked to ensure that everything went well and was working properly before we left. More
Excellent!!!! Bob Thompson (sales manager) and Steve Hughes (sales consultant) were both great to deal with! You must see them when purchasing your next new car! Bob Thompson (sales manager) and Steve Hughes (sales consultant) were both great to deal with! You must see them when purchasing your next new car! More
First Class Service We could not have been more pleased with our car buying experience. The level of professionalism, respect, care and courtesy we have received is impr We could not have been more pleased with our car buying experience. The level of professionalism, respect, care and courtesy we have received is impressive. Any concerns and questions we have had have been addressed promptly. This team works hard to create a smooth and painless purchase process for their customers. Our Sales Consultant, Clifton, was professional and friendly and knowledgeable. Thank you to Clifton, Mike and Miki for giving us a positive experience we can share with friends and family who are in the market for a vehicle. More
Another Good Visit I was in for a state inspection. Tyson and Jeff did a great job of getting me in and getting the work performed in a timely and professional manner. I was in for a state inspection. Tyson and Jeff did a great job of getting me in and getting the work performed in a timely and professional manner. More
Pontiac Service We are extremely satisfied with both the level of customer service extended by Kevin Hall as well as the quality of the workmanship performed by Jeff We are extremely satisfied with both the level of customer service extended by Kevin Hall as well as the quality of the workmanship performed by Jeff Muir. We trust our vehicles to be fixed right the first time, every time by Jeff. Thanks for another job well done. More
Great Service Every experience I've had with JKGMC has been excellent. Courteous, considerate, efficient and pleasant to deal with in every way. Best dealership I'v Every experience I've had with JKGMC has been excellent. Courteous, considerate, efficient and pleasant to deal with in every way. Best dealership I've ever dealt with. More
Satisfied Customer! After being told that my 2005 GMC would cost thousands to repair I decided to buy a used car from Joyce Koons. We unexpectedly purchased a used Ho After being told that my 2005 GMC would cost thousands to repair I decided to buy a used car from Joyce Koons. We unexpectedly purchased a used Honda Odyssey from Philip Marinakos on MLK day. Luckily, Philip was very patient as I test drove many cars in their lot. I knew what I wanted but was not 100%. Although, it seems the process took forever, I have to give Philip credit. He was running around multi-tasking and assured me that if I was not satisfied or not sure then I should keep looking. VERY PATIENT...and from what I could tell, more honest than most car salesmen. This is our 4th car from Joyce Koons. Within 3 years we have bought 3 cars from them. All our cars are serviced thru them as well. Would recommend Philip without hesitation. It was great customer service and he promised to be available after the sale if anything was needed. He has emailed and called twice after my purchase to make sure that I was satisfied. Thank you Philip and Joyce Koons! AA & GHA More