Joyce Koons Buick GMC

Best car buying experience I've ever had! After some e-mails back and forth I got an offer from the dealership to bring the car to my home 50 miles away and pick up my proposed trade in. They After some e-mails back and forth I got an offer from the dealership to bring the car to my home 50 miles away and pick up my proposed trade in. They delivered the car as promised right on time and took my trade and got back to me that evening saying that we had a deal. It could not have gone any better. I would recommend Frank All to anyone. He's simply a real person and very easy to communicate with. We thoroughly enjoyed meeting him and having him handle our transaction. Super dealership, super guy. Absolutely 5 stars for Frank. It's people that make a business succeed. Frank is a natural. He doesn't really sell people cars, he educates them. Sharing his knowledge makes it very difficult not to buy. Knowledge is power and Frank has both. More

Best car buying experience ever! I hate buying a car. My husband has to do all the leg work before I will even go near a dealership. This experience was the best, smoothest ever. A I hate buying a car. My husband has to do all the leg work before I will even go near a dealership. This experience was the best, smoothest ever. A lot of the preliminary details were ironed out via email. Then they offered to bring the car we were interested in (we live 50 miles from the dealership) to us and take our trade in back to be evaluated. They called that night with the right offer. We went to sign the papers. It was awesome. Frank All and Bezhad Mahmoodi (finance) were outstanding, personable individuals. I would recommend them and this dealership to anyone! More

Great buying experience at Joyce Koons Buick GMC We recently purchased a used truck from Joyce Koons Buick GMC and it was one of the best buying experiences that we have ever had. The selection of v We recently purchased a used truck from Joyce Koons Buick GMC and it was one of the best buying experiences that we have ever had. The selection of vehicles was the best in the area and each truck we looked at was expertly prepared, cleaned, and ready for use. The staff was friendly, well informed, and not the least bit pushy. Ask for Roy Higashi in sales . . . he's the best. Joyce Koons Buick GMC will definitely be at the top of our list the next time we go car shopping. More

Sales force at the site, courtious and knowledgeable Sales force at Koon's were courteous and confident on their knowledge of the products. In particular, Salim Zamani, sales consultant greeted us and ac Sales force at Koon's were courteous and confident on their knowledge of the products. In particular, Salim Zamani, sales consultant greeted us and actually convinced us, my wife and myself about the vehicle we unexpectedly made a smooth purchased from his recommendation. The sales facility was very clean and organized like professional exhibition center. More over, the repairer shop was very clean and organized in the shop that any one can trust their professional services for their vehicles. Though, our purchase of a vehicle was not too long ago, 3 weeks, we hope we can receive an excellent service for a long time to come. A trust worthy dealer, Koon's. More

Annoying rattle. Service department was able to tell me what was causing the rattling that I was hearing and was driving me absolutely crazy. They were able to fix it Service department was able to tell me what was causing the rattling that I was hearing and was driving me absolutely crazy. They were able to fix it during an oil change visit. I'm very happy!!! More

Bought a new Car with Ease I found the car I wanted on their website and sent an availability request right away. Within 5 minutes, I received a reply from Doug Miller and had I found the car I wanted on their website and sent an availability request right away. Within 5 minutes, I received a reply from Doug Miller and had an appointment that afternoon! Salim and Habib were very helpful, not pushy at all, answered all of my questions and took their time with me. :) Jeff Miller and his team had my loaner ready when I arrived and ensured my Luxcare treatment was complete within a few hours! More

December 31st pruchase Kevin and Ahmed were very helpful and great to deal with. Kevin's communication before and after the sale was excellent. I would happy recommend them. Kevin and Ahmed were very helpful and great to deal with. Kevin's communication before and after the sale was excellent. I would happy recommend them. More

Always professional My experience has been positive with most of the advisors. They are always professional and willing to go the extra mile to make sure I’m satisfied. My experience has been positive with most of the advisors. They are always professional and willing to go the extra mile to make sure I’m satisfied. More

Great service! Great service and no pressure atmosphere. Service advisor was helpful and courteous. Oil change was done fairly quick and it was done right the first Great service and no pressure atmosphere. Service advisor was helpful and courteous. Oil change was done fairly quick and it was done right the first time. More

Service Koons of Manassas’ service department is one of the best that I have ever worked with. jeff Miller takes the time to fully understand and document an Koons of Manassas’ service department is one of the best that I have ever worked with. jeff Miller takes the time to fully understand and document an issue before he sends it in for work. More