Joyce Koons Buick GMC

Amazing! This was my second car purchased from this dealership. Everyone in the process was helpful and made sure everything was to my standard before leaving. This was my second car purchased from this dealership. Everyone in the process was helpful and made sure everything was to my standard before leaving. More

If you expect to get a discount, walk away. Dealership is very helpful and shows carfax on the car you are interested in. Got to test drive and ask many questions. However, the used car was over Dealership is very helpful and shows carfax on the car you are interested in. Got to test drive and ask many questions. However, the used car was overpriced and they would not lower the price. After walking away, they eventually only came down a few hundred. The process to buy the car was long, but that is common. Felt as if I was getting the cold shoulder and if I was a burden to the Employee. More

A good experience with Will our Salesman and V the Sales mgr Our experience calling in from out of town was a good one. Salesman Will and Sales Mgr V were very helpful both by email and when we showed up. Tradin Our experience calling in from out of town was a good one. Salesman Will and Sales Mgr V were very helpful both by email and when we showed up. Trading a car is a few hour process however it went well. We were very pleased with the trade amount and the price/condition of the new/used car. I would recommend them to anyone. Thanks for the good help. More

11 years of great service Service helped my family yet again with a tricky check engine light on our 2008 Pontiac Torrent with 124,000 miles. Kevin and team were outstanding Service helped my family yet again with a tricky check engine light on our 2008 Pontiac Torrent with 124,000 miles. Kevin and team were outstanding with diagnostics, explanations and rapid turn around. And all at a great price. Kevin and Koon’s have been serving my family for 11 years now, starting with my 2005 Pomtiac GTO. Kevin, Jeff and the team have my highest recommendation. Let the Koons family help your family as they have helped mine for so many years with outstanding service. More

GMC Sierra 2018 Great Truck, Great Deal, Great Trade In! Had a Great Experience buying a new 2018 GMC. Tony took care of me and made things easy and smooth. Takes all my calls about vehicle questions. And Had a Great Experience buying a new 2018 GMC. Tony took care of me and made things easy and smooth. Takes all my calls about vehicle questions. And I have a lot. Went from a 09 to a 18. Lots of new electronics. He's a god Man! Tyson is a good man as well, but he moved to Honda. Ray in parts is great as well. The only reason I gave service a four star rating was last time I brought my old truck in they did cover my seat and floor board. I had to clean it up, but the work was great! Matt in service is Great! More

Purchase and Service of our Buick Envision We purchased an Envision from Joyce Koons a little over a year ago. We previously owned a Buick Encore and Verano. My wife absolutely loved the Enco We purchased an Envision from Joyce Koons a little over a year ago. We previously owned a Buick Encore and Verano. My wife absolutely loved the Encore for local driving and negotiating tight spots and parking lots. But it was not optimal for long trips. We traded it in (took a bit of convincing) for a new Envision. We have never regretted it. The Envision is a perfect upgrade in size, fit and drivability. It is comfortable for driver plus 3 or 4 passengers. The trunk space is outstanding. Finally, the power to accelerate or cruise is a real treat. It's not so big that my wife is uncomfortable in it. Therefore, it is the perfect short and long travel automobile. The sales department at Joyce Koons was incredibly helpful in finding the right color with features we wanted. I must comment about their service department. Probably the best we have ever seen (including Lexus). They are wonderful in welcoming us every time we take the car in, walking us through service needs, taking us to local restaurant or their coffee room. Their technical professionalism is magnificent. This dealership is five-star from sales to services. More

Great experience I like that I was not harrased at JK GMC. Tony kept me informed for months about the insentives being offered and gave me the space to choose the righ I like that I was not harrased at JK GMC. Tony kept me informed for months about the insentives being offered and gave me the space to choose the right time for me to buy a new car. More

Beautiful cars and friendly dealership My experience at Joyce Koons Buick was stellar! They worked with me with every aspect of getting my new vehicle. The employees were friendly, honest, My experience at Joyce Koons Buick was stellar! They worked with me with every aspect of getting my new vehicle. The employees were friendly, honest, and courteous. Overall, a great experience. Would recommend to anyone. More

Always great service! Had The “check engine “ light come on. Analysis revealed problem and it was repaired under warranty. Very happy with the entire process. Thanks so m Had The “check engine “ light come on. Analysis revealed problem and it was repaired under warranty. Very happy with the entire process. Thanks so much. More