Joyce Koons Buick GMC
Manassas, VA
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GMC Sierra Service I have taken my GMC Sierra to Joyce Koons GMC twice for service and each time it is a great experience. The service team is awesome. I have taken my GMC Sierra to Joyce Koons GMC twice for service and each time it is a great experience. The service team is awesome. More
GMC warranty service and oil change. The service consultants were very helpful. They identified additional warranty work that needed to be done and the repairs were completed timely. I wa The service consultants were very helpful. They identified additional warranty work that needed to be done and the repairs were completed timely. I was also contacted timely about the repair schedule. The vehicle had to be kept overnight due to the type of repair. The entire service was painless and efficient. More
Great Service I have had nothing but positive experiences with Joyce Koons GMC service. They are professional and customer oriented. They work to make everything ri I have had nothing but positive experiences with Joyce Koons GMC service. They are professional and customer oriented. They work to make everything right the first time. More
Customer Service Very professional and a warm welcoming atmosphere. Girma worked with me to make the best deal possible. I would recommend this dealership to anyone Very professional and a warm welcoming atmosphere. Girma worked with me to make the best deal possible. I would recommend this dealership to anyone looking for new or used vehicles. More
Service was friendly and good I was happy with the service dept, but not sure I was given the correct p sales price for the car. It seems to me that we had agreed on a price for th I was happy with the service dept, but not sure I was given the correct p sales price for the car. It seems to me that we had agreed on a price for the car$1000 less than was on the sales receipt. I missed it so shame on me. Still the sales manager should have fixed it before the papers were completed. More
New Purchase It was an easy new car purchase experience. I did not have to haggle to get a good purchase price and I received a fair trade-in allowance. It was an easy new car purchase experience. I did not have to haggle to get a good purchase price and I received a fair trade-in allowance. More
Horrible experience 2 hours & 50 minutes for an oil change. When I went to see what was taking so long I was told my car was outside. Not sure how long it had been done b 2 hours & 50 minutes for an oil change. When I went to see what was taking so long I was told my car was outside. Not sure how long it had been done but it would have been nice if they had let me know instead of leaving me sitting in their waiting room! More
Always a great experience Joe Atkins and the team continue to hit it out of the park. I had to bring my vehicle back for an unexpected return service visit. Joe and the tram Joe Atkins and the team continue to hit it out of the park. I had to bring my vehicle back for an unexpected return service visit. Joe and the tram were able to quickly diagnose the issue and get things fixed. They’re always very courteous, professional and customer oriented. More
Treated in an honest manner. We came to the dealership with a car and price in mind. The salsman was knowledgeable and courteous. The sales manager was helpful and neither of them We came to the dealership with a car and price in mind. The salsman was knowledgeable and courteous. The sales manager was helpful and neither of them tried to get us in a car we weren't interested in. We didnt have to haggle for hours either. I need to buy another car here soon and will definitely go to them to see what kind of deal I can get. More