Joyce Koons Buick GMC

Prahb and Bob were great This dealership helped me find the exact Sierra I was looking for, they had to do a lot of research for me and work with other dealerships to bring it This dealership helped me find the exact Sierra I was looking for, they had to do a lot of research for me and work with other dealerships to bring it to Virginia. Buying a new vehicle is always a tough experience due to the nature of cost and, of course, so many choices. I was in a place where I was in a hurry, and Prahb was patient with me. Not rushed or pushed into a deal I didn't like. These guys came across as genuine, with only a slight sense of the "sales' vibes. They knew I was a serious customer and they weren't going to let me walk away without a reasonable deal on the vehicle I wanted. While I have only had the vehicle for about a week. I am happy with the sales experience- we shall see what the service/follow-up brings. More

Perfection from start to finish! Timely, communicative, professional, efficient and great price point! My family and I will definitely return! Thank you Joyce Koons Katrina professional, efficient and great price point! My family and I will definitely return! Thank you Joyce Koons Katrina More

Antonio took great care of me I got a 2012 Honda Civic at 20 years old, he did such a great job wonderful customer service. Amazing personality super friendly and respectful I definitely recommend buying you 20 years old, he did such a great job wonderful customer service. Amazing personality super friendly and respectful I definitely recommend buying your car at Joyce Koons!!! More

Quick update Got great service from the entire department. Super experience. Solved my problem quickly and provided me with a loaner car. As always, got good ex Got great service from the entire department. Super experience. Solved my problem quickly and provided me with a loaner car. As always, got good explanations of problems corrected and actions taken. Very professional team. Kelly Dutton led the team for me. Also spoke with Tyson Farina. More

Great service, great personalities, Bob and Antonio made sure to find exactly what I wanted and never pushed anything other than my interest as far as color and style. Felt no pressure during my experience. sure to find exactly what I wanted and never pushed anything other than my interest as far as color and style. Felt no pressure during my experience. During finance Christian allowed me to ask all the questions I needed and made sure I was comfortable with even pricing out the extended warranty. My previous new car was from Koons Tyson’s and while I tried to buy from them again. I was quickly turned away by bad customer service. So I found a new place with JoyceKoons More

It was only an oil change. They did it quickly and I was very happy. We worked with Jessie. She was very good. She got us in and out of there very fast. very happy. We worked with Jessie. She was very good. She got us in and out of there very fast. More

We purchased a used vehicle at Joyce Koons. The Sales Department was welcoming and the Service Department has been OUTSTANDING in meeting our needs both in terms of loaner vehicles and repairs. Department was welcoming and the Service Department has been OUTSTANDING in meeting our needs both in terms of loaner vehicles and repairs. More

I will not go to this location again. It was a not good experience. I had 20$ rebate but still paid full amount for oil change services. experience. I had 20$ rebate but still paid full amount for oil change services. More

30+ years on continuous service The service department does a stellar job! Jeff Miller is highly recommended. The hidden workforce, technicians, are to be commended for their quality The service department does a stellar job! Jeff Miller is highly recommended. The hidden workforce, technicians, are to be commended for their quality work and efficiencies. Thank you for over 30 years of great service. Happy Holidays! More

Fast, friendly, professional service! I feel confident that my vehicle is getting the best service possible. Always a great experience at Joyce Koons GMC Manassas. that my vehicle is getting the best service possible. Always a great experience at Joyce Koons GMC Manassas. More