Joyce Koons Buick GMC

Purchase of a new Terrain So far we have had a very good experience thanks to Delroy Clarke Jr. and our Terrain has surpassed our expectations in quality and features. So far we have had a very good experience thanks to Delroy Clarke Jr. and our Terrain has surpassed our expectations in quality and features. More

Great Dealership I am a long term customer and have had nothing but positive experiences from buying to service. I would not think of using another auto dealership. I am a long term customer and have had nothing but positive experiences from buying to service. I would not think of using another auto dealership. More

the service at joyce koons GMC was excellent jessie bussard was able to help me with the service and any questions i had, friendly andon time. bussard was able to help me with the service and any questions i had, friendly andon time. More

I would like to express my appreciation for the service I have received recently as well as over the past thirty years. Jeff Miller, the mechanics/technicians are AAA. Happy Motoring! have received recently as well as over the past thirty years. Jeff Miller, the mechanics/technicians are AAA. Happy Motoring! More

For the first time in my life, I left a auto dealership feeling as if, I was given fair treatment on every part of the transaction. The trade in value was fair, the price on the car was fair and yes, even feeling as if, I was given fair treatment on every part of the transaction. The trade in value was fair, the price on the car was fair and yes, even the financing was reasonable. They respected my time and got the deal done quickly and there were no surprise "bate and switch" tactics. More

Excellent service with my car and excellent customer service. Tyson was exceptional! My husband has been bringing his car here for years, now I will be! So glad I choose to come here! service. Tyson was exceptional! My husband has been bringing his car here for years, now I will be! So glad I choose to come here! More

An exceptional experience again for our most recent vehicle purchase. Wanted to surprise my wife on Valentines Day with a new 2020 Yukon without her knowing. I received a fair trade on our old Denali a vehicle purchase. Wanted to surprise my wife on Valentines Day with a new 2020 Yukon without her knowing. I received a fair trade on our old Denali and the sales process was absolutely flawless. My sales rep Falom took care of everything efficiently and got me through the financing process in only about 2 1/2 hours. They even found a big red bow to put on the hood when I got home. Absolutely superb service. More

Service Department is top notch Great customer service by Jessie in the Service Department. Even though I have free service on my Lexus through my dealer I went to Joyce Koons becaus Great customer service by Jessie in the Service Department. Even though I have free service on my Lexus through my dealer I went to Joyce Koons because it is more convenient and my car was ready in less than an hour! They are organized, the waiting room is clean and everyone was professional. Thanks again! More

Great Experience We were pleased by purchase experience at Joyce Koons Buick GMC. Their staff took great care of us. We had a couple of concerns that were fixed by cal We were pleased by purchase experience at Joyce Koons Buick GMC. Their staff took great care of us. We had a couple of concerns that were fixed by calling. More

Recently had service performed on my vehicle as my Engine Light came on after returning from a long trip. My Service Advisor Jeff Miller immediately got me in for service. Mr. Miller took the time to explai Light came on after returning from a long trip. My Service Advisor Jeff Miller immediately got me in for service. Mr. Miller took the time to explain the problem to me and what it would take to correct the problem. The issue was corrected to my satisfaction and in a shorter period of time than what I was expecting!!. I am fortunate and appreciate the fact that Mr. Miller has been my Service Advisor for several years. He is a true professional!! More