Joyce Koons Buick GMC
Manassas, VA
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Painless experience They were very fair and patient as I tried to make up my mind on which car I wanted. The entire process with very smooth. I really like Sahid Conteh h They were very fair and patient as I tried to make up my mind on which car I wanted. The entire process with very smooth. I really like Sahid Conteh he was very knowledgeable about the cars and just a very cool guy. He was very quick to answer emails when I had questions or needed something! They were all very nice they manager was also very fair and accommodating as well. Would recommend them to anyone! T.Taylor More
Excellent as usual New concierge service is terrific! I've used service department since 1988 and bought two vehicles there. In last two months, I've had both of my Ko New concierge service is terrific! I've used service department since 1988 and bought two vehicles there. In last two months, I've had both of my Koons GMC vehicles state inspected. More
I can’t say enough good things. I even traveled out of my way to deal with Joyce Koons. It was a fun experience buy our first family car. My wife is happy with her 2018 Honda Pilot. way to deal with Joyce Koons. It was a fun experience buy our first family car. My wife is happy with her 2018 Honda Pilot. More
Another great experience! As expected :) We have purchased five cars from the Joyce Koons dealerships, and we have been Service Dept. customers since 2002. We have always felt important, valu We have purchased five cars from the Joyce Koons dealerships, and we have been Service Dept. customers since 2002. We have always felt important, valued and cared for. It doesn't matter if we are working with Steve or Shawn in Sales, with knowledgeable Service Advisors in both GMC and Honda, or directly with Senior Managers, our experience is always easy, professional and worthy of telling a friend. More
"Another Satisfied Customer" Always a positive experience. Repairs are what they are. If you need it...you need it. But what you can count on at Joyce Koons, Buick, GMC is to get Always a positive experience. Repairs are what they are. If you need it...you need it. But what you can count on at Joyce Koons, Buick, GMC is to get advice on repairs that are absolutely required or needed. Mr. Jeff Miller has been my Service Advisor for at least 7 years and had always provided me with quality advice!! More
Roy was very helpful and courteous. He went above and beyond to help me find a car in my price range and was very straight forward about the added cost of taxes and registration. I will definitely go bac beyond to help me find a car in my price range and was very straight forward about the added cost of taxes and registration. I will definitely go back to him in the future. More
Phenomenal experience. Daymon and Flo are the greatest ever. Would highly recommend to any and everyone. A+++++ service! The Honda we purchased, excellent look and condition!! I have definitely found my n ever. Would highly recommend to any and everyone. A+++++ service! The Honda we purchased, excellent look and condition!! I have definitely found my new permanent dealership! James C. More
horrible/BEWARE recently bought a brand new 2020 GMC about month ago, well needless to say the vehicle has been in the shop/service department more than I have actual recently bought a brand new 2020 GMC about month ago, well needless to say the vehicle has been in the shop/service department more than I have actually driven the vehicle. To top everything off, the "loaner" vehicle is no where close to compatible. I have put more miles driving the vehicle to and from the dealership than I have actually enjoying what I thought was a brand new/ no issue GMC. Will never purchase from them again. I guess this is what you get when you purchase a $85,000 vehicle. The Service side is even worst then the sales. More
It was very helpful , considerate, and professional One of the best experiences yet. The offer of a loaner car and the work being completed in timely fashion was excellent service. . Jessie Broussard is to of the best experiences yet. The offer of a loaner car and the work being completed in timely fashion was excellent service. . Jessie Broussard is to be commended . More
Service is great. They'll provide a ride service if Service is great. They'll provide a ride service if you need it. Very helpful in answering questions and no pressure to purchase anything you don Service is great. They'll provide a ride service if you need it. Very helpful in answering questions and no pressure to purchase anything you don't need and no pressure to buy the more . More