Joyce Koons Buick GMC
Manassas, VA
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If you make plans for your next vehicle, purchase it here with Joyce Koons. Why? Because here they make the Impossible happen for you. In my case the vehicle I was looking for turned out very hard to get, b with Joyce Koons. Why? Because here they make the Impossible happen for you. In my case the vehicle I was looking for turned out very hard to get, but those are the once that will last the longest. It took my representative Steve and his team to only find it in the neighbor state and on top of it a very hard transaction to make and at the end everything ended up very smoothly to my very satisfaction just the way I wanted the vehicle to be. That's way I appreciate and thank Steve and his team for all the hard work they do. May we have a long relationship in servicing the vehicle with Joyce Koons in the future and the thoughts of buying another vehicle there. More
Good service. People friendly. Basic service and found out needed alignment. Seems to be done well having no issues. Would like a better military discount. Prices are a bit steep for the work. out needed alignment. Seems to be done well having no issues. Would like a better military discount. Prices are a bit steep for the work. More
I was in the market for a used car for my daughter who’s in college when I came across a great deal at Joyce Koon Buick. I sent an email inquiry and a salesman, Delroy, contacted me right away and we made a in college when I came across a great deal at Joyce Koon Buick. I sent an email inquiry and a salesman, Delroy, contacted me right away and we made arrangements to meet the next day. After a brief test, I purchased the vehicle. I’m happy with my purchase and with Joyce Koon dealership! They were willing to negotiate price and the service department was more than willing to repair an item that I identified. It was very important to me that I bought from a highly respected dealership that wouldn’t take advantage of me. Delroy, my salesman, was a pleasure to work with. Very professional and very accommodating. Thanks! More
Everyone at Joyce Koons was professional, courteous, and attentive to my needs. The entire process for buying a pre-owned car seemed to be well organized and efficient. Overall my experience was positive! attentive to my needs. The entire process for buying a pre-owned car seemed to be well organized and efficient. Overall my experience was positive!! More
Buying any vehicle is stressful, especially when searching for the perfect pre-owned vehicle to match all of your family’s needs. I had the pleasure of working with Delroy Clark, Jr. After a long w searching for the perfect pre-owned vehicle to match all of your family’s needs. I had the pleasure of working with Delroy Clark, Jr. After a long weekend of shopping, Delroy was able to help me find certified- preowned cars that were in my price range, which was pretty difficult to find. This is by far the best experience I’ve ever had with purchasing a car. There was a relaxing and no pressure atmosphere which was much appreciated after a long weekend of shopping (in a global pandemic) and disappointments prior to arriving at Koons. Thank you to Delroy and Bob Thomas for helping me find a car which exceeded my expectations for my families’ needs. I am truly grateful and thankful for your kindness, patience, and most importantly, sense of humor throughout this process! I highly recommend visiting these folks if you are in the market for a vehicle. More
Everybody that works here is extremely helpful and very kind!! Made buying my first car much easier than I would have every expected, highly recommend!! kind!! Made buying my first car much easier than I would have every expected, highly recommend!! More
Appointment were easy to schedule. Staff was professional and explained my service options. Service was quick and complete. I had a place to do work while I waited. and explained my service options. Service was quick and complete. I had a place to do work while I waited. More
Tyson and his team have gone out of their way to make my experience with Joyce Koons as quality oriented as possible. The attention to detail and communication are exceptional. experience with Joyce Koons as quality oriented as possible. The attention to detail and communication are exceptional. More
When I entering the showroom two weeks ago, I really did not know what I was looking for and when I will have it. The sales Consultant Roy Higashi started to chat with me, he is a great listener, and he sta not know what I was looking for and when I will have it. The sales Consultant Roy Higashi started to chat with me, he is a great listener, and he started to introduce the models, the features and other aspects. His suggestions and recommendations very well matched my expectations for my next new car. During the test drive and all the processes afterwards, Roy is very knowledgeable on the vehicle, he patiently demonstrated all the amazing functions and answered my questions in great details. As a sales person, Roy has done above and beyond, he makes me really feel that Joyce Koons really care about their customers. More