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Joyce Koons Buick GMC

Manassas, VA

4.5
1,090 Reviews

10660 Automotive Dr

Manassas, VA

20109

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Showing 1,090 reviews

January 23, 2021

I had to get my daughter a vehicle so we went to Koons of Manassas Delroy Clarke helped us out a took care of all our needs. It was my daughters first car and she loves it and enjoyed the experience th More

by dcblair63
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Delroy Clarke Jr
Jan 27, 2021 -

Joyce Koons Buick GMC responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Joyce Koons Buick GMC! All the best, The Joyce Koons Buick GMC Team

January 21, 2021

Delroy Clarke Jr made this car buying experience one of the best I ever had. Very knowledgeable about the cars he sells and put my 17-year-old son in the right and safest car for his budget. Thank you! More

by avelascohoward1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Delroy Clarke Jr
Jan 26, 2021 -

Joyce Koons Buick GMC responded

Thank you for taking the time to write this review. We are pleased to hear that Delroy was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. All the best, The Joyce Koons Buick GMC Team

January 21, 2021

My current vehicle and my last vehicle were both purchased and serviced at Koons Manassas. Mr. Jeff Miller has been my supervisor for several years. He is both professional and courteous. I trust th More

by Joedon
Recommend Dealer
Yes
Employees Worked With
Jeff Miller
Jan 26, 2021 -

Joyce Koons Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! All the best, The Joyce Koons Buick GMC Team

January 15, 2021

This is the only service center I trust to bring my cars. They always have the best price and the best service. Thank you Jessie and Tyson for saving the day! More

by Happycustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyson Farina, Jessie Bussard
Jan 21, 2021 -

Joyce Koons Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. All the best, The Joyce Koons Buick GMC Team

January 10, 2021

Came up to Koons from central va. Cars were ready for the test drive. Delroy was easy to work with and easy going to make the sale. Would recommend and or to seem him again. More

by Six.goldsteins
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Delroy Clarke Jr
Jan 13, 2021 -

Joyce Koons Buick GMC responded

Thank you so much for this excellent feedback. I am happy to hear that our team worked hard enough to make your experience enjoyable. All the best, The Joyce Koons Buick GMC Team

January 09, 2021

Coming from out of town all i asked for was not to have my time waisted on paperwork, detailing, up charges, or other gimmicks like i have experienced before at other dealerships. Delroy came through perfe More

by rolandcard9719
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fernando ?, Delroy Clarke Jr
Jan 13, 2021 -

Joyce Koons Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. All the best, The Joyce Koons Buick GMC Team

January 08, 2021

Delroy was great to work with. He was very informed and never pushy. I felt very comfortable with him and completely trusted him through the process More

by Helen
Recommend Dealer
Yes
Employees Worked With
Delroy Clarke Jr
Jan 13, 2021 -

Joyce Koons Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. All the best, The Joyce Koons Buick GMC Team

January 08, 2021

My husband and I are extremely happy with the purchase of our 2020 GMC Acadia. Delroy was very knowledgeable and a pleasure to work with. More

by sgcperry
Recommend Dealer
Yes
Employees Worked With
Delroy Clarke Jr
Jan 13, 2021 -

Joyce Koons Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! All the best, The Joyce Koons Buick GMC Team

January 08, 2021

I had a very pleasant experience while purchasing a new GMC Sierra 1500.. Delroy Clarke was very professional and answered all my questions. I will definitely return the Joyce Koons Buick GMC for any futu More

by Flyn_squirrles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roland was very professional as well and I enjoyed the entire experience. It was very quick and easy. , Delroy Clarke Jr
Jan 13, 2021 -

Joyce Koons Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! All the best, The Joyce Koons Buick GMC Team

January 04, 2021

I have a 2013 Denali Yukon which I purchased from Joyce Koons. It is getting older, and I know there is an upsell of work that needs to be done to it; however, I had the greatest pleasure of working with More

by cfehinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick - sorry forgot last name
Jan 07, 2021 -

Joyce Koons Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. All the best, The Joyce Koons Buick GMC Team

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