Joyce Koons Buick GMC
Manassas, VA
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This was the best car buying experience we have ever had. Our sales rep. David is such a welcoming individual. He has a great personality. We were given a fair price and financing was a breeze. Everyone was Our sales rep. David is such a welcoming individual. He has a great personality. We were given a fair price and financing was a breeze. Everyone was fantastic!. Our family highly recommends this dealership. I know we will certainly be coming back for our next vehicle. Thank you Koons family. More
Jeff is the best customer service representative in this location he is very kind & understanding helps solve any questions providing outstanding solutions location he is very kind & understanding helps solve any questions providing outstanding solutions More
The best customer service we have had in the auto industry! Delanta Alves goes out of his way to ensure your vehicle is maintained properly and doesn’t cost you more than necessary. The fact that the industry! Delanta Alves goes out of his way to ensure your vehicle is maintained properly and doesn’t cost you more than necessary. The fact that the service is super quick is a plus. More
I took my Chevy Colorado in for repair. I paid $1,000 for the work that was done however it didn't take care of the problem I needed fixed. The problem still remains. The truck went cold ru I paid $1,000 for the work that was done however it didn't take care of the problem I needed fixed. The problem still remains. The truck went cold runs ruff and sometimes cuts off and still does. The service person said that he didn't want to charge for repairs that were not necessary but he did. At best they are parts changers. I would not take your car to this dealership for a repair. More
Dealership and Dave Williams were easy to communicate with because of their friendliness and knowledge of the vehicle. Even after purchase, he followed up with calls to check on our satisfaction and to a with because of their friendliness and knowledge of the vehicle. Even after purchase, he followed up with calls to check on our satisfaction and to answer any question. Highly recommend to purchase a vehicle at this dealership and ask for Dave Williams! More
David exhibited outstanding performance characterized by his cordial demeanor and extensive knowledge. His dedication to customer service, along with his comprehensive understanding of the vehicle, was exem his cordial demeanor and extensive knowledge. His dedication to customer service, along with his comprehensive understanding of the vehicle, was exemplary. I wholeheartedly recommend David to my colleagues and associates. More
Great service department experience. Matt Morningstar and the entire staff completed my service without delay. They were/are helpful, respectful, professional and solved my problem. I wa Matt Morningstar and the entire staff completed my service without delay. They were/are helpful, respectful, professional and solved my problem. I was given a loaner vehicle to use while my car was being serviced. Thanks!. A great place to do business. Koons is where I will buy and service my vehicles! Thank you!!! More
Worse, customer service ever wasted 10 days for my vehicle never to be touched. First GM own worst experience I’ve had make sure to stay with Ford. vehicle never to be touched. First GM own worst experience I’ve had make sure to stay with Ford. More