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Joyce Honda - Service Center

Denville, NJ

4.6
2,498 Reviews

2,498 Reviews of Joyce Honda - Service Center

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August 06, 2019

Excellent people Does servicing professional ways and time. I enjoyed going to this Dealership . Excellent people to deal with. their presentation is very good. I will More

by PUDANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2019

Service center Very pleased with service Ernest provided in obtaining crv key - Will definitely return to Joyce Honda for service when needed - Would highly recomm More

by LBI4FUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2019

Wait times too long All the CSR’s are very nice. However, having to wait 2 1/2 hours for an oil change is just unacceptable. I went Day before and the wait was two hours More

by Beebs1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dwight Phillips
August 05, 2019

Great service!!! The advisor wrote down all the main points as indicated by the customer. All points were resolved and the car is running superb. The advisor was on to More

by MINKWONG624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2019

Lennon is awesome Lennon is always extremely knowledgeable and helpful. Friendly, quick, and thorough customer service. He is a great asset to the company. I am always More

by PERDUEA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lennon Presto
August 05, 2019

Long wait but good service Wait was extremely long. However, good service made up for everything. Although, i wish it was Appointment based so everyone gets done quickly. Great More

by MVKANSAGRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer - Service Advisor
August 05, 2019

Great service, friendly staff Great service, coffee & snacks while you wait. Staff is very attentive. Dwight Phillips explained the servicing that was being done He went over t More

by PJD11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwight Phillips and I.!Boykins
August 01, 2019

Poor communication for simple service. I came in for an oil change, multi- point inspection, and windshield wiper refills. Upon check out, I read that my engine air filter "failed" and that More

by HOWARD.WARREN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Zacatenco (323), I.!Boykins (certified technician)
August 01, 2019

lease initiated in January, 2019 LEASED A CRV AND SORRY I DID. WANTED A PILOT. THE CRV I LEASED IS LOADED, BUT IT'S NOT THE PILOT. HAD AN OPPORTUNITY TO LEASE A THE CHEVY TRAVERSE AT More

by COURTNBIGD82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe San Roman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Verrilli
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2019

Poor communication and assistance Took one month (and my call to follow up) to get answers regarding glass repair. Glass repair is coverage I pay for through a lease insurance. I was t More

by M de
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dwight and Jonathan
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