Joyce Honda

Disappointing service ! When I went into the service area to have my car addressed, I had a $5.00 bill wedged into my console. When my car was returned the $5.00 bill was mi When I went into the service area to have my car addressed, I had a $5.00 bill wedged into my console. When my car was returned the $5.00 bill was missing. Given the service area the benefit of the doubt, I searched everywhere in the car, even looking on the service area floor to no avail. The money was gone and the ONLY explanation was that someone took it. I spoke with John at the Service desk and he referred me to the service Manager, (Kelvin). Upon my discussion with him, no one had seen the money, (of course). However, seeing I was perturbed at this the Service Manger was kind enough to reimburse me the $5.00 dollars. He also stated that he would check the cameras and let me know. To date, I have heard nothing and quite frankly, I don't expect to. Also, when I received my car, upon driving down Rt. 10, I noticed the Tire light kept coming on and would not go off. Subsequently, I had to turn around and bring my car back to John who stated this happens because he rotated the tires upon my request. So what does that mean ?!? Once, I can understand but this was the second time this has happened when I had my car serviced. Very disappointed in the quality control and am considering contacting Corporate Honda. I've been a three time buyer at Joyce Honda but that's where it will end. I will never buy another Honda vehicle at this Dealer nor recommend them to anyone! More

They can’t figure out what’s wrong Was told to pick it up lady Friday, paid the deductible, started it in your parking lot and the same thing happened. You’ve had it for over a week, I Was told to pick it up lady Friday, paid the deductible, started it in your parking lot and the same thing happened. You’ve had it for over a week, I just called and can’t get a response as to what’s going on. The only saving grace in all of this is you service manager Diana, who is the only reason I’m still sane. She deserves a 5 star rating More

Service Came in for oil change due to light on dash board on a Saturday - not only were they able to quickly take care of that but because I recently moved ab Came in for oil change due to light on dash board on a Saturday - not only were they able to quickly take care of that but because I recently moved about an hour away - they also saved me a trip up and back by doing my 50,000 - have be using Joyce Honda for over 20 years and still come back More

Excellent Service! Friendly and excellent service. Highly recommended. Ernest is always very helpful. The service area is clean. Waiting time can be a bit long, especial Friendly and excellent service. Highly recommended. Ernest is always very helpful. The service area is clean. Waiting time can be a bit long, especially on the weekends. More

They were nice, but they didn't fix my problem. I took my car in for servicing at Joyce (the AC wasn't working well). A new compressor later, the AC still didn't work. I left $1200 poorer, with no I took my car in for servicing at Joyce (the AC wasn't working well). A new compressor later, the AC still didn't work. I left $1200 poorer, with nothing to show for it (The AC wasn't better). The reason I pay more to fix my car at a dealership was because I assumed they would be best at diagnosing/fixing my car. Apparently that wasn't the case here. That said.. both the mechanic and the service person I worked with we're nice. (Only reason I'm not giving 1 star) More

Service As always the service was great, fair and honest. Quick. No waiting. No extra charges for work not needed. I always keep your updates to determine fu As always the service was great, fair and honest. Quick. No waiting. No extra charges for work not needed. I always keep your updates to determine future service More

good experience It was good experience. Waiting time is little high in weekends and seems service prices are high. Service quality is good. Friendly environment and g It was good experience. Waiting time is little high in weekends and seems service prices are high. Service quality is good. Friendly environment and good customer waiting lobby with snacks :) More

Professional and friendly I've been using Joyce Honda service for almost 20 years. They always take excellent care of my car. And also they couldn't be friendlier and more help I've been using Joyce Honda service for almost 20 years. They always take excellent care of my car. And also they couldn't be friendlier and more helpful. A big thank you to Tony she's always terrific! More

A recall good day. We have owned Honda's since 1975 and have a few places we could go to but the way Joyce has there service set up makes it easier for us. And we have a We have owned Honda's since 1975 and have a few places we could go to but the way Joyce has there service set up makes it easier for us. And we have always been treated nicely at the service center. More

Great work I couldn’t be more happy with the way they get the work done The service department needs to be more recognized for their work they do and handling I couldn’t be more happy with the way they get the work done The service department needs to be more recognized for their work they do and handling some tough customers More