Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joyce Honda
Denville, NJ
5,054 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,055 reviews
January 26, 2019
Awesome experience Had a great experience working with Milissa Tomahatsch, the most thing I enjoyed she wasn't pushy, Milissa answered all my question, never pressured Had a great experience working with Milissa Tomahatsch, the most thing I enjoyed she wasn't pushy, Milissa answered all my question, never pressured me into buying the car, Worked out all the details with me, I would direct all my friends to work with her More
by packer44
Employees Worked With
Milissa Tmahatsch, Demingo who did my finance
January 19, 2019
THEY ONLY WANT YOUR MONEY (service members: stay away!!!) DO NOT RECOMMEND!!! I would give this place zero stars if I could! I am active duty military stationed in CA. I purchased a 2019 Insight on 10/06/2018 DO NOT RECOMMEND!!! I would give this place zero stars if I could! I am active duty military stationed in CA. I purchased a 2019 Insight on 10/06/2018 to be registered out of state, and I have yet to receive my plates!!!! The dealership messed up the paperwork the first time and it got kicked back from CA DMV; however, I was never notified and didnt hear about it until I called the dealership multiple times since THEY DONT RETURN PHONE CALLS OR EMAILS. I was told that the paperwork needed to be done AGAIN due to THEIR mistake, at the time I was on temporary duty in FL; yet, they expected me to do the paperwork for them and send it back so they can mail it to CA DMV again. Since no cop wanted to do a VIN number verification in FL for a car purchased in NJ to be registered in CA (I explained all this to the dealership and was advised by the finance person to leave Florida out of it), I had to wait until I returned from duty to CA to spend half of my day at DMV. I sent the paperwork to the dealership a day later and they received it the 3rd day as per the post office tracker. THEY LOST my statement of facts, but of course didnt tell me because they waited for me to call and leave voicemails / emails AGAIN MULTIPLE times with no answer. Finally after soooo many attempts I got ahold of the DMV lady who explained that she was told by finance, that I was active duty and did not need the car SO my registration was NOT a priority. Why would someone buy a car to not use it? When I purchased the vehicle, I had mentioned to everyone that I dealt with, about my long commute since I live 1.5 hours from work. Either way, who the xxxx do they think they are to assume that I dont need the car? Also, I agreed to have an extra $1000 tagged on to the loan for DMV fees and I believe that they were purposely taking their time to keep a higher loan balance so that they can keep collecting interest. I have had to do more work than them and they probably gonna charge me their paperwork fee of $175 when in all honesty, they should be paying me for doing most of the work. I have yet to hear from them ONCE AGAIN. I contacted DMV today and they barely received the paperwork, today 01/18/2019 when I literally sent it in November and the statement for the third time around mid December (reminder: they didnt tell me they lost it until I contacted them). I have been on temporary plates for the last 3 months and I had to call and ask for those since they do not give a xxxx about their customers. Finally, I went on their website about a month ago and clicked on "talk to the Vice-president"....well I have yet to hear back about this whole issue, because he doesnt care either. I WILL NEVER purchase another car from this dealership or recommend it to anyone back home in NJ. I have lost all respect for their selfish/careless employees and their leadership (none). More
by Gonz2019
January 12, 2019
Lovely service I am very pleased with my purchase. Joyce Honda has a various amount of inventory for all price ranges. They are not pushy and they state facts in ord I am very pleased with my purchase. Joyce Honda has a various amount of inventory for all price ranges. They are not pushy and they state facts in order to direct you to the right place. Chris and Nancy both went above and beyond to assure our comfort and satisfaction. More
by Symber
January 12, 2019
Fantastic experience working with Milissa Tomahatsch Milissa Tomahatsch listened to my request of automobile and what I wanted to buy without challenging me with the typical hard salesman approach. The t Milissa Tomahatsch listened to my request of automobile and what I wanted to buy without challenging me with the typical hard salesman approach. The transaction was smooth and easy, the way it should be. More
by Serino123
Employees Worked With
Milissa Tomahatsch
December 24, 2018
The Best Just got my third car from them. I have to say they are the nicest group there. Tom, Chris and Andre were a pleasure to deal with. Just got my third car from them. I have to say they are the nicest group there. Tom, Chris and Andre were a pleasure to deal with. More
by Fjkawierz
November 03, 2018
Great dealership !!! This is the 1st dealer I've ever felt completely comfortable with ! From sales to service just totally satisfied ! Nancy Mitchell was a pleasure to de This is the 1st dealer I've ever felt completely comfortable with ! From sales to service just totally satisfied ! Nancy Mitchell was a pleasure to deal with as well as Cory Betz . Not my 1st vehicle from Joyce and " definitely " not my last ! More
by Paka
Employees Worked With
Nancy Mitchell
November 03, 2018
Appeared Disinterested Made an appointment to test drive a vehicle. Arrived and was told they didn't have any license plates so I could only drive it around the parking lot. Made an appointment to test drive a vehicle. Arrived and was told they didn't have any license plates so I could only drive it around the parking lot. Employee commented that they have a ton of employee turnover because the commissions are so low. Walked over to the used car side and spent about 15 minutes looking at vehicles. No one approached, so I left. It's a shame because I have purchased here before. I guess anyone can have an off day. More
by CJHonda
Employees Worked With
Can't recall - little contact.
September 19, 2018
Best car buying experience ever I've purchased & leased a number of cars over the years and completely dread the idea of sitting through the car buying process. Just awful. I I've purchased & leased a number of cars over the years and completely dread the idea of sitting through the car buying process. Just awful. I needed to buy a car for my daughter and found a great car at Joyce Honda. I worked with Chris Stark who did the test drives with my daughter, answered all my questions etc.. He was great. We wanted to think it over for a few days, he called to follow up but nothing pushy. I wanted to pay cash and had a top number I wanted to spend on a car. We were close but tax and fees put me over. I did the backwards math and called Chris to see if he could knock off a few bucks get me to my number. He talked to the boss and called me back and said they'd love to have us as customers. My daughter and I headed over to Joyce, Chris walked us through the process, had us sit with their business manager Andre Mutone (also great to work with) and in no time we were done. There was a slight cosmetic issue with the car that I forgot about but Chris didn't. He had the part ordered and told my daughter to stop by the next day and they'd install it. As we were checking out I also mentioned that we needed to get some weather-proof floor mats in passing. Chris told us to hold on a minute and grabbed some for us from Parts at no charge. He then had one of the techs sit with my daughter to show her how to connect her phone to the bluetooth, etc... I've never owned a Honda before but I'm going to have a real hard time buying a car from anyone but Chris in the future. More
by ncar567
September 09, 2018
The minute I walk I feel welcome I love my c r v enjoying every minute of it , I will refer family and friends sale person Nancy Mitchell best place to go I love my c r v enjoying every minute of it , I will refer family and friends sale person Nancy Mitchell best place to go More
by Mandy's eudor 765
Employees Worked With
Domingo O. Nunez, Nancy Mitchell
September 09, 2018
They did not deliver what they promised! A complete disappointment. I would never recommend them! They make promises they don’t deliver on. All talk. 1. If you’re trading in a car, watch out A complete disappointment. I would never recommend them! They make promises they don’t deliver on. All talk. 1. If you’re trading in a car, watch out! Scam! 2. If you are a college grad and you show proof, there’s supposed to be a $500 rebate- didn’t happen! 3. And check your debit / credit card that you pay the correct amount. Not a good experience except that Efren helped us make the best of a bad situation. More
by Never go here, really.
Employees Worked With
Julius, David Streisant, Efren Madrigal
