Joyce Honda

3 Hr Oil Change All the people are very nice and the waiting room is clean and stock with refreshments, however, I do not think I need to wait 3 hrs. for an oil chang All the people are very nice and the waiting room is clean and stock with refreshments, however, I do not think I need to wait 3 hrs. for an oil change. They told me 1 hr 45 in which was not great but I really wanted to have it done at the dealership. After that time everyone who was there before and after me was gone and my car had moved 3 cars up. When I went out to inquire they said they don't know what happend and took my car in the next 15 minutes. They did find a nail in my tire and replace the tire which was nice but the whole oil change and tire only took 20 min. They were very apologetic but if you have a first come, first served system, that's what you should do. Maybe for actual problems with my car I would return but I will be going to JiffyLube for all future oil changes or perhaps another Honda dealership. More

Nice Dealer with an old fashioned appeal (in a good way!) I traveled a bit to this dealer and I’m glad I did. They have a laid back, no pressure approach. Very honest in dealing from quote to final signing. I traveled a bit to this dealer and I’m glad I did. They have a laid back, no pressure approach. Very honest in dealing from quote to final signing. Kind of reminds me how things were done in the old days. More

Erik Matos is an excellent service advisor. Erik Matos is very professional and always provides the best service. He is very familiar with my vehicle's needs. He provides the best options. Erik Matos is very professional and always provides the best service. He is very familiar with my vehicle's needs. He provides the best options. More

First time customer. Knowledge, friendliness and ease of purchasing a vehicle. Car was ready when promised, safety and general features were fully explained and demonstra Knowledge, friendliness and ease of purchasing a vehicle. Car was ready when promised, safety and general features were fully explained and demonstrated by Mario Dilorio. More

Oil change and pre-trip check up before journey This was an easy visit. It was a little early for my 15000 mile check up, however, we were taking a long journey and wanted to make sure everything This was an easy visit. It was a little early for my 15000 mile check up, however, we were taking a long journey and wanted to make sure everything was in good shape. We pulled in at noonish on a Friday, the service bays were a little busy, however we were out and on our way in just over an hour. The waiting room was comfortable and when the colleagues walked through they always reminded the customers about the refreshments available. Lennon Presto made it very convenient. Thanks!! We also stopped by the show room to check with our Salesman Larry Swanson about new vehicles and express our general happiness with our 2018 CRV. Always friendly and professional. Thanks Larry! More

Friendly and efficient While we haven't had Joyce do any major servicing yet, they have helped us several times with minor servicing, such as oil changes and recalls.. Their While we haven't had Joyce do any major servicing yet, they have helped us several times with minor servicing, such as oil changes and recalls.. Their employees have always been both friendly and efficient. We appreciate that we can leave our car there and have them phone us when it's ready to be picked up. Most recently, our splash guard was partially torn off. Joyce put it back in place at no charge. They even reused our clips, so didn't even charge us for those. That kind of service will definitely bring us back! More

MY VISIT CAME IN FOR MY 5000 MILE SERVICE. TAKEN RIGHT AWAY AND SO PLEASED. THANK YOU FOR ALWAYS MAKING IT EASY TO GET MY VEHICLE SERVICED. CAME IN FOR MY 5000 MILE SERVICE. TAKEN RIGHT AWAY AND SO PLEASED. THANK YOU FOR ALWAYS MAKING IT EASY TO GET MY VEHICLE SERVICED. More

Oil Change Extremely friendly & professional service. The wait was long but the waiting room was very comfortable with coffee & bagels. (Just adding more words b Extremely friendly & professional service. The wait was long but the waiting room was very comfortable with coffee & bagels. (Just adding more words because I have to. ) More

Professional service I needed a regular maintainence, the lady on the phone said I can just walk in, so I did. I got immediately attention, my consultant Erik treated me p I needed a regular maintainence, the lady on the phone said I can just walk in, so I did. I got immediately attention, my consultant Erik treated me politely and explained things clearly to me. The whole process took about one and half hour, I felt great. More