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Joyce Honda
Denville, NJ
5,060 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 5,060 reviews
February 28, 2019
Super Satisfied Albert and Dean were both extremely helpful and I am beyond satisfied with my experience at this dealership! I will definitely recommend to friends an Albert and Dean were both extremely helpful and I am beyond satisfied with my experience at this dealership! I will definitely recommend to friends and family and love my new car! More
by Jmags
Employees Worked With
Albert Vasquez and Dean Codiroli
February 16, 2019
Excellent experience. Highly recommended. Was looking for a Honda CRV and was very happy with Joyce Honda. Got to the dealership at about 3 p.m. and by about 7:30 p.m. that day I was driving Was looking for a Honda CRV and was very happy with Joyce Honda. Got to the dealership at about 3 p.m. and by about 7:30 p.m. that day I was driving home in a pre-owned CRV with low mileage and fantastic price. My neighbors have all asked me what dealership I went to as they are very impressed with the vehicle and price. More
by Julie
February 15, 2019
Great People Tom, the Vice President, Millissa in sales and Domingo, the closer, treated my family like part of their family. This kind, personalized service is g Tom, the Vice President, Millissa in sales and Domingo, the closer, treated my family like part of their family. This kind, personalized service is greatly appreciated for my parents who are getting on in years. Trustworthy, efficient, fair, nice, honest are just a few words to describe them. Highly recommended. More
by AC
Employees Worked With
Millissa in sales and Domingo in Finance.
February 05, 2019
Poor Business Melissa, the salesperson, was great. Very kind and willing to help. On a Friday evening at 5pm, I left a $500 deposit on a vehicle to secure it for Melissa, the salesperson, was great. Very kind and willing to help. On a Friday evening at 5pm, I left a $500 deposit on a vehicle to secure it for Saturday morning when arriving with my wife. At 930am when preparing to leave, I get a call stating the car was sold Friday night. I still don't get why I was told to leave a $500 deposit to guarantee my car being there and the next morning when the dealership opens, its sold. I feel bad for Melissa for having to make that call and getting told to tell me they will find me another car online later that week. This should have been a manager explaining the situation and the mistake they made. This is not good business and don't recommend going there. I will be filing for restitution and asking for my refund which still has not been given back to me. More
by Tjm1213
Employees Worked With
Manager - George
January 31, 2019
Milissa was a pleasure to work with. Went in just to look left a couple hours later in our new “used” car. Milissa worked with us till we found the right fit for us. Went in just to look left a couple hours later in our new “used” car. Milissa worked with us till we found the right fit for us. More
by Jodihotrq
Employees Worked With
Milissa tomahatsch
January 26, 2019
Awesome experience Had a great experience working with Milissa Tomahatsch, the most thing I enjoyed she wasn't pushy, Milissa answered all my question, never pressured Had a great experience working with Milissa Tomahatsch, the most thing I enjoyed she wasn't pushy, Milissa answered all my question, never pressured me into buying the car, Worked out all the details with me, I would direct all my friends to work with her More
by packer44
Employees Worked With
Milissa Tmahatsch, Demingo who did my finance
January 19, 2019
THEY ONLY WANT YOUR MONEY (service members: stay away!!!) DO NOT RECOMMEND!!! I would give this place zero stars if I could! I am active duty military stationed in CA. I purchased a 2019 Insight on 10/06/2018 DO NOT RECOMMEND!!! I would give this place zero stars if I could! I am active duty military stationed in CA. I purchased a 2019 Insight on 10/06/2018 to be registered out of state, and I have yet to receive my plates!!!! The dealership messed up the paperwork the first time and it got kicked back from CA DMV; however, I was never notified and didnt hear about it until I called the dealership multiple times since THEY DONT RETURN PHONE CALLS OR EMAILS. I was told that the paperwork needed to be done AGAIN due to THEIR mistake, at the time I was on temporary duty in FL; yet, they expected me to do the paperwork for them and send it back so they can mail it to CA DMV again. Since no cop wanted to do a VIN number verification in FL for a car purchased in NJ to be registered in CA (I explained all this to the dealership and was advised by the finance person to leave Florida out of it), I had to wait until I returned from duty to CA to spend half of my day at DMV. I sent the paperwork to the dealership a day later and they received it the 3rd day as per the post office tracker. THEY LOST my statement of facts, but of course didnt tell me because they waited for me to call and leave voicemails / emails AGAIN MULTIPLE times with no answer. Finally after soooo many attempts I got ahold of the DMV lady who explained that she was told by finance, that I was active duty and did not need the car SO my registration was NOT a priority. Why would someone buy a car to not use it? When I purchased the vehicle, I had mentioned to everyone that I dealt with, about my long commute since I live 1.5 hours from work. Either way, who the xxxx do they think they are to assume that I dont need the car? Also, I agreed to have an extra $1000 tagged on to the loan for DMV fees and I believe that they were purposely taking their time to keep a higher loan balance so that they can keep collecting interest. I have had to do more work than them and they probably gonna charge me their paperwork fee of $175 when in all honesty, they should be paying me for doing most of the work. I have yet to hear from them ONCE AGAIN. I contacted DMV today and they barely received the paperwork, today 01/18/2019 when I literally sent it in November and the statement for the third time around mid December (reminder: they didnt tell me they lost it until I contacted them). I have been on temporary plates for the last 3 months and I had to call and ask for those since they do not give a xxxx about their customers. Finally, I went on their website about a month ago and clicked on "talk to the Vice-president"....well I have yet to hear back about this whole issue, because he doesnt care either. I WILL NEVER purchase another car from this dealership or recommend it to anyone back home in NJ. I have lost all respect for their selfish/careless employees and their leadership (none). More
by Gonz2019
January 12, 2019
Lovely service I am very pleased with my purchase. Joyce Honda has a various amount of inventory for all price ranges. They are not pushy and they state facts in ord I am very pleased with my purchase. Joyce Honda has a various amount of inventory for all price ranges. They are not pushy and they state facts in order to direct you to the right place. Chris and Nancy both went above and beyond to assure our comfort and satisfaction. More
by Symber
January 12, 2019
Fantastic experience working with Milissa Tomahatsch Milissa Tomahatsch listened to my request of automobile and what I wanted to buy without challenging me with the typical hard salesman approach. The t Milissa Tomahatsch listened to my request of automobile and what I wanted to buy without challenging me with the typical hard salesman approach. The transaction was smooth and easy, the way it should be. More
by Serino123
Employees Worked With
Milissa Tomahatsch
December 24, 2018
The Best Just got my third car from them. I have to say they are the nicest group there. Tom, Chris and Andre were a pleasure to deal with. Just got my third car from them. I have to say they are the nicest group there. Tom, Chris and Andre were a pleasure to deal with. More
by Fjkawierz
