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Joyce Honda
Denville, NJ
5,256 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 5,256 reviews
September 21, 2019
Something Has Changed For 12 years we found this service department to be Excellent and went out of our way (37 miles one way) to have Joyce do all the service on both of o For 12 years we found this service department to be Excellent and went out of our way (37 miles one way) to have Joyce do all the service on both of our Honda vehicles. But lately the Technicians and Service Reps are not of the quality we came to love. We could always count on the Technicians to advise us as to what needed immediate attention or what could wait until the next service. Now it seems that the almighty dollar has become more important making Joyce just like all the other dealer service centers we have dealt with and abandoned over the more than 50 years we have been driving. Plus the Service Technicians make numerous mistakes with our paperwork, lose service logs we have maintained since purchasing our vehicles, and generally don't seem to have that attention to detail they used to have. We believe that service management seems to have changed in a major way. We love Honda vehicles and will continue to purchase them but we will not be buying or servicing our vehicles at Joyce anymore for the reasons explained above. More
by Upset_with_service
Verified CustomerEmployees Worked With
Service Department
September 21, 2019
It was worth the trip to Joyce Honda I was looking for a used car and found one at Joyce Honda in Denville. I don’t live near there at all but I decided to make the trip and see if the de I was looking for a used car and found one at Joyce Honda in Denville. I don’t live near there at all but I decided to make the trip and see if the deal was as good as promised. It certainly was! I was helped by a knowledgeable sales person by the name of I was looking for a used car and found one at Joyce Honda in Denville. I don’t live near there at all but I decided to make the trip and see if the deal was as good as promised. It certainly was! I was helped by a knowledgeable sales person by the name of Cory He did a great job. I came home with a wonderful new used car. I would recommend Joyce Honda wholeheartedly. More
by NOTESMB
Employees Worked With
Andre Mutone
September 19, 2019
Joyce Honda Service👍🏼 Efficient & professional. Sit back & relax with some snacks & Channel 12 news. I recommend this place very much & my entire family goes there as well. Efficient & professional. Sit back & relax with some snacks & Channel 12 news. I recommend this place very much & my entire family goes there as well. Check it out yourself. More
by RIGHTANGLE17
Employees Worked With
Other Employees :
Diana Alvarado, Ray Spinelli, KELVIN ALFRED
September 19, 2019
Honesty and friendly Courteous, speedy always a good job, honest and trustful. I like that I can drive right in and trust that they won't fix anything that doesn't need to Courteous, speedy always a good job, honest and trustful. I like that I can drive right in and trust that they won't fix anything that doesn't need to be fixed More
by RVENGROW
Employees Worked With
September 19, 2019
Prompt, honest service I brought my car kin for new brakes ans was prepared for the usual feedback that they rotors coulkd not be machined and had to be replaced. To my (ple I brought my car kin for new brakes ans was prepared for the usual feedback that they rotors coulkd not be machined and had to be replaced. To my (pleasant) surprise this was not the case and the pads were replaced and the rotors resurfaced for the advertised price of $210. More
by FEENEYFAMILY
Employees Worked With
Dwight
September 19, 2019
Very good service Did everything I requested and within timeframe promised. Provided transportation so no need to wait. Explained exactly what needed to be done for thi Did everything I requested and within timeframe promised. Provided transportation so no need to wait. Explained exactly what needed to be done for this service More
by HELEN
Employees Worked With
Eric Matos, E Perritt
September 18, 2019
CR-V leaser I initially began the sales process with Gina who made sure I came in at the right time so I wouldn’t be waiting for a salesperson. Upon meeting her s I initially began the sales process with Gina who made sure I came in at the right time so I wouldn’t be waiting for a salesperson. Upon meeting her she remembered exactly what I was looking for and brought me to Trey. I was initially indecisive about whether I wanted to get into an hrv or a crv. Trey helped me decide by showing me both vehicles and explaining all the ins and outs of both vehicles. The process was quick and easy and Trey made sure I was happy with the price. Great experience. We were then brought to Efren to finish the deal thoroughly explaining everything I was signing and worked with me to finish deal quickly. I’m extremely happy with my new CRV and I would definitely recommend this dealer if you’re planning to buy a car.. More
by Jeanmarie
September 18, 2019
Everything was great but the labor cost was excessive Mr insurance company complained about the labor cost and told me they would pay THIS TIME. but not again. I will have to use another shop if I have wo Mr insurance company complained about the labor cost and told me they would pay THIS TIME. but not again. I will have to use another shop if I have work under insurance done again. More
by HPYSER
Employees Worked With
Ray Spinelli
September 18, 2019
Good as usual Waited for my oil change and was done promptly. They always provide a recommendation of what service may be needed. There is never any upsell or pre Waited for my oil change and was done promptly. They always provide a recommendation of what service may be needed. There is never any upsell or pressure to have anything done beyond what you requested. I have been having my Hondas serviced here from day 1 and I still come back here after I moved farther away. Sorry I don't remember the name of the technician who served me but they are all very good. More
by HondaOwner
Employees Worked With
Other Employees :
Diana Alvarado, Ray Spinelli, KELVIN ALFRED
September 16, 2019
New Civic R Purchase This was a great overall experience.....Ryan was extremely professional and answered all questions quickly and effectively. Wonderful customer servic This was a great overall experience.....Ryan was extremely professional and answered all questions quickly and effectively. Wonderful customer service and the delivery of the vehicle was swift and completed without any issues. More
by Lisa Ann
Employees Worked With
Ryan Unick
