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Joyce Honda
Denville, NJ
4,431 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 4,431 reviews
October 02, 2019
Easy going The progress at times was stressful, but that’s with large purchase. The car is very nice and the people I worked with were accommodating The progress at times was stressful, but that’s with large purchase. The car is very nice and the people I worked with were accommodating More
by DAHBEARSJR
Verified Customer
October 02, 2019
Above my expectations Kelvin (service manager) was excellent. He made sure that all of my issues were handled quickly and correctly. He was very pleasant and answered all o Kelvin (service manager) was excellent. He made sure that all of my issues were handled quickly and correctly. He was very pleasant and answered all of my questions when my services were complete. Would highly recommend this dealership to others. More
by DADONE170
Employees Worked With
KELVIN ALFRED
October 02, 2019
Great Sales Experience I just purchased a pre-owned certified Accord and had a great experience working with Cory Betz. He addressed all of my concerns quickly and followed I just purchased a pre-owned certified Accord and had a great experience working with Cory Betz. He addressed all of my concerns quickly and followed up when needed. I would highly recommend Joyce Honda. More
by JFMELODY2
Employees Worked With
Cory Betz
October 02, 2019
Turned out for the best It was a little rocky considering this was our 5th lease through Joyce but it turned out okay in the end. everyone was nice but not always helpful. Da It was a little rocky considering this was our 5th lease through Joyce but it turned out okay in the end. everyone was nice but not always helpful. David Streisant was wonderful on the phone and straightened out the slight mess that was created. More
by ASAVIN
October 02, 2019
Great Service I leased a car - and they did a great job- I got the car , I wanted hassle Free- it was a great experience- Thank you I leased a car - and they did a great job- I got the car , I wanted hassle Free- it was a great experience- Thank you More
by HNAFTALI0
Employees Worked With
September 21, 2019
It was worth the trip to Joyce Honda I was looking for a used car and found one at Joyce Honda in Denville. I don’t live near there at all but I decided to make the trip and see if the de I was looking for a used car and found one at Joyce Honda in Denville. I don’t live near there at all but I decided to make the trip and see if the deal was as good as promised. It certainly was! I was helped by a knowledgeable sales person by the name of I was looking for a used car and found one at Joyce Honda in Denville. I don’t live near there at all but I decided to make the trip and see if the deal was as good as promised. It certainly was! I was helped by a knowledgeable sales person by the name of Cory He did a great job. I came home with a wonderful new used car. I would recommend Joyce Honda wholeheartedly. More
by NOTESMB
Employees Worked With
Andre Mutone
September 21, 2019
Something Has Changed For 12 years we found this service department to be Excellent and went out of our way (37 miles one way) to have Joyce do all the service on both of o For 12 years we found this service department to be Excellent and went out of our way (37 miles one way) to have Joyce do all the service on both of our Honda vehicles. But lately the Technicians and Service Reps are not of the quality we came to love. We could always count on the Technicians to advise us as to what needed immediate attention or what could wait until the next service. Now it seems that the almighty dollar has become more important making Joyce just like all the other dealer service centers we have dealt with and abandoned over the more than 50 years we have been driving. Plus the Service Technicians make numerous mistakes with our paperwork, lose service logs we have maintained since purchasing our vehicles, and generally don't seem to have that attention to detail they used to have. We believe that service management seems to have changed in a major way. We love Honda vehicles and will continue to purchase them but we will not be buying or servicing our vehicles at Joyce anymore for the reasons explained above. More
by Upset_with_service
Employees Worked With
Service Department
September 19, 2019
Honesty and friendly Courteous, speedy always a good job, honest and trustful. I like that I can drive right in and trust that they won't fix anything that doesn't need to Courteous, speedy always a good job, honest and trustful. I like that I can drive right in and trust that they won't fix anything that doesn't need to be fixed More
by RVENGROW
Employees Worked With
September 19, 2019
Very good service Did everything I requested and within timeframe promised. Provided transportation so no need to wait. Explained exactly what needed to be done for thi Did everything I requested and within timeframe promised. Provided transportation so no need to wait. Explained exactly what needed to be done for this service More
by HELEN
Employees Worked With
Eric Matos, E Perritt
September 19, 2019
Prompt, honest service I brought my car kin for new brakes ans was prepared for the usual feedback that they rotors coulkd not be machined and had to be replaced. To my (ple I brought my car kin for new brakes ans was prepared for the usual feedback that they rotors coulkd not be machined and had to be replaced. To my (pleasant) surprise this was not the case and the pads were replaced and the rotors resurfaced for the advertised price of $210. More
by FEENEYFAMILY
Employees Worked With
Dwight
