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Joyce Honda
Denville, NJ
4,115 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 4,115 reviews
May 18, 2020
They have amazing service and customer service. I can always get through to them no matter what. And they are very pleasant to speak with. always get through to them no matter what. And they are very pleasant to speak with. More
by JHOCH
Verified CustomerEmployees Worked With
Other Employees :
David Streisant, Justin Patel, Monte Morris, Ryan Unick, Trey Johnson, Cory Betz
May 18, 2020
Joyce Honda closure On April 14 I went to Joyce Honda because the tire pressure light was on only to find Joyce Honda was closed. Several other cars were there too. I ca On April 14 I went to Joyce Honda because the tire pressure light was on only to find Joyce Honda was closed. Several other cars were there too. I called the phone number for service number that was on the door and the man I spoke to was very rude to me. I commented that motor service centers was consider necessary businesses and not required to be closed and asked why Joyce Honda was closed. The man actually asked me was if I was aware that there was a pandemic going on!!! I was surprised at his rudeness especially since I am a health care worker. The other Honda owners there at the time heard his remarks too. Also at this time, depending on how one accessed Joyce Honda website, the website indicated that the facility was open. More
by catjack07866
Employees Worked With
I do not know the employee's name
May 16, 2020
BAD EXPERIANCE April 27th I was given an appointment at your service dept, i drove 40 min only to find your service dept was closed, I made this appointment on line, April 27th I was given an appointment at your service dept, i drove 40 min only to find your service dept was closed, I made this appointment on line, never told you were closed, I have leased many cars from Joyce over many years, I am very disappointed by this leak of customer service. More
by BORISKOZAK
Employees Worked With
May 15, 2020
Friendly service Everyone was wonderful from the service writer Ray, Ken the Service advisor to Anthony the Technician all three were helpful and caring as well as the Everyone was wonderful from the service writer Ray, Ken the Service advisor to Anthony the Technician all three were helpful and caring as well as the rest of the staff and very polite More
by whartonbaberuth42
Employees Worked With
Kenneth T., Anthony A., Ray Spinelli, KELVIN ALFRED
May 14, 2020
Strong but FAIR! - Efren M. Strong Salesman but fair when issues arise. We bought an extended warranty for a 2019 Honda CRV but found that certain 'rule' to maintain eligibility Strong Salesman but fair when issues arise. We bought an extended warranty for a 2019 Honda CRV but found that certain 'rule' to maintain eligibility were too strict. Efren understood and adjusted accordingly More
by murrayst
Employees Worked With
Efren Madrigal
May 13, 2020
Things were a little slow dropping my vehicle off for my appointment to change my oil. I believe we all need to be a little more patient due to all that is going on with Covert 19. Overall the dealership appointment to change my oil. I believe we all need to be a little more patient due to all that is going on with Covert 19. Overall the dealership and their employees did a great job. I was very impressed on how they sterilized my vehicle. Thank you Joyce Honda! More
by Twiggy
Employees Worked With
I did not get the name of the women that checked my vehicle in. She was very nice and moved as quickly as she could.
May 12, 2020
Fast, friendly, and thorough This dealership has always been there for me, through 3 Honda Fits, one my son totaled and one I totaled, and they were always there to help me out. This dealership has always been there for me, through 3 Honda Fits, one my son totaled and one I totaled, and they were always there to help me out. Always been helpful, considerate, and when you're getting over an upsetting, bad experience like losing your car, they treat you like family. Service dept does a thorough but fast job and has always been wonderful about explaining things and answering my questions. But the best part? When I desperately needed a car and couldn't get couldn't get anywhere to buy one, they sent a car to pick me up, four towns away! More
by D1180D
Employees Worked With
Kathleen in service, Hector Rios
May 12, 2020
Exceptional Service Kelvin Alfred, was very courteous and accommodating. He listened attentively and reassured that my needs were going to be met. The process was fluid Kelvin Alfred, was very courteous and accommodating. He listened attentively and reassured that my needs were going to be met. The process was fluid, and I had my car back in a timely manner. I really appreciate the professionalism that was bestowed to me by the staff. More
by blackcezs
Employees Worked With
Caesar, KELVIN ALFRED
May 11, 2020
Service I had my oil changed, tires rotated and a recall done. They told me it would take 1 1/2 hours and it was right on point! I had my oil changed, tires rotated and a recall done. They told me it would take 1 1/2 hours and it was right on point! More
by PAVONEDIANA
Employees Worked With
Ray Spinelli
May 08, 2020
Was pleased with the service that Joyce Honda provides the service was puctual and thorough and would provide a saveing when possible I would recommend there service to all the service was puctual and thorough and would provide a saveing when possible I would recommend there service to all More
by DAVISW749
Employees Worked With
KELVIN ALFRED
