Joseph Volkswagen of Cincinnati

Puts Kerry VW to shame Friendly, helpful, normal people to deal with, despite the fact that their prices for the same work were far less than Beechmont and Kings VW. I paid Friendly, helpful, normal people to deal with, despite the fact that their prices for the same work were far less than Beechmont and Kings VW. I paid $75 for fuel filter replacement (Golf TDI) vs. $99 at Kings and $110 at Beechmont. And, I paid only $60 for oil and filter change, which would have cost $80 at Kings and $85 at Beechmont. I didn't bother to check Kerry VW in Florence because despite buying 4 cars from Kerry Automotive Group, their service has been the worst I have ever had. But I am pretty sure their prices are higher than Joseph. I'll buy my next new car from Joseph. Such a good experience. More

Easy and extremely fair sales staff I recently bought a used 2012 Hyundai Tucson from Ed Merrill at Joseph VW. Ed was very helpful as it was my first car buying experience. The entire st I recently bought a used 2012 Hyundai Tucson from Ed Merrill at Joseph VW. Ed was very helpful as it was my first car buying experience. The entire staff were willing to work with me and were patient as I waited for everything to come together! More

Excellent Customer Service I came into the dealership to speak with a salesman about purchasing a new car. He was very knowledgeable and worked very hard to give me the best dea I came into the dealership to speak with a salesman about purchasing a new car. He was very knowledgeable and worked very hard to give me the best deal possible. When I presented him with a internet sales ad lower then their listed price he not only honored it but beat it. I highly recommend this dealer as they put customer service first and understand business is earned, not given. More

Purchased a 2005 Beetle I recently purchased a 2005 Volkswagen beetle and I absolutely love it! The employees were very welcoming and worked with me for appropriate price of I recently purchased a 2005 Volkswagen beetle and I absolutely love it! The employees were very welcoming and worked with me for appropriate price of the car. I was very impressed with the overall experience of the dealership. I would definitely recommend this dealership to friends and anyone else who is looking for any Volkswagen vehicle. More

Purchase of new Jetta I purchased a new Jetta before Thanksgiving and Cinda was very helpful. The gentleman who helped with the paperwork was great, as well. I would defi I purchased a new Jetta before Thanksgiving and Cinda was very helpful. The gentleman who helped with the paperwork was great, as well. I would definitely purchase my next vehicle from Joseph VW. Thanks for all your help! More

NOT the place to look The salespeople were strange, and the dealership was not equipped to deal with multiple customers at once!! The wait was Unreal, and when I got the " The salespeople were strange, and the dealership was not equipped to deal with multiple customers at once!! The wait was Unreal, and when I got the "deal"; the price had gone up $2000!!!!!! They were insulting in their offer for my car. So, I went across town for a car I like better, plus a better deal!! I had driven 150 plus miles after speaking to them on the phone, and they didn't seem to care. More

I have never encountered anything but the most professional, friendliest and helpful assistance with the Service Department at Northland Volkswagen. It is great to know that when I ever make a ca professional, friendliest and helpful assistance with the Service Department at Northland Volkswagen. It is great to know that when I ever make a call to the Northland Service Department, I will be treated like the most important call of the day. Kudos to all! More

Northland VW did not deal with me honestly. I took my Jetta in for an oil change and they fraudulently attempted to sell me parts I did not need. They claimed I had a bad axel boot and wanted to charge m Jetta in for an oil change and they fraudulently attempted to sell me parts I did not need. They claimed I had a bad axel boot and wanted to charge me $250 to replace it. I had another dealership look at the same part and they assured me it was fine. I would not trust this business. More

Azra Blanusa was the friendliest, most knowledgeable, and warm car salesperson I have ever worked with during a new car sale. I was impressed by her from the moment we test drove a new loaded Passat. I w warm car salesperson I have ever worked with during a new car sale. I was impressed by her from the moment we test drove a new loaded Passat. I would most definitely use her in a future car search - I will recommend her to anyone looking for a wonderful car buying experience. Thank you Azra! Mark + Mallory Burchnall More

THANK YOU! I have had a wonderful experience at THANK YOU! I have had a wonderful experience at Northland VW. I am a first time buyer and I was a little apprehensive about the buying process but THANK YOU! I have had a wonderful experience at Northland VW. I am a first time buyer and I was a little apprehensive about the buying process but Azra and Mark were wonderful. They helped me secure the financing and found a perfect car for me. They addressed all of my concerns and helped me secure very favorable financing. The sales process was smooth from the beginning to end. Azra and Mark worked with me to help me identify the right car for my needs. After that Azra worked with me to help me secure very favorable financing. They answered all my questions and addressed all of my concerns. When my car was ready, Azra came to pick me up from my apartment to take me to the dealership so I can get my VW CC. My car was clean and ready for me to drive it off the lot. I would like to thank the whole Northlan VW team especially Azra and Mark for making this whole process wonderful. I would HIGHLY recommend this dealership to anyone in a market for a car and I look forward to working in them in the future. More