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Joseph Toyota of Cincinnati - Service Center

Cincinnati, OH

4.4
1,169 Reviews
Call Service Center (513) 385-1800

1,169 Reviews of Joseph Toyota of Cincinnati - Service Center

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April 27, 2023

Joseph Toyota is the best! I was really impressed with my Service Rep.Kyle, he is friendly and knowledgable! More

by BLP117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle King
Report | Print
Apr 28, 2023 -

Joseph Toyota of Cincinnati responded

Joseph, we are thrilled to hear that Joseph Toyota of Cincinnati has earned your 5-star rating! Thank you for your shoutout to Kyle, and have a lovely day!

April 26, 2023

Great service department. Kyle May does a great job. Thank you for being a great dealership. More

by bburbrink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle May
Report | Print
Apr 26, 2023 -

Joseph Toyota of Cincinnati responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Toyota of Cincinnati, we look forward to having you as one of our valued customers for many more years to come!

April 25, 2023

Service was great. In on time and I was out in 1.5 hours. The Gentleman reviewed my report with me upon completion. More

by NHOLT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2023 -

Joseph Toyota of Cincinnati responded

It's fantastic to hear that you had a great experience during your recent service visit! We're glad that our team was able to get you in and out in a timely manner. Thank you for choosing Joseph Toyota of Cincinnati!

April 23, 2023

The experience has made me use your service rather than others. I arrived on time and was out the door in less than an hour (oil change, tire rotation and comprehensive check list). I plan on continuing More

by JAY.YOCIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Wood, Larry Lawson
Report | Print
Apr 23, 2023 -

Joseph Toyota of Cincinnati responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kyle met your expectations. Thank you for choosing Joseph Toyota of Cincinnati, we look forward to having you as a valued customer for many years to come!

April 22, 2023

Always great service! Quick, reliable, trustworthy, and friendly. Highly recommend joseph Toyota to other people More

by LABELL2355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 22, 2023

I"ve had bad customer service experiences in the past. This was a good one thanks to Kyle , very helpful and courteous . Cheryl Nix assisted me when I purchased my new 2018 Camry. i always say hello to he More

by GADA5265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Nix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle May
Report | Print
Apr 23, 2023 -

Joseph Toyota of Cincinnati responded

Thanks for sharing your thoughts about your experience with Joseph Toyota of Cincinnati. We appreciate your business and hope to see you again soon!

April 21, 2023

Service was friendly and helpful, and they washed my car for free. What's not to like? More

by FOGO74
Recommend Dealer
Yes
Employees Worked With
Sorry, don't recall names.
Report | Print
Apr 21, 2023 -

Joseph Toyota of Cincinnati responded

Thank you so much for this lovely review of Joseph Toyota of Cincinnati! We appreciate your business!

April 19, 2023

Thanks Joseph Toyota, 15 years of continuing maintenance on our Toyota's. See you in 5k miles More

by MATT.P0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2023 -

Joseph Toyota of Cincinnati responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Toyota of Cincinnati!

April 15, 2023

Great customer service and got our service done in a timely manner thank you so much More

by jjturner77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 13, 2023

spoke with Kyle I believe. he was very helpful and answered my questions thank you More

by JOEHEIDEMANN88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
Report | Print
Apr 14, 2023 -

Joseph Toyota of Cincinnati responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joseph Toyota of Cincinnati, we look forward to having you as a valued customer for many years to come!

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